Taxify Reviews 

Absolutely disgusting company (Bolt). They triple charge and change the cost during the drive. They have admitted to taking extra money but will not refund it. Do not yous this service.

Qui noter en fait ? Le chauffeur ou l'appli ? Course commandée avec 1 chauffeur qui arrive dans 2 mn. Parfait juste le temps de sortir dans la rue. Réalité attente de 25 mn dans le froid !!! (capture d'écran à l'appui) !!! Le trafic à 00h10 n'est pas celui de 18h dans Paris donc il y a embrouille... Par contre si tu as le malheur de ne pas être au bon numéro ou bien que le chauffeur a attendu 30 secondes on te surtaxe de suite !!!! Le service n'est plus ce qu'il était ! N'hésitez pas à rajouter 1 zéro derrière la minute d'attente !
Et pour finir par le chauffeur a annulé la course après 25mn d'attente !!! Sans aucune trace de la demande de course, temps d'attente... Simplement 1 ARNAQUE.

Left me waiting in the rain for 20 minutes then my trip got cancelled because the driver can’t be reached. No explanation and me late for work!

Never again! I am wondering if they are sending these people to some basic customer service training? Don’t use Bolt especially if you are woman and DO NOT TRAVEL by yourself!
Be aware when you book taxi that many of these drivers don’t use their real name, two of them admited themselves. This is dangerous company that put customers at risk!

The way they treating drivers is very very bad
Drivers avoid to work BOLT

I have no complaints. Used BOLT for the first time last night. Driver was very polite, the car he had was lovely, the service was professional.

Pour la première fois que j'utilise cette application . J'étais coincée à Saint Lazare pour me rendre à mon boulot , c'est un petit trajet de 3km , je fais appel à Bolt car soit disant ce n'est pas cher . Je valide une course , le chauffeur arrive , je l'appelle pour voir où il se trouve , le monsieur me répond et me parle avec une langue que je ne comprends pas , je ne sais pas si c'est du français ou presque du français ... Bref . Je lui demande de m'indiquer son lieu en me donnant des magasins qui sont à côté pour un point de repaire, le monsieur me raccroche au nez et s'en va. Je le rappelle derrière , ne décroche pas .
Franchement , plus jamais je n'utiliserai cette application .
Je ne recommande pas bien évidemment .

Also ich benutze BOLT schon seid knapp 2 Jahren und kann die meisten Kommentare hier nicht verstehen. Ich wurd immer zu meinem Zielpunkt gebracht und nie abgezockt oder von einem blöden Verhalten belästigt! Bin schockiert von den negativen Bewertungen. Aber ich glaube das liegt daran das ich in Wien wohne. BOLT und all seine Fahrer ( Habe sogar mit einigen Freundschaften geschlossen) haben mich bis jz nie enttäuscht! Manche in den Kommentaren schreiben von Summen die nachher geändert worden sind. Leute das geht garnicht, bevor ihr die Fahrt bestätigt könnt ihr den Fixpreis von eurer Route IMMER am Handy sehen.

The app is awful. (BOLT)
it constantly (randomly) rejects my card (even though it has money in it and valid).
You order a trip, and just moments before the car arrives, the app cancels the order because it has rejected the bank card!! (even though the bank card is good).
for example: 1 trip it rejected my bank card.
another day it accepted the bank card.
and a week later it rejected this same card.
This is really bad as the app is NOT reliable.
I spoke to many drivers about this and they confirm that MANY journeys get cancelled because the app suddenly rejects the card (just 1 minute before the pick up time)
the App needs some major re-programming.

On 30/09/20 I booked a ride in Portugal from Lisbon Airport to Parede. The Driver (Tiago) arrived on time at 12:07. I gave him the address via a Google Maps Pin. However he took us to a different address, about 35kms away in the wrong direction. When we arrived there we realised it was wrong, the address we had given and was accepted for the journey was not on BOLT's map and it chose an address with the same road name in a different district . On arrival at the wrong destination he suggested cancelling the ride saying we would not be charged (€17) and then asked us to pay in cash for the new ride to the correct address using the directions on Google Maps on my phone. We agreed to this as we were in the middle of nowhere. He charged us €35. On my return to the UK, I saw the original ride had been charged as well. Now I cannot get back on to the Bolt app. I had forgotten my password and the system said it would send me a new one, but nothing has arrived.

Ordered a cab through the bolt app, but the cab never showed up. But still took my money.. When I disputed it, they denied ever taking the money...will never use again

This is the worst company ever no customer support , no contact details basically nowhere to complain ,this unbelievable that is happening in 21 century ,just AVOID them

The worst taxi experience in London by far, always cancel 1 minute before, always take the longest route and usually the most expensive taxi despite their claim to be the cheapest. Overall it’s a disgrace

DO NOT USE BOLT THEY STEAL YOUR CARD DETAILS 8 minutes after using the app £500 was gone out of my account and used in Leeds do not use bolt

Someone stole my card details and registered with BOLT and UBER. Luckily my bank called me and cancelled the payment and card. Beware of this happening to you.

Si j’avais la possibilité de mettre un 0, je n’aurais pas hésité! C est une société d escrocs travaillant avec des escrocs. A trois reprises, ils inscrivent un montant et vous prélèvent un montant bien supérieur et refusent de vous rembourser !A DÉCONSEILLER VIVEMENT

Débit frauduleux, aucune reponse sur l’application depuis 2 jours, je dépose plainte demain.

Après une erreur de trajet du chauffeur avec 30min de trajet en plus et sur-facturation de 30€ avec une facture à 60€ au lieu 30€.... le Service Client joint via l’appli m’a accordé un geste commercial !! Approche agréable et professionelle!!

Never use this company, I took a taxi to standard airport and the driver took the wrong route and charged me £30 more than quoted, I got in touch with bolt and they refused to give me a refund saying the driver took the right route most of the way so I’m not eligible for a refund , are they serious?

I strongly advise to avoid BOLT APP - It charges you unfairly. I booked a car today, got it canceled with a bill to pay. Weak costumers services too. Big concern about COVID-19, if I had the virus couldn’t tell them too. What a shame!