Switch Together UK Reviews 6.253

TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The whole process was made very easy for us with good communication throughout. The scaffold was put up with installation a few days later and scaffold removed very quickly and quietly afterwards.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We used Surrey’s Solar Tigether (now Switch Together) scheme as a means of reducing costs and having a ‘safe’ supplier. We also had quotes from other Which? Trusted Trader and similar. We managed to p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

The communication with supplier was good but the service was erratic. Had to wait over 3 weeks for scaffolding to be removed. Now waiting over 2 weeks to get EV point working. Roofer left his ru... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Fairly straightforward process, we only had a battery installed. A bit disappointed that the battery could not be sited as promised in the garage and it was a bit of a scramble to get a space cleared... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Zonne-energiebedrijf

Geschreven door het bedrijf

Switch Together makes it easier for households to take up renewable energy and make more sustainable choices at home. We use expert guidance and the power of group buying to help people access fair, competitive prices on products like solar panels, battery storage and other low-carbon technologies. Our approach is simple. We bring communities together, assess demand, and run a competitive process with carefully vetted suppliers. By buying together, households benefit from better value, clearer information and a more straightforward journey — without the pressure or complexity that can often come with home energy decisions. From the moment you register your interest, our team is there to guide you. We explain how the scheme works, what’s involved, and what to expect at each stage, so you can make an informed decision that’s right for your home. There’s no obligation to proceed, and you stay in control throughout. We work with trusted installers who meet recognised industry standards, and we’re transparent about pricing, timelines and next steps. Our goal is to remove barriers, build confidence and help more people switch to cleaner energy — simply, fairly and together. At Switch Together, sustainable choices shouldn’t be complicated. They should be accessible, supportive and built around real people and real homes.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Each stage went well

Each stage from initial enquiry to completing the installation went well. Any queries we had were promptly dealt with and explained fully. Customer service was excellent. Our property was looked after at all times. We are extremely happy with the whole process.

4 februari 2026
Logo Switch Together UK

Antwoord van Switch Together UK

Dear Yvette,

Thank you for this amazing review!

We're so glad to read that everything went smoothly and that you experienced efficient, high-quality service throughout the scheme.

Here is to many years of sunshine and savings!

If you have any questions or need assistance in the future, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

All the best,

Switch Together

Beoordeeld met 5 van de 5 sterren

Great initiative

Responsive, helpful, all working well, all paperwork and certificates sent through promptly

24 februari 2026
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Antwoord van Switch Together UK

Hi Catherine,

Thank you for your kind review!

It is great to hear that everything went so smoothly from start to finish. Your experience is exactly what we wish for all of our participants.

If you ever have queries in the future, please feel free to reach out to us at support@switchtogether.co.uk or at 0800 014 8851 (Mon - Fri: 8:00 am - 5:00 pm). We are here to assist you!

Kind regards,

Switch Together

Beoordeeld met 5 van de 5 sterren

Solar from Infinity renewables

Company selected has been very professional and products and services so far have been excellent

23 februari 2026
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Antwoord van Switch Together UK

Dear Stephen,

We are glad to hear that your experience with both the installer and the products has been excellent.

Thank you for choosing our scheme. Your trust means a lot to us. Here’s to many years of clean energy and solar savings!

If you are ever in need of assistance in the future, please feel free to reach out to us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,

Switch Together

Beoordeeld met 5 van de 5 sterren

FOX ESS battery system

Easy process and good quality equipment fitted. Working well and saving us money

23 februari 2026
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Antwoord van Switch Together UK

Hi Rob,

Thank you for your kind review!

It’s wonderful to hear that you've found the scheme straightforward and that you’re satisfied with your new battery storage.

We hope you enjoy the numerous benefits it provides, from energy savings to contributing to a greener environment for many years to come.

If you ever have queries in the future, please feel free to reach out to us at support@switchtogether.co.uk or at 0800 014 8851 (Mon - Fri: 8:00 am - 5:00 pm).

All the best,

Switch Together

Beoordeeld met 4 van de 5 sterren

The installation was smooth and…

The installation was smooth and efficient

23 februari 2026
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Antwoord van Switch Together UK

Dear Adrian,

Thank you for your review, and for choosing Switch Together.

We are glad that the installation process was to your liking, and we appreciate the opportunity to be a part of your sustainable energy journey.

If you have any questions or need assistance in the future, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.

Kind regards,

Switch Together

Beoordeeld met 5 van de 5 sterren

Very professional company- first class in its field.

The whole experience was made very easy to follow & extremely well organised from start to finish - many thanks to you all!

23 februari 2026
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Antwoord van Switch Together UK

Dear Richard,

Thank you for taking the time to write us a review!

Your positive experience serves as a testament to the professionalism and commitment of the teams involved in your installation.

Please, enjoy the benefits of your new systems, and should you need any assistance in the future, please don't hesitate to reach out to us at support@switchtogether.co.uk or at 0800 014 8851 (Mon - Fri: 8:00 am - 5:00 pm).

Warm regards,

Switch Together

Beoordeeld met 5 van de 5 sterren

Solar panels is a big decision and a…

Solar panels are a big decision and a big financial commitment. Solar switch was completely available at all times, easy to reach with answers and support. We had so many questions and they took their time and resources to explain and then back it up with email resources.
The actual solar panels and battery are excellent. They were installed in February and we didn’t think we would get full use of them until summer but we have had full charge, free electricity and making money from the grid. Plus, it is all GREEN!

2 februari 2026
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Antwoord van Switch Together UK

Dear Jo-Marie,

Thank you so much for this glowing review!

We are so very happy that you were satisfied with the process throughout the scheme, and even more that you continue to be satisfied with both your panels and battery.

Here is to many years of clean and green energy indeed!

If you ever have queries, please feel free to reach out at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,

Switch Together

Beoordeeld met 5 van de 5 sterren

Seamless process from quote to…

Seamless process from quote to installation. Really competitive quote, much cheaper than my colleague who had the same installed via a different company.

20 februari 2026
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Antwoord van Switch Together UK

Hi Andrew,

Thanks for your review! We're glad to hear that you were able to save money and that your installer made the process so smooth! We strive for all participants in our scheme to have a great experience!

Thank you for choosing Switch Together, and we appreciate the opportunity to be a part of your sustainable energy journey.

Kind Regards,
Switch Together

Beoordeeld met 5 van de 5 sterren

Very detailed application process

Very detailed and sometimes lengthy process, but at every step there was someone dealing with specific issues/and progress of the process. Each person i had contact with was knowledgeable, helpful and very keen to ensure I had all the information I needed to be able to make informed decisions regarding the process of getting my solar panels installed. Informing me regularly of next steps. Provided me with updates and responding promptly when I asked questions.

13 februari 2026
Logo Switch Together UK

Antwoord van Switch Together UK

Hi Jackie,

Thank you for sharing your experience with us. We love hearing such fantastic stories! We'll be sure to share your kind words with your installer as well.

Your positive experience serves as a testament to the professionalism and commitment of the teams involved in your installation. Enjoy the benefits of your solar energy system, and thank you for choosing a sustainable energy solution.

Kind Regards,
Switch Together

Beoordeeld met 5 van de 5 sterren

Really straightforward and simple.Once…

Really straightforward and simple. Once we signed up to switch together, everything happened really reliably and all the stress was take out of the process. Great value too.

13 februari 2026
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Antwoord van Switch Together UK

Hi Mr Phillips,

Thank you for your review. It's great to hear that you had such a positive experience with our scheme and your installer.

Your positive experience serves as a testament to the professionalism and commitment of the teams involved in your installation. Enjoy the benefits of your solar energy system, and thank you for choosing a sustainable energy solution.

Kind Regards,
Switch Together

Beoordeeld met 5 van de 5 sterren

Seamless experience

Seamless experience

12 februari 2026
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Antwoord van Switch Together UK

Dear Mr Chubb,

Thank you so much for this kind and concise review!

We hope that you are able to enjoy the benefits of your newly installed system for many years to come.

If you have any queries in the future, please don't hesitate to contact us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm). We are here to assist you!

Kind regards,

Switch Together

Beoordeeld met 5 van de 5 sterren

Price, quality what more can you ask

Quality service kept us informed all the way through, the most efficient company I've had dealings with for years recommend them to everybody

12 februari 2026
Logo Switch Together UK

Antwoord van Switch Together UK

Hello Barry,

Thank you so much for taking the time to write us such a fantastic review!

It is wonderful to read that the communication as well as the process had been seamless. We wish all of our customers to have the same experience as you did.

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

All the best,

Switch Together Team

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service and support

Excellent Customer Service and support. Many thanks to Aada the
Customer Service agent for the excellent communication, customer focus skills and support throughout the process.

Federico Valter Comis

24 februari 2026
Review zonder uitnodiging
Logo Switch Together UK

Antwoord van Switch Together UK

Hi Frederico,

Thank you so much for your kind words regarding one of our colleagues. We have shared your comments with Aada's supervisor to ensure that she receives the recognition she deserves. It's great to hear that she was able to assist you.

Please let us know if we can be of any further assistance.

Kind Regards,
Switch Together

Beoordeeld met 5 van de 5 sterren

The whole package from the first email…

The whole package from the first email to the installation

13 februari 2026
Logo Switch Together UK

Antwoord van Switch Together UK

Hi there,

Thank you so much for such a glowing review. I'm incredibly pleased you had such a great journey through the scheme. Thank you for your trust, it means a great deal to us.

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Beoordeeld met 5 van de 5 sterren

Both supplier and their engineers were…

Both supplier and their engineers were excellent/on time can’t fault them

9 januari 2026
Logo Switch Together UK

Antwoord van Switch Together UK

Hi Robert,

Thank you for going solar with us. We’re thrilled things went to plan and the installer did such a great job. May your system power your home efficiently for many years!

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Beoordeeld met 5 van de 5 sterren

Everything went to plan.

13 februari 2026
Logo Switch Together UK

Antwoord van Switch Together UK

Hi Stephen,

It's wonderful to know the process met your expectations. Enjoy the peace of mind and long-term benefits that come with solar energy!

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Beoordeeld met 5 van de 5 sterren

Solar installation

Great service and the lads who installed scaffolding to the roofer and electrician were excellant.
Really happy and would highly recommend.
Great price too for all.

12 februari 2026
Logo Switch Together UK

Antwoord van Switch Together UK

Hi Raymond,

Many thanks for your feedback. It’s wonderful that you found the installation to be high quality and the price competitive. This is exactly what the scheme aims to deliver. Wishing you a smooth and sunny season ahead.

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Beoordeeld met 4 van de 5 sterren

All very efficient and straightforward

All very efficient and straightforward. All we need now is sunshine!

12 februari 2026
Logo Switch Together UK

Antwoord van Switch Together UK

Dear Robert,

It's so lovely to hear everything went super well for you! Now we will join you in hoping for plenty of sunshine so your system can perform at its best.

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Beoordeeld met 4 van de 5 sterren

Painless process

Painless process, everyone helpful and professional. Good price, good workmen.
Only issue was that there was a discrepancy between the surveyor and fitters as to the location of the battery and inverter on the day.

5 januari 2026
Logo Switch Together UK

Antwoord van Switch Together UK

Dear Marie,

Thank you for your honest review!

We are delighted to hear that you found the process painless and that everyone was helpful throughout. However, we are sorry to hear that the information provided by the installer, Grant Store, before and after the installation differed.

Please rest assured that if there are any issues as a result of the change in location of the battery. If you would like to provide some in-depth feedback regarding this, you are welcome to contact us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm, to check up on this. However, please rest assured that the installer will reach out to you directly.

We wish you all the best with your new system, energy bill savings, and future earnings with an export tariff!

Kind regards,
Switch Together

Beoordeeld met 4 van de 5 sterren

Installation went well

Installation went well. The reason for only 4 stars is because I have not any information on how the system operates and hence get the best out of the installation. However it does appear to be working satisfactorily.

6 februari 2026
Logo Switch Together UK

Antwoord van Switch Together UK

Dear Mr Gill,

Thank you for your honest review!

We are delighted to hear that you are pleased with your installation now that it is up and running. However, we are sorry to hear that the information given by South East Solar was not sufficient to explain how the system operates.

Please rest assured that I have reached out to the installer on your behalf to ask that they provide you with an in-depth explanation of the system. You are welcome to contact us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm, to check up on this. However, please rest assured that the installer will reach out to you directly.

We wish you all the best with your new system, energy bill savings, and future earnings with an export tariff!

Kind regards,
Switch Together

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