We keep coming back to TA again and again. Love working with CJ. He is extremely knowledgeable about appliances and patiently answers all of my questions. Plus he always gives us a great price. Highly... Toon meer
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Lees wat reviewers zeggen
Over the last 20 years or so, we have been purchasing appliances from TA. Their staff are very knowledgeable and have helped us make the right choices on models with fair and competitive pricing. W... Toon meer
Bedrijf heeft geantwoord
Terrible communication. We spent hours on the phone trying to get in contact with customer service. Had to wait for a repair person to come look at it. Had to wait another week for a part to come in.... Toon meer
Bedrijf heeft geantwoord
Keely was our sales person, very efficient, pleasant and helpful. She provided us with an alternative freezer that was a better deal. When we picked up the freezer at the warehouse, the man was su... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shop at TA Appliances for outstanding service and everyday low prices on our giant selection of major appliances, barbecues, vacuums and built ins. We carry all the brand names you trust. Browse our huge showrooms in Mississauga, Kitchener, Brantford, Barrie, and Toronto! Check out our new Clearance outlet in Kitchener where you will find huge markdowns on new-in-box clearance, floor models and ends of lines.
Save 10% on all Broil King barbecues and accessories
Geschreven door het bedrijf
- There is still time to get your new grill at amazing savings! We have many models in stock and ready to go and if you purchase now you can also get free assembly and delivery on select models until Sept 30!
Contactgegevens
932 Victoria ST N, N2B 1W4, Kitchener, Canada
- 519-578-0300
- taappliance.com
4,1
Goed
5K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Dealing with Spencer was great
Dealing with Spencer was smooth and easy. He is very knowledgeable about the products and we got what I believe is an awesome deal. Thank you Spencer for an excellent experience.
2 mei 2026
Review zonder uitnodiging
Antwoord van TA Appliances and Barbecues
Thank you so much for your kind words! We’re thrilled to hear that your experience with Spencer was smooth and easy. Providing knowledgeable guidance and helping our customers feel confident in their purchase is exactly what we strive for. We’ll be sure to pass along your appreciation—Spencer will be delighted to hear it. Enjoy your new purchase, and we look forward to assisting you again in the future!
Wow it was so amazing the product I really…
Wow it was so amazing product I really appreciate you for your effort
Am been looking for something like this for the past few month,
So it make me happy partnering with you and I will keep on telling my friend and relatives about your services thanks.
1 mei 2026
Review zonder uitnodiging
Antwoord van TA Appliances and Barbecues
Thank you for your positive review and kind words. We are so grateful to have been part of helping you find what you were looking for. We hope to see you again soon.
Parts poor service
I bought a Broil King Baron model 9239-47. The burners and other parts were rusted out. The burners were under warranty so I decided to buy the other parts and fix it. I was told all the parts were in the Kitchener store and I could pick them up. I drove 1 hour from Hamilton and picked up the parts. I tried to put them in and found out after dismantling part of the bbq that the were wrong. The right part number was on the bill but burners and plates were wrong. I had to drive another hour there and back to get hopefully the right parts. The person who served me did not say even have the courtesy to say sorry for the inconvenience. If this is how they deal with customers then I will never buy from TA appliances again
20 april 2026
Review zonder uitnodiging
Antwoord van TA Appliances and Barbecues
Thank you for taking the time to share your experience. We’re very sorry for the frustration and inconvenience you encountered.
Your feedback has been shared with our teams so we can review our verification process and reinforce the importance of courteous, empathetic service, especially when mistakes occur.
Washer/Drier pedal stools purchase.
A great experience from visiting the store, to interacting with Amy the sales representative, pleasant, knowledgeable, and extremely helpful, the purchase of our appliances, delivery was flawless. Would highly recommend TA Appliance to future customers.
24 maart 2026
Review zonder uitnodiging
Antwoord van TA Appliances and Barbecues
Thank you for the positive review and kind words. We are thrilled to hear you had a great experience at TA and appreciate the recommendation. We hope to assist you again in the future!
They did not honour their price-match…
They did not honour their price-match guarantee despite having agreed to do so. They completely ghosted me, so I ended up buying elsewhere.
16 april 2026
Review zonder uitnodiging
Antwoord van TA Appliances and Barbecues
We’re sorry to hear about your experience and apologize for the lack of follow‑up. Our price‑match guarantee is important to us, and we regret that we fell short here. If you’re willing, please contact us directly so we can review what happened and try to make it right.
Exactly what they are getting
Bryan was just leaving when I got to TAA, but he stayed and gave me a thorough description of the LG dishwasher in which I was interested, making quite sure to let me know the difference between it and the floor model on display. The Intel delivery service was also A1, carefully checking wires and making safety adjustments before connecting the dishwasher
1 maart 2026
Antwoord van TA Appliances and Barbecues
Thank you for sharing your experience with TA. We are so glad both Brian and Indel were able to efficiently assist you with your dishwasher purchase and install.
Aviva wine fridge
From the salesperson John, to the delivery person Remy and company, what’s great experience with the Barrie team. Highly recommend
24 maart 2026
Review zonder uitnodiging
Antwoord van TA Appliances and Barbecues
Thank you for sharing your experience with the Barrie team and the delivery team. We appreciate your recommendation greatly, and hope to assist you again in the future!
The salesperson was very helpful2026
The salesperson was very helpful2026, friendly and to the point. Very good experience.
8 februari 2026
Antwoord van TA Appliances and Barbecues
Thank you for your kind review! We’re glad to hear that our salesperson was helpful, friendly, and made the experience straightforward for you. Providing clear, efficient service is always our goal. We truly appreciate your feedback and look forward to helping you again in the future!
The salesperson was very knowledgeable…
The salesperson was very knowledgeable and showed us different options of appliances. We did not feel pushed to buy.
26 februari 2026
Antwoord van TA Appliances and Barbecues
Thank you for your kind feedback! We’re happy to hear that our salesperson was knowledgeable and took the time to walk you through different appliance options without any pressure. Providing helpful guidance while allowing our customers to make confident decisions at their own pace is very important to us.
Have NOT yet received product so I can…
Have NOT yet received product so I can not review service. Stop sending review requests without communicating with other store departments!
19 maart 2026
Antwoord van TA Appliances and Barbecues
Your comment has been noted, and we appreciate you bringing this to our attention as we work to improve communication between departments. If you have any questions about your order status in the meantime, our team would be happy to assist you directly. Thank you for your patience.
A place worth checking out
I knew exactly what I was after when I went in, They ordered it and in less time than expect it was in. No sales pressure for warranties or add on's was a big bonus. Service was quick and everyone very polite. Good Job TA
8 februari 2026
Antwoord van TA Appliances and Barbecues
Thank you for the great review! We’re glad to hear everything went smoothly — from placing the order to receiving it sooner than expected. Providing efficient service without pressure is something we truly value, so it’s wonderful to know that stood out to you. We appreciate your kind words about our team and thank you for choosing TA. Enjoy your purchase, and we look forward to helping you again in the future!
Everyone communicated very well…
Everyone communicated very well throughout the delivery process. They unloaded five appliances efficiently within fifteen minutes.
17 maart 2026
Antwoord van TA Appliances and Barbecues
Thank you for sharing your experience throughout the delivery process. We are glad they were able to communicate effectively to get your appliances unloaded and into your home. We hope you enjoy your appliances for years to come!
Appliances
We were told about a “Buy 5 or more appliances and get 25% off” promotion and it was presented as if the discount was coming from TA Appliance. Based on this we placed a $2000 deposit.
Later we discovered the promotion was actually from LG and the same pricing was available at other retailers. TA Appliance had not added any additional discount.
When we asked for a refund, we were suddenly offered $500 off, which could have been provided earlier. The refund process also took over 10 days and required multiple follow-ups with our sales agent (Bojana)
We eventually purchased from Costco and saved more than $2000 with a better deal. I would advise customers to compare prices carefully before committing.
1 maart 2026
Antwoord van TA Appliances and Barbecues
Thank you for taking the time to share your experience. We’re sorry for the frustration this situation caused and appreciate the opportunity to clarify.
Many appliance promotions, including “buy more, save more” offers, are manufacturer‑based programs that are available across multiple retailers, not exclusive to TA Appliance. We strive to be transparent about this, and we regret if this was not communicated clearly at the time of purchase.
Regarding the pricing adjustment, we understand how disappointing it can feel to learn about additional discounts later in the process. Any further concessions are reviewed on a case‑by‑case basis, which is why they may not always be presented upfront.
We also apologize for the delay you experienced with the refund and the need for follow‑ups — this is not the level of service we aim to provide, and your feedback has been shared internally to help improve our processes.
I liked the price promotion
I liked the price promotion. I didn't like that it took 5 months to receive the product.
18 november 2025
Antwoord van TA Appliances and Barbecues
Thank you for the feedback. Unfortunately product delays are out of our control, as it is based on manufacturer production and shipment, but we appreciate your patience on waiting for the product to come into stock and choosing to shop with TA. We hope you enjoy your product.
Good communication and service.
4 februari 2026
Antwoord van TA Appliances and Barbecues
Thank you for sharing this positive feedback. We strive to provide excellent service to customers that enter through our doors. Thank you for choosing TA and we hope you enjoy your appliances.
No response from sales after I had to…
No response from sales after I had to cancel the order due unforseen circumstances. Sales should not only be accomdating when making a sale, then totally ignore customer after two calls and emails. Will definitely not use nor recommend using TA Appliance.
18 maart 2026
Antwoord van TA Appliances and Barbecues
Hi there,
We apologize for your experience and if you would like to provide further details, we recommend reaching out to the store you were in communication with, to provide more insight.
I dislike that you don't have free…agree
I dislike that you don't have free delivery and take away. We usually buy our appliances at Rona, free delivery and take away no extra charge. The day we went to Rona they had no knowledgeable salespeople so TA was lucky to get our business.
28 februari 2026
Antwoord van TA Appliances and Barbecues
Thank you for taking the time to share your feedback. We understand that free delivery and take‑away services are important to many customers, and we appreciate you sharing your perspective. While our pricing structure differs from some big‑box retailers, we focus on providing knowledgeable, personalized service to help customers choose the right appliance for their needs. We’re glad our team was able to assist you when you needed guidance, and we truly appreciate the opportunity to earn your business.
Great customer service
I have never had a bad experience at TA appliances in Kitchener I have worked with a lot of the salespeople in the past and I had the pleasure of working with Spencer this time very knowledgeable and helping answer all the questions to the best of his ability keep up the great work guys.
4 maart 2026
Antwoord van TA Appliances and Barbecues
Thank you for sharing your experience with TA and we are grateful for your continued support! Feedback like this allows us to continue to do our best and provide great all-around experiences for customers both new and returning.
Awesome service & price!
Great, knowledgeable staff! Super informative about what worked best for our home, not just what was priced most favourably.
21 februari 2026
Antwoord van TA Appliances and Barbecues
Thank you for sharing your in-store experience. We are glad our sales staff were able to effectively assist you and find what worked best for you. We hope you enjoy your appliances!
Helpful sales staff
Salesperson knowledgeable and helpful without being pushy
Store has good selection
21 februari 2026
Antwoord van TA Appliances and Barbecues
Thank you for your feedback! We are happy to hear your sales rep provided a good experience and was able to help you find what you were looking for.
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