We keep coming back to TA again and again. Love working with CJ. He is extremely knowledgeable about appliances and patiently answers all of my questions. Plus he always gives us a great price. Highly... Toon meer
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Over the last 20 years or so, we have been purchasing appliances from TA. Their staff are very knowledgeable and have helped us make the right choices on models with fair and competitive pricing. W... Toon meer
Bedrijf heeft geantwoord
Terrible communication. We spent hours on the phone trying to get in contact with customer service. Had to wait for a repair person to come look at it. Had to wait another week for a part to come in.... Toon meer
Bedrijf heeft geantwoord
Keely was our sales person, very efficient, pleasant and helpful. She provided us with an alternative freezer that was a better deal. When we picked up the freezer at the warehouse, the man was su... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shop at TA Appliances for outstanding service and everyday low prices on our giant selection of major appliances, barbecues, vacuums and built ins. We carry all the brand names you trust. Browse our huge showrooms in Mississauga, Kitchener, Brantford, Barrie, and Toronto! Check out our new Clearance outlet in Kitchener where you will find huge markdowns on new-in-box clearance, floor models and ends of lines.
Save 10% on all Broil King barbecues and accessories
Geschreven door het bedrijf
- There is still time to get your new grill at amazing savings! We have many models in stock and ready to go and if you purchase now you can also get free assembly and delivery on select models until Sept 30!
Contactgegevens
932 Victoria ST N, N2B 1W4, Kitchener, Canada
- 519-578-0300
- taappliance.com
4,1
Goed
5K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 94% van zijn negatieve reviews beantwoord
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The installation process leave a lot to…
The installation process leave a lot to be improved
25 mei 2026
Antwoord van TA Appliances and Barbecues
We are sorry to hear there were issues with the installation. Please feel free to reach out to your sales rep or customer service with more details so we can address your concerns with the installation company.
everything was great after we received…
everything was great after we received our delivery. However, we have yet to receive the plancha that came as a purchase for buying a Baron model.
8 mei 2026
Antwoord van TA Appliances and Barbecues
Thank you for your feedback! We’re glad everything went well with your delivery, but we apologize for the delay in receiving your plancha. We appreciate your patience and will follow up to ensure it reaches you as soon as possible.
Antwoord van TA Appliances and Barbecues
Thank you for the positive words and 5-Star review!
Poor customer service
Hi I bought a victory star range hood , first of all they delivered the hood almost 4 weeks later that delayed my kitchen work drastically and second thing when we installed the hood find out that middle light is faulty , called TAA and emailed back and forth for 2 weeks, nothing happened , TA Appliance said that manufacturer will fix , and manufacturer said TA Appliance , finally called a technician and got it fixed as my kitchen’s other related works were getting delayed , asked them to reimburse the 75$ which I paid to the technician , both the parties played a blame game , TA Appliance said Victory will pay and vis versa , upset and frustrated consumer .
8 juni 2026
Antwoord van TA Appliances and Barbecues
Our customer service team submitted a warranty request on your behalf, but unfortunately you had decided to hire a third party servicer yourself, which is not following the rules with the warranty process. We apologize for any confusion during this process, but both parties tried to assist you through warranty, where no charges would have applied.
Dishwasher purchase
Our sales associate, Maxine Newhouse, was very knowledgeable. She did not rush us or pressure us. Her patience helped us make an informed decision on the dishwasher that would fit our needs the best.
3 mei 2026
Antwoord van TA Appliances and Barbecues
Thank you for your kind review! We’re so glad to hear Maxine provided knowledgeable, patient service and helped you find the perfect dishwasher. We truly appreciate your support!
The salesman was excellent extremely…informative
The salesman was excellent extremely informative wasn't pushing me one way or another said it would be in for pickup in 2 days and it was. The warehouse couldn't find the warming rack no problem they would purolate one in 4 days no problem 3 weeks later still no warming rack. Went into the store to inquire they were going to look into it another 4 days go by then I get an email from percolator with a shipping number. 5 more days go by and still no rack. There Sims to be a communication issue between shipping and receiving 🙃 🙂 😅
No problem using the griddle without the rack but
Because I paid fot it I would like to have it.
5 mei 2026
Review zonder uitnodiging
Antwoord van TA Appliances and Barbecues
Thank you for your feedback. We’re very sorry for the delays and lack of communication regarding your warming rack—that’s not the experience we aim to provide. We appreciate your patience and understand your frustration, and we’ll be addressing this internally to ensure it’s resolved promptly.
Antwoord van TA Appliances and Barbecues
We are thrilled to hear it was a great all-around experience with TA! This is the kind of service we strive to provide and we are glad everything checked out. Thank you for choosing and trusting TA!
Unfortunately it took 3 days for the…
Unfortunately it took 3 days for the fridge doors to reverse the swing of the doors
1st attempt by the delivery personnel no tools forgot them up in Barrie.
2nd attempt the delivery personnel had a difficult time attempting to reverse the doors.
3rd attempt Hilton arrived and within approx. 1/2 hr. had the doors reversed.
15 mei 2026
Antwoord van TA Appliances and Barbecues
Thank you for your feedback. We sincerely apologize for the inconvenience and delays you experienced, and we appreciate your patience throughout the process. We’re glad Hilton was able to resolve the issue quickly, and we will use your comments to help improve our service going forward.
The salesman sold me a brand new broken…
The salesman sold me a brand new broken unit and then refused to take it back or exchange it
It told me it was my problem to call the manufacturer
I would never use this company again and I will tell everybody I know not to use it. It was the worst service I have ever seen.
I’m thinking of calling the place who makes the appliance and complaining to them about who they’re allowing to sell their appliances
I understand mistakes happen when things are under production, but you selling this is your responsibility to make sure I get a working proper product
22 mei 2026
Antwoord van TA Appliances and Barbecues
Hello,
We apologize for experiencing problems with your appliance. Obviously it is not ideal to receive an appliance that is not fully functional, and we have no way of knowing this as it comes from the manufacturer and directly to the customer. Once the appliance is in the home, our teams must follow the appropriate steps and procedures in place with the manufacturer, as it is their warranty and instructions that are in place that we must follow towards a working appliance.
Early observation is the product looks…
Early observation is the product looks and works great.
Was told at storefront I could use the Traeger app, not true.
The owners manual is way too sparse.
7 juni 2026
Antwoord van TA Appliances and Barbecues
Thank you for your feedback. We’re glad to hear the product is working well, but we’re sorry for any confusion regarding the app and the manual - we would recommend contacting Traeger customer service for guidance on their product/app.
It's easy if you know what you're looking for
I knew what I wanted before I went to the store, so buying was very quick and easy, plus I got a great discount because I bought a complete kitchen even though I mixed appliance manufacturers.
25 april 2026
Antwoord van TA Appliances and Barbecues
Thank you for your feedback! We’re glad to hear your purchase was quick and easy, and that you were able to take advantage of a great discount. Enjoy your new kitchen setup!
Antwoord van TA Appliances and Barbecues
Thank you for the positive words and 5-Star review. Feedback like this drives us to continue doing our best!
We had a great experience in the store but delivery was not so good on May the 11th
The salesman was very nice and showed us different models
7 mei 2026
Antwoord van TA Appliances and Barbecues
Thank you for sharing your feedback regarding your experience with TA. We are glad that the sales team was able to efficiently help you, but we apologize if we fell short in the delivery area. We will certainly look into this with our team and find ways to improve.
The salesman offered a free cover and…
The salesman offered a free cover and some spices to purchase a larger more expensive BBQ as the smaller unit (which was on sale) was not available.
4 mei 2026
Antwoord van TA Appliances and Barbecues
Thank you for your feedback. We’re sorry the product you were interested in wasn’t available, but we’re glad our team could offer an alternative with added value. We appreciate you sharing your experience with us.
Antwoord van TA Appliances and Barbecues
Thank you for the review, we greatly appreciate your support and hope you enjoy your products!
Order for Weber Spirit was made
Order for Weber Spirit was made , deposit paid. Week later was advised my order wouldn't come in for 3 months. How could you not know this when the
order was processed? This is not 2021 anymore.
6 mei 2026
Antwoord van TA Appliances and Barbecues
Thank you for your feedback—we sincerely apologize for the delay and frustration this caused. While we strive to provide accurate timelines, supplier availability can sometimes change unexpectedly.
Delivery issue
Hi, I have sent an email with the issues related to our delivery experience.
Thank you,
Tristan
6 juni 2026
Antwoord van TA Appliances and Barbecues
Our dispatch team will touch base with you regarding your delivery. Thank you for reaching out.
Complicated fridge repair and installation -- well done!
We had a tricky and urgent situation with a fridge in need of both repair and installation at our rural new build. The team was fast and responsive. They got the job done, even with the various complications, and we were so appreciative and impressed!
29 mei 2026
Antwoord van TA Appliances and Barbecues
Thank you for your kind words! We’re so glad our team could step in quickly and handle the challenges smoothly. We truly appreciate your trust and are happy we could help in such an important situation!
Thanks TA Team
Our sales associate David was knowledgable, helpful and communicated all the details of our new BBQ purchase effectively.
While we wait for a few additional items from our order to be shipped directly to our house at no cost we are enjoying our new BBQ that was recently delivered at no cost. We live outside of the city so that was a nice touch. Thanks TA
2 juni 2026
Antwoord van TA Appliances and Barbecues
Thanks for your kind review! We’re thrilled to hear David provided such helpful and clear service, and that you’re already enjoying your new BBQ. We appreciate your patience while the rest of your order arrives—enjoy, and thanks again for choosing TA!
Antwoord van TA Appliances and Barbecues
Thank you for the kind words - we will be sure to pass this along!
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