Item arrived quickly and was excited to get to using it. I did have an issue with two of the adapters but the customer service was exemplary and the problem solved immediately. Would definitely reco... Toon meer
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I have always liked working with firearms. I tend to let tiny springs and other small parts get away and they wind up in inconvenient places in our home. My long suffering wife finds these parts with... Toon meer
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gift didn't come with order contacted Gustavo and boy he was on it! came within a week and he kept in contact with me, definitely ordering more products from these guys!
Bedrijf heeft geantwoord
I made my first purchase and am excited to test out the laser bore sight system. I had a couple of questions so I emailed the company and got quick response within minutes. Thus far I am very impresse... Toon meer
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4,3
Uitstekend
61 reviews
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Item arrived quickly and was excited to…
Item arrived quickly and was excited to get to using it. I did have an issue with two of the adapters but the customer service was exemplary and the problem solved immediately. Would definitely recommend this to other buyers.
One note: there is a military discount, you need to contact them for it. It's a good thing just not something that jumps out at you right away.
7 september 2026
Review zonder uitnodiging
Antwoord van TacticalElites
Hi Paul, thank you so much for the kind words and for taking the time to leave a review! We're really glad our customer service team could get those adapters sorted out quickly for you.
Great point on the military discount — we actually offer that right at checkout through GovX ID, so no need to contact us directly. You can verify your status there and the discount applies automatically. We'll look at ways to make that more visible on the site so it's easier to spot. Thanks again for the feedback and for recommending us!
Tactical Elite
I made my first purchase and am excited to test out the laser bore sight system. I had a couple of questions so I emailed the company and got quick response within minutes. Thus far I am very impressed with the customer service. Standby for a follow up once I receive my product.
9 september 2026
Review zonder uitnodiging
Antwoord van TacticalElites
Hi Manny, thank you for the kind words! Glad we could get your questions answered quickly, and excited for you to try out the Site Right 2.0 — hope it makes zeroing in a breeze. Looking forward to hearing how it goes once it arrives!
I have always liked working with firearms
I have always liked working with firearms. I tend to let tiny springs and other small parts get away and they wind up in inconvenient places in our home. My long suffering wife finds these parts with her feet. She found this cleaning mat on Tactical Elites web page. I just finished work on three firearms without losing a single part. This mat is really a great piece of gear. Thick, very flexible and the magnetic areas aren’t kidding! They hold parts securely! Way to go folks! You have a new customer.
Mike
10 september 2026
Review zonder uitnodiging
Antwoord van TacticalElites
Hi Mike, this genuinely made our day — thank you! Sounds like your wife deserves a raise for years of parts-detection service. Really glad the mat kept everything in place for all three firearms, and welcome to the Tactical Elites family — looking forward to having you around!
Gustavo you're the man!
gift didn't come with order contacted Gustavo and boy he was on it! came within a week and he kept in contact with me, definitely ordering more products from these guys!
10 september 2026
Review zonder uitnodiging
Antwoord van TacticalElites
Hi Josh, thank you so much for this! Sorry the gift didn't come with your order initially, but really glad Gustavo jumped on it quickly and kept you in the loop the whole way. That's exactly the kind of service we want every customer to get. Thanks for the support — looking forward to your next order!
Customer service (Gustavo) is amazing!
Customer service (Gustavo) is amazing!! The products are great and now my husband has a great place to shop!!
9 september 2026
Review zonder uitnodiging
Antwoord van TacticalElites
Hi Carol, thank you so much for this! Gustavo will be thrilled to hear it — we're so glad he could take great care of you. And happy to hear your husband's found a new go-to spot to shop! Thanks for the support!
Speedy
Speedy, quick delivery and quick response when there is an issue could not be happier
9 september 2026
Review zonder uitnodiging
Antwoord van TacticalElites
Hi Nader, thank you so much for this! Glad the delivery was fast and that we could jump on any issues quickly for you. We appreciate you taking the time to leave this — thank you for your support!
Great support
Gustavo was extremely accommodating and helped me to resolve multiple items with my order. I am excited to receive my kit and continue business with Tactical Elite’s extremely responsive team in the future.
3 september 2026
Review zonder uitnodiging
Antwoord van TacticalElites
Hi James, thank you for the kind words! We're really glad Gustavo was able to get everything sorted for you — I'll pass this along to him and the team. We're looking forward to getting your kit out to you and appreciate you continuing to shoot with Tactical Elites. Let us know if you need anything else once it arrives!
My order showed up as they said it…
My order showed up as they said it would and one item was not there I reached out to them and with in a half hour I was contacted and was taken care of right away now to product so easy and effective my son's and I set up our equipment and had an enjoyable and relaxing afternoon thank you
29 augustus 2026
Review zonder uitnodiging
Antwoord van TacticalElites
Hi Gerald, thank you so much for this! Really glad our team was able to jump on that missing item quickly and get it sorted for you. Even happier to hear it turned into a good afternoon setting up equipment with your sons — that's exactly what we hope for. Appreciate you taking the time to share this!
The customer service is amazing
The customer service is amazing. At first I was going to cancel my order but only due to believing I didn't need another cleaning mat but after receiving the product I was amazed at the quality and appearance that I definitely wanted to keep as my primary. Their customer service offered great support even before I received the product. I definitely trust this company and would buy again!! Thank you!
31 augustus 2026
Review zonder uitnodiging
Antwoord van TacticalElites
Hi Todd, thank you so much for this — it really means a lot to hear the mat won you over even after almost canceling! Glad our team could support you along the way, and even happier it's earned a spot as your primary mat. Appreciate you taking the time to share this, and thank you for trusting us!
My cleaning mat arrived on time
My cleaning mat arrived on time, good size for cleaning my handguns. Keeps my table clean and the silicone mat itself cleans easy when im done! No complaints whatsoever. I thought the price might be a little steep, but in the end I believe I will more than get my monies worth.
24 augustus 2026
Review zonder uitnodiging
Antwoord van TacticalElites
Hi Austin, thank you so much for the kind words! We're glad the mat arrived on time and is holding up well for your handgun cleaning routine. Really appreciate you taking the time to share this — enjoy the gear!
The kit is awesome except the plastic…
The kit is awesome except the plastic barrel inserts which are too short and useable only once. However because the barrel inserts are too short especially for .177 it makes the whole kit useless. Make the inserts longer and out of metal and you will have the best kit on market. But until then the kit is worthless.🇺🇸 The end of my barrel is flared for high power. So the plastic fitting were longer is would seat better and hold the laser. When you install the plastic fitting the laser just flops around. Hope this helps.
9 augustus 2026
Review zonder uitnodiging
Antwoord van TacticalElites
Hi Stephen, thanks for the detailed feedback — we want to make sure we understand this fully so we can improve. Could you first let us know which specific kit you purchased, since we carry a few different ones? Also, could you clarify exactly which part you mean by "barrel inserts" — is that referring to the bore sight adapters/inserts that come with the kit? And when you say too short for .177, do you mean they don't seat properly in the barrel, or that they don't extend far enough to get an accurate read?
Appreciate you taking the time to leave this — we want to make this right.
Very knowledgeable
Very knowledgeable, professional and personable business
13 augustus 2026
Review zonder uitnodiging
Antwoord van TacticalElites
Thanks, Thurston — appreciate that. We try to keep things straightforward and treat every customer right. Glad it came through.
Accidentally made a double order of…
Accidentally made a double order of items and contacted customer service. Had my order corrected with 5 minutes. Great customer service
13 augustus 2026
Review zonder uitnodiging
Antwoord van TacticalElites
Jamey, glad we could get that sorted quick for you. Thanks for the kind words.
I was having some shipping delays and…
I was having some shipping delays and the support guy (Gustavo) was super helpful and very respectful.
3 augustus 2026
Review zonder uitnodiging
Antwoord van TacticalElites
Thanks for this. Sorry about the shipping delay, but glad Gustavo got you taken care of — we'll make sure he sees this.
Had a great experience with Tactical…
Had a great experience with Tactical Elite. They shipped my product and even emailed me after it arrived to make sure it got there ok.
23 juli 2026
Review zonder uitnodiging
Antwoord van TacticalElites
Rich, thanks for this. Glad it arrived safe and that follow-up email gave you some peace of mind — that's something we always want to keep doing.
Great experience made better by Gustavo
Great experience made better by Gustavo. Gustavo made sure my package arrived on time and assisted me through some confusion. Great customer service!
29 juli 2026
Review zonder uitnodiging
Antwoord van TacticalElites
Jake, thanks for this. We'll make sure Gustavo sees it — glad he got you sorted and the package landed on time. Appreciate you taking the time to leave this.
Great customer service!
I appreciated being contacted after I received the gun cleaning kit. There were a few things wrong that I wasn't going to make a big deal of but when they contacted me it seemed they really did care about my satisfaction. I shared my concerns and they sent me a new kit. This was awesome customer service. Thank you and I'll spread the word. Quality people and quality products. I'm a fan!
28 juli 2026
Review zonder uitnodiging
Antwoord van TacticalElites
Brett, thanks for this. Glad we could make it right and get you a kit that works the way it should. Appreciate you taking the time to leave this — glad you're happy with it.
BEST purchase EVER
Simple to assemble, easy to use, FAST and accurate sighting without using up ammo or field time. I dialed in everything from my .227, Glock 9mm and 40SW, my 30-06, the 5.57, and my 12 guage. If you want to ensure your sighting in less than 20 minutes...THIS is the answer. BEST purchase ever!
24 juli 2026
Review zonder uitnodiging
Antwoord van TacticalElites
Dan, this made our day! Love that you put it through the paces with everything from your 9mm and 40SW up to the 30-06 and 12 gauge — and got it all dialed in that fast. That's the whole point right there. Thanks for the awesome review, enjoy the range time you just got back!
I was trying to find out where my order…
I was trying to find out where my order was as I could not find my tracking number. Customer service, Gustavo, answered my email within minutes and helped find my order which was a birthday gift! It made it! My husband loves his gift!!! Thank You!
8 juli 2026
Review zonder uitnodiging
Antwoord van TacticalElites
Hey Sandra, that made our day! We're so glad Gustavo was able to help get everything sorted out in time and that your husband loved his birthday gift. That's exactly the kind of experience we strive for. Thank you for your support!
Overall I’m happy with the boresighter…
Overall I’m happy with the boresighter and the customer service from Gustavo
7 juli 2026
Review zonder uitnodiging
Antwoord van TacticalElites
Hey, thank you for your support! We're glad Gustavo was able to take care of you. We hope you enjoy the boresighter!
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