Taxify Reviews 

Scammers. Please beware. Was on a night out with work expected to take the bus back as I have many times before. When I came out of the club my work colleague insisted on paying for a cab for me to get home. ( I work with the best) We looked online and the price came to £22-£26. We thought that was reasonable. When I got home the cab man said it was £30. I told him the maximum on the website was £26? and he acted like he couldn't care less an to complain if I wanted. Dont use Bolt that are pulling a scam.

I have been ripped off by this firm but they are now called Bolt. Charged me £32 for a £16 journey with uber or a minicab. Expected it to be a little higher as said 2.3x fare £19-25 but when the bill came through I was astounded!! They added £1 congestion charge even thought 11pm and £8.25 extra charge for nothing.. base fare was £5.75 and distance was £16.50... way more than uber etc but then suddenly became £32..

I rang them and no help or explanation and wouldn’t give me their office address and only and eu email.

Watch out and be careful. They will hike up even with a promo code.

Terrible service. Driver refused to drive to where I asked to be picked up. I called him to tel him that he’s in the wrong place and he cancelled the ride, drove off and charged me. I provided evidence that he wasn’t in the right place (photos) but customer service refused to refund me. Never use.

If I could give no stars I would. Trip estimated at £32-£38 for 90 minute ride, I was happy with that and could afford it. After the trip it took Bolt 2 days to provide me with the cost and a receipt and it was £52! The support got back to me a day after I complained to say the trip was 90 minutes so £52 is correct. I replied that 90 minutes was the estimated time and price estimation was £32-£38. I’ve requested compensation but no response. Stay away from them and stick to Uber, I know I will be!

I’ve only ever used this app once, as it over charged me by £13. Anyone who hasn’t been refunded yet, contact support to put the money back into your account.

Drivers will take you through a longer route to get more money. Beware and delete the app if you want to be careful.

Fraud and corrupt APP.

I hired a ride with this app which initially would cost € 13,00. When I got out they charged me €30,25 because the driver took the wrong path (the driver acknowledged he was wrong and even apologize). I've gotten in through with them about it - explained that the driver took the wrong path and they said i had already gotten two cupons, one of € 10 and one of €5,00. I have never agreed upon such an offensive offer.

Obviously I do not want a promo code for this corrupt app - but they say they absolutely wont give me a refund of € 17,25 which is my money.

I'm still waiting for my refund.

I ordered a taxi with this app which it said would cost £11. When I got out they charged me £28. I emailed them - they said its a GPS malfunction but they cannot offer refunds - only a promo code. Obviously I do not want a promo code for this corrupt app - but they say they absolutely wont give me a refund of £15 which I am owed. They have admitted their mistake but will not give me my money back. If anyone has advice please let me know? I am not going to let this go. DO NOT USE THIS APP! They are thieves, they took money out of my account which they were not owed and will not give it back. use uber instead - far more reliable and genuine.

Hi guys,
If someone is driving DIDI and UBER, then don’t install these BOLT apps as bolt team is very unethical & unprofessional.
I want to share my experience I’m a uber,didi & OLA driver as well as I was TaxifyDriver and it’s converted into Bolt.
Three days before I got one call in Four km radius approx 11:20 pm from Narre Warren area. They booked bolt and Rider sat in my car (two boys) almost 20-22 age. After that they told me, they need to come back again same location, and they were not operating bolt apps and someone else booked the ride for them.
When we reached on destination 44 km, they called his friend to change address back to same location. I started drive again back to their same location. And in between we stopped at MC Donald approximately 10-12 minutes, but apps continue working, It’s all things operated from bolt apps at home. I followed everything from apps.
Then I drooped them on apps end location.
They Spoilt my car with spilling milkshakes and another foods Stuff, and they stopped my money $140 from bolt apps I really didn’t know the reason.

I informed everything to bolt team by email and apps, but they didn’t reply a single words. Amount was almost $140 for 83.1 KM. I lost my money as well as car cleaning cost because of bolt team.

Please Don’t trust to bolt in any condition.
I’ll approach Australian Driver Accreditation team to take legal action on this matter. If someone have idea how to recover my money from bolt then share your suggestion with me.

Really bad response rate and no driver would pickup..
Stranded at Uxbridge for over 30mins before called an Uber.
So driver shouldn't have accepted twice if they couldn't make it.
No matter what discounts they give, DO NOT FALL IN THE TRAP..

My wife downloaded the app yesterday and registered her Credit Card, her bank has just rang her to say they have blocked her from using her card with Bolt because they have had complaints regarding fraudulent activities with Bolt. They also advised her to keep an eye on her statements to make sure it has not been changed with anything. Goes without saying we will stick with Uber.

Total daylight robbery. Charged me £45 instead of an estimated £14 for a 10 mile journey that took 35 minutes. I emailed them, they said it’s a “surge price” they put in place when they don’t have enough cars?! What?! I was given zero indication of this and they were incredibly unhelpful.

(Zero or negative rating if I could) Don’t Blaime the drivers. This is by far the worst driver service/app in London.
They have zero driver support. They deal with London, one of the most important cities in the world, as they do Africa and East Europe, on which their system is founded. No disrespect intended !
However if your a London user, understand you will only get newbie or clueless drivers, as any Pro-driver with a good car, would not use this shoddy service that doesn’t even have driver support when things go wrong. Eg. ( one of many examples) If System wrongly charges u, I couldn't ask them refund you as I have no means to contact them. They have have taken keeping cost low to another level. No support. My last message was answered 3 weeks after asking. You pay what you get I guess. Stick with Uber (instant professional telephone support) , it really ain’t worth the few pennies u supposedly save (and from reviews don’t get back if things go wrong).Just dont Blame the drivers !! Continue to use if the 50p that u save matters

Awful company. App sent driver to wrong address which happened to be the same street name but was over 7 miles from my location. Cancelled ride after speaking to the driver and was charged £6. Immediately booked another cab which arrived correctly and got me home. When queried next day they just kept telling me the cancellation was my fault and nothing they could do. App uses GPS tracking so how can it be my fault. My phone was not 7 miles away from me!!!! Why would I order a cab to pick me up and request it to go 7 miles fro. My location!!! This must be an app error but they will not acknowledge!! Never use this company stick with Uber/Kapten!! Their app works correctly and I have never had this issue in over 30 journeys!!!

Does anyone know where I can visit Bolt/hopp/taxify office in London!!!!!

I really would like to have drivers, police, government, solicitors TFL there at the same time...I am having issues after issues, their system is unbearable and they’re stealing my money !!!! they need to disappear from this trade and stop doing the same to other drivers!!!!!! Please send me an address to 07939185774

Pas fiable du tout...Je commande ma course, que le chauffeur accepte, mais qui ne se pointe jamais...Le temps d'attente passe de 3 min à 5 min à 10 min puis à 15 min...et on peut voir très clairement sur la carte que le chauffeur s'éloigne de plus en plus du point de rdv! Bien sûr quand on essaie de rentrer en relation avec le chauffeur, personne ne répond...Tout ça parce que la destination ne convient pas au chauffeur...A fuir à tout prix!!

The price shown when I booked my trip was half of what I have been charged!!!!!!! Moreover, they have charged £10 on my card (on a different transaction) as a “verification step”, first time this happen to me.

Do not use them!

I’m a driver for bolt and I’ve left them within a month, they robbed me for a car wash and 2 promotions that I have achieved. They take like a week to reply each time, their employees clearly getting paid to do s*** all. Just use this app for its promotions and leave. Stick to uber!!

This company does not even deserve one star. They are thieves, their app shows you a certain amount but once you finish the ride, you are charged double the amount and this has not happened with me once but twice. Therefore it’s clear they are involved in unethical business practices. I have been waiting for an apology and my money back, but if they don’t I would contact fair trade. Please don’t use their services they will rob you of your money

The worst ever. Overcharges, no refunds, terrible drives unsafe cars. I have instructed them to close my account and have deleted the app. Uber is not perfect but compared to Taxify/Bolt it is a limousine service.

Finger weg! Bolt ist kein seriöses Unternehmen. Verrauchte Autos, die Fahrer sprechen schlecht Deutsch. Nicht für Dienstreisende! Stellen keine Rechnung. Verparechen eine Rechnung per Mail zu schicken und tuen das nicht. Nachdem ich den Chef Hakki Agabi mehrmals gebeten habe das zu machen, hat er mich einfach jetzt auf WhatsApp blockiert. Ich melde den Fall beim Finanzamt.