Taxify Reviews 

I used bolt in Stockholm, Sweden. The driver drove to the wrong adress and refused to move so we had to walk around and look for him, on top of this the driver charged us because he had to wait when it was his fault in the first place!!!

Faire très attentions, c'est des voleurs ! Ils ont essayés de me prendre 27euros sans avoir utilisé l'appli plus de 4 mois, heuresement que la banque a bloqué la transaction. Il faut porter plainte contre société de voleur. C'est honteux

I have a very negative experience with Bolt in Austria. I needed a receipt for my trip with Bolt because it was a business trip. It was a very long email exchange, and they refused to provide me with a receipt issued under the name of my company. The support in Austria simply told me that they are not interested in me as in client. They demonstrated 0 willingness to help. After that they simply stopped to reply to my emails.
Once I sent them a request to send me a copy of my personal data. They also did not reply. I hope the company with such treatment of the clients will die soon.

I ordered a taxi on my birthday and was collected by the wrong driver who insisted I was his customer. He could barely speak English and was aggressive. He then started driving in the wrong direction and when I told him he began getting angry and parked in a location around a mile away from my home in the wrong direction. He began shouting at me and when bolt called him asking where he was he forced me to speak on the phone and then aggressively forced me out of the taxi. I spoke to customer services who gave me a 15 pound coupon coded (I was already using a 12 pound code). I then noticed I had been charged 9.50 for the driver who was meant to collect me originally claiming I did not show up. I was promised this as a refund but now bolt have rescinded that claiming I must pay the driver for his time. So I am 10 pound out of pocket, driven a mile in the wrong direction, forced out of vehicle, made to be around an hour late for my birthday party and quite frankly traumatised by the experience. And now bolt think it is acceptable to charge me for this.

2 x gefahren und bar bezahlt, nie eine Rechnung bekommen. Fahrer zT sehr unfreundlich. Nie wieder.

Don't ever use them , i booked them on Sunday from airport to Lidcombe , the amount showed was $37 after first timer discounted price, BUT after reaching the destination they charged me $48 , which is a RIP OFF !!!
Please do yourself a favor to discard them !!!!

DID NOT ARRIVE AT CORRECT LOCATION, BUT STILL GOT CHARGED, I PREFER KAPTEN OR UBER.

AVOID AVOID AVOID AVOID AVOID

Bolt ist schreklich. Keiner spricht Deutsch. Flug verpasst, weil der Typ die Strasse verwechselt hat. Unglaublich sowas. 🤮🤮🤮

Bolt is big thief. Bolt stealing drivers money.

Tried to use Bolt in Latvia. Driver didn’t turn up to the location. Then app claimed he had arrived when it was clear he had not. Called him and could not communicate. Had to cancel and got charged. Frankly appalling experience. Will never use again.

If I could give no stars I would! Quoted for a trip and then they took more money from me. Contact with support is useless. They ignore you. I want to delete my account and they keep ignoring me! It’s the most disgusting company I have EVER used!

The most small rubbish company. Bolt is stealing money from his drivers most rubbish company......

Je déconseille vivement cette appli. Ce sont des voleurs ! J'ai commandé une course à 19€ et on m'a prélevé 52€. J'ai fait une réclamation pour qu'on me rembourse la différence et leur réponse à été de me donner 2 codes promo de 10€ chacun et un 3ème de 5€; m'obligeant donc à réutiliser 3 fois leur service avec potentiellement le risque de me refaire escroquer 3 fois... Définitivement, fuyez cette appli !

Sauberes Auto, nette und zuvorkommende Fahrer, angenehmer Service. Nichts zu bemängeln. Alles tiptop

Taxify or Bolt, all the same. I am very disappointed with service!

Tonight I have arrived in Sydney domestic terminal on Mascot and requested for a Bolt ride to home, Bankstown. I saw my request was accepted my car registration number DCM24K, I remember part of the driver name starting with S, may be Syed

While I was waiting for him, he called me from 02 61900985 and asked where am I going. When I told him I am going to Bankstown he didn't look so happy about it. I saw him coming into to Priority Parking A. Then suddenly my request in app is just gone! I waved my hand to him. He pretended he didn't know me. While I charged him, he denied and told me he only drives Ola and Uber! Also denied he picked up my request.

I wanted complain against this driver to Bolt. Then, guess what, they don't have a support contact number. I only had option to send them an email and wait for the reply next morning! Not a good customer service at all.

Next Bolt driver picked up my request hear my story and advised I should never tell driver my location if the call and ask before I get into the car!

Je cherche une course la moins cher possible pour faire un trajet de 4-5 km (Châtelet-Denfert) je vois que Bolt me propose une course à 13€ (moitié moins cher que Uber) alors je m’empresse de la commander. Arrivée chez moi je reçois la facture de 34€!!! Impossible que j’ai validé une course aussi CHÈRE pour un si petit trajet, sachant qu’il n’était que 21h donc d’autres moyens de rentrer chez moi.

Quand j’ai contacté le service client il m’ont répondu (une fois sur deux) qu’ils n’avait aucune preuve du prix annoncé lorsque j’ai commandé ma course donc ils ne peuvent rien faire... et pourtant j’ai envoyé plusieurs mails pour me plaindre !! Service client médiocre, aucune compréhension aucun remboursement de fait (sachant que j’ai uniquement demandé à ce qu’on me rembourse la difference entre le prix facture et le prix annoncé!!) c’est vraiment de l’escroquerie pure... je comprends pourquoi ils peuvent se permettre de faire des codes promos si ils arnaquent leurs clients comme cela !!

Même si les prix sont un peu élevé, rien ne vaut un Uber finalement...

On 24th December 2019, my pregnant daughter and her husband requested Bolts service around 12am. The driver fell asleep behind the wheel, her husband who sat in front had to shake him awake and take control of the wheel, i am horrified at the possibilities of what could of happened

Service client pathétique qui répond 7 jours après sans solution et qui en plus dit l’inverse que son collègue a chaque fois c’est lamentable. Le temps afficher pour l’arrivée du chauffeur est souvent à multiplier par 3 et en plus les prix des courses change et augmente pendant la courses sans votre accord. LAMENTABLE. A FUIR !

Escrocs et baltringues, surfacturation d’une course de 20 min de l’aéroport CDG Paris au 19e. J’avais autorisé 44€, ils m’ont pris 70,40€ ces baltringues.
Service client inexistant, à fuir ces voleurs de Bolt

Driver refused with my change.been trying calling him countless times & now i am on voicemail
Mr Forward Munhenga