The whole process was made very easy for us with good communication throughout. The scaffold was put up with installation a few days later and scaffold removed very quickly and quietly afterwards.... Toon meer
Bedrijf heeft geantwoord
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We used Surrey’s Solar Tigether (now Switch Together) scheme as a means of reducing costs and having a ‘safe’ supplier. We also had quotes from other Which? Trusted Trader and similar. We managed to p... Toon meer
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The communication with supplier was good but the service was erratic. Had to wait over 3 weeks for scaffolding to be removed. Now waiting over 2 weeks to get EV point working. Roofer left his ru... Toon meer
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Fairly straightforward process, we only had a battery installed. A bit disappointed that the battery could not be sited as promised in the garage and it was a bit of a scramble to get a space cleared... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Switch Together makes it easier for households to take up renewable energy and make more sustainable choices at home. We use expert guidance and the power of group buying to help people access fair, competitive prices on products like solar panels, battery storage and other low-carbon technologies. Our approach is simple. We bring communities together, assess demand, and run a competitive process with carefully vetted suppliers. By buying together, households benefit from better value, clearer information and a more straightforward journey — without the pressure or complexity that can often come with home energy decisions. From the moment you register your interest, our team is there to guide you. We explain how the scheme works, what’s involved, and what to expect at each stage, so you can make an informed decision that’s right for your home. There’s no obligation to proceed, and you stay in control throughout. We work with trusted installers who meet recognised industry standards, and we’re transparent about pricing, timelines and next steps. Our goal is to remove barriers, build confidence and help more people switch to cleaner energy — simply, fairly and together. At Switch Together, sustainable choices shouldn’t be complicated. They should be accessible, supportive and built around real people and real homes.
Contactgegevens
21-22 Great Sutton Street, EC1V 0DY, London, Verenigd Koninkrijk
- support@switchtogether.co.uk
- switchtogether.co.uk
4,5
Uitstekend
6K reviews
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Easy and well supported process
We were kept informed during the whole process, and the Solar Bureau were easily contacted when we had questions, and were very responsive.
The installation works really well and has surpassed our expectations.
4 maart 2026
Antwoord van Switch Together UK
Dear Ann,
Thank you for your kind 5-star review. We’re so glad to hear that you’ve had a good experience with the Switch Together process and that the Solar Bureau was easily reachable and quick to respond. It's exactly the level of service that we wish for all of our participants.
We do hope that you enjoy your energy bill savings and earnings from an export tariff. If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Very easy process
Very easy quotation process, clear prices, installation fast friendly and efficiently done, now enjoying free electricity
12 december 2025
Antwoord van Switch Together UK
Dear Alan,
Thank you for your kind 5-star review. We’re so glad to hear that you’ve had a good experience with the Switch Together process and that you felt Impact Services was efficient. It's exactly the level of service that we wish for all of our participants.
We do hope that you enjoy your energy bill savings and earnings from an export tariff. If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Battery instal
Whole system from start to finish was effortless, the price was certainly very competitive and the work undertaking quickly and professionally
3 maart 2026
Antwoord van Switch Together UK
Dear customer,
Thank you for your kind message. We’re so glad to hear that you’ve had a good experience with Switch Together from the start to the finish. It's exactly the type of smooth experience we wish for all of our participants.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Simple and Cost effective
Easy to sign up, good communication throughout, costs lower than I had been quoted elsewhere, confident and expert installation by Solar Bureau
23 februari 2026
Antwoord van Switch Together UK
Dear Kirsty,
Thank you for your kind message. We’re so glad to hear that you’ve had a good experience with Switch Together, from the communication to the cost to installation. It's exactly the type of smooth experience we wish for all of our participants.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
The team from UPS were very efficient…
The team from UPS were very efficient and the whole process went smoothly
We had a good price for the whole package, solar panels, battery and EV charger
Thank you Solar Together Initiative, I finally had solar panels installed
5 maart 2026
Antwoord van Switch Together UK
Dear Kim,
Thank you for your kind message. We’re so glad to hear that you’ve had a good experience with Switch Together and that you feel UPS Solar was efficient, given all aspects of our package and the additional EV charger. It's exactly the type of smooth experience we wish for all of our participants.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Really pleased with our panels and the…
Really pleased with our panels and the service from Impact Solar.
5 maart 2026
Antwoord van Switch Together UK
Hi Henrietta,
We truly value your review. Knowing that the process was well handled and that you are pleased with the end product means a lot to us. Wishing you endless benefits from your solar investment.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Excellent. Highly recommend
Clean, tidy, extremely efficient superb staff. The entire job done in 3 hours. Staff took time to get me on line with thd Fox app and ensure everything worked. By the end of toe day I was using solar electric. Cannot recommend them enough.
17 februari 2026
Antwoord van Switch Together UK
Hi there,
Thank you for your lovely review. Hearing that everything went smoothly and professionally makes our day. Thank you for sharing. Enjoy the clean energy and the savings your new system will bring.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Not sure I would recommend them
Overall, this was a long and at times frustrating process. I started the application in August, and it wasn’t completed until mid-March. While the system is now up and running and seems to be performing well so far, getting to that point was not straightforward.
The main issue throughout was poor project management and communication. It took many months to get an installation date and then dates were changed, on a planned install day the engineers didn’t turn up as scheduled. There was the lack of proactive communication — I was left to chase the company myself, only to be told later in the day that the installation wasn’t going ahead. If customers are expected to wait in, they should be informed much earlier if plans change.
The overall impression as a customer is that the business may have taken on too many projects and doesn’t have sufficiently robust processes or systems in place to manage the volume of clients effectively.
The engineers themselves were generally good when they were on-site — polite and capable. However, there were a number of snagging issues due to lack of care and attention which meant they had to return the following week. This extended the overall timeline and resulted in scaffolding being left up longer than expected, which could likely have been avoided with more care during the initial installation.
On one visit, a single engineer was sent with two very heavy batteries. He arrived around 11am and left at about 3pm, completing only part of the work. During that time, he had to move very heavy batteries himself without any lifting equipment, we helped him lift them. He didn’t complain, but it did feel like something that could have been better planned from a welfare and practical point of view.
There were other issues with the survey that impacted the end result, also issues with the quotation.
To be fair to them the company did work to try and rectify an issue when it was raised.
In summary, the end result seems reasonable and hopefully will perform well, but the journey to get there felt quite disorganised.
4 maart 2026
Antwoord van Switch Together UK
Hi David,
Thank you for sharing your thoughtful and honest feedback. We're sorry to hear that the process was lengthy and challenging, especially regarding project management and communication.
We absolutely agree that whenever delays occur, the installer ought to be proactive in informing the customer so that you can make plans accordingly. I'm sorry that this was not your experience.
While some issues also with the installation needed to be corrected, I’m glad to hear that things ultimately worked out, and I truly appreciate your patience and understanding through the bumps in the road.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Antwoord van Switch Together UK
Hi Martin,
Thank you for taking the time to share such positive feedback. We’re so glad the process felt seamless and that you received the service you deserve. Enjoy the sunshine-powered savings ahead.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
The whole process was slick!
The whole process, from initial enquiry, through to getting paid for excess electricity, was seamless and effort free. These guys really know what they're doing - it shows in the slickness of their delivery!
23 januari 2026
Antwoord van Switch Together UK
Hi Neil,
We really appreciate you taking the time to share your experience. What a glowing recommendation!
I’m delighted to hear you were pleased with the installation quality and the ease of the entire journey. Wishing you a season full of sunshine and solar success!
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Antwoord van Switch Together UK
Hi there,
Thank you for your lovely feedback. It’s great to hear that the installation went well and that the group-buying scheme delivered the value you were hoping for. Enjoy the brighter days and all the energy they bring!
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Straightforward process
Straightforward process, good value, good product, good installation.
2 maart 2026
Antwoord van Switch Together UK
Hi Paul,
Thank you for your kind message. We’re so glad to hear that you’ve had a good experience with Switch Together from the start to the finish. It's exactly the type of smooth experience we wish for all of our participants.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
All went smoothly
23 februari 2026
Antwoord van Switch Together UK
Hi Jonathan,
It’s great to hear your experience with us was positive. Thank you for your feedback and for placing your trust in Switch Together.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Overall a good installation
Generally everything went well from initial survey to completion. Teams on site were pleasant and efficient. A few minor communication issues between customer and company i.e. not kept informed when various trades arriving on site. Electrician did an excellent job and was very helpful.
26 februari 2026
Antwoord van Switch Together UK
Dear Chris,
We’re grateful you took the time to share your experience. While I understand there were challenges with communication, I’m pleased to hear that you’re happy with the outcome, and we appreciate you bearing with us and the installer.
Thanks for putting your trust in Switch Together. Wishing you a sunny and efficient future!
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Easy solar battery
Very easy to do, appreciable discount and very patient with the installation and accommodating on when for a neat and easy job.
20 februari 2026
Antwoord van Switch Together UK
Dear Mr Powell,
It's wonderful to know the process met your expectations. Not only in terms of the more affordable quote you received, but also in regards to the quality of the installer and the work they completed. Thank you for placing your trust in Switch Together.
Enjoy the peace of mind and long-term benefits that come with solar energy!
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Fast efficient and knowledgeable…
Fast efficient and knowledgeable staff. Everything went like clockwork
25 februari 2026
Antwoord van Switch Together UK
Hello,
Thank you for your review and for choosing our scheme!
We appreciate the opportunity to be a part of your sustainable energy journey. It is also superb to read that everything was seamless!
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Warm regards,
Switch Together
Would have got 5 stars but ...
Would have got 5 stars but they didn't turn up to fit by 8.30am, the time they'd said, and I had to phone them twice before they finally advised it would be fitted late afternoon.
Battery seems to be working well.
25 februari 2026
Antwoord van Switch Together UK
Dear Yvonne,
Thank you for your feedback regarding your installation.
We apologise for the delay on the day of the installation, and we appreciate your understanding in retrospect.
It is also wonderful to read that your battery storage is working and working well. We hope it will serve you thus for many years to come!
Please, if you have any questions or need assistance in the future, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.
Kind regards,
Switch Together
Great service and surprisingly affordable
Started the process of getting our Solar panels through Switch Together. We have it installed now and very happy with the service we received, the support and the very competitive costs which were way cheaper than anyone we researched.
26 februari 2026
Antwoord van Switch Together UK
Hi Shane,
Thank you for this glowing review!
We truly appreciate your positive feedback, and we are very glad you found our quote competitive and the installer's service professional. Here's to many happy years of sunshine and savings!
Should you ever have queries, please feel free to reach out at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Warm regards,
Switch Together
Switch Together works, but know your own needs
We used Surrey’s Solar Tigether (now Switch Together) scheme as a means of reducing costs and having a ‘safe’ supplier. We also had quotes from other Which? Trusted Trader and similar. We managed to play two companies off and ended up with the Switch company, at a slightly even better price. We recommend getting a battery that covers daily consumption - we’re using it and buying what extra we do need at cheap winter overnight rates.
25 februari 2026
Antwoord van Switch Together UK
Dear Howard,
Thank you kindly for your feedback!
It’s great to read that our scheme helped you secure a great price, indeed, ensuring both affordability and quality is exactly what we strive for.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
The tradesmen got on with the work…
The tradesmen got on with the work well, consulted with me for various reasons, set up my app on my phone and was pleased so far with the outcome.
24 februari 2026
Antwoord van Switch Together UK
Dear Kay,
Thank you for writing a review!
We are so glad to hear that your installation and post-installation process went well. Truly, this is what we wish for all of our participants.
Enjoy the benefits of your solar energy system, and thank you for choosing a sustainable energy solution!
If you ever have queries, please feel free to reach out at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
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