TeachMe.To Reviews 

1.008
TrustScore 4 uit 5

4,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My experience with the platform has been great so far! Everything on the site is running really smoothly. That being said, I have only received one student through the platform up to this point. I re... Toon meer

Beoordeeld met 1 van de 5 sterren

Dear God! What a JOKE!!! 😆 I added my profile, completed all but one step, and these incompetent people still can't help me complete my profile..... WHAT A COMPLETE WASTE OF MY TIME!!! UNBELIEVABLE!... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Signing up, adding my profile, building a profile, adding content, and submitting the profile was all straightforward and fairly easy to do. I got two clients right away and the admin support and remi... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently completed 5 golf lessons through TeachMe.to with a coach in Cincinnati and honestly couldn't be happier with the experience. The whole process was seamless from start to finish: finding a c... Toon meer

Bedrijfsgegevens

  1. Online marktplaats

Geschreven door het bedrijf

TeachMe.To is the easy way to learn how to play. Find and book local coaches for golf, tennis, pickleball, and more. Awesome lessons, guaranteed! Experiencing an issue or have a question? We want to make it right immediately! Before leaving a review, please email our priority support team directly at support@teachme.to. We respond quickly and would love the chance to resolve this for you today.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,2

Alle reviews

(1.008)

279 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

I don't mean this as an attack

I don't mean this as an attack. I've been a supporter of your platform and have referred several people to take lessons with you.

However, I've noticed some changes that have affected my perception. From my experience, it seems the platform has started to lose some of the quality and personal touch it was known for. I've also heard from a few coaches who haven't received payment, and some people have reported being charged without their consent, which is concerning.

I don't know the exact reason, but it feels like the company may have shifted to hiring advisors or staff with different priorities, possibly including people connected to competitors or overseas teams. Whether that's true or not, the overall experience doesn't feel the same.

During 2024–2025, I genuinely believed this was one of the best platforms. It was incredibly user-friendly, stood behind its staff, and it was difficult to find negative reviews because of how well it treated both coaches and users. I hope the company can return to those standards.

30 juni 2026
Review zonder uitnodiging
Logo TeachMe.To

Antwoord van TeachMe.To

Hi Elda. Thank you for taking the time to share this. We genuinely appreciate your past support, the referrals you’ve sent our way, and the respectful way you framed your feedback. Hearing from long-time advocates who have been with us since 2024–2025 is incredibly important, and we take your observations seriously.

I hear your disappointment that the platform feels like it has lost some of the personal touch you originally valued. As we continue to grow, scaling that personalized experience is a challenge we are actively working on, and your feedback is a strong reminder of why we must keep our community at the center of everything we do.

I also want to directly address the rumors you mentioned, as we want to be completely transparent with you:

- Coach Payments: Please rest assured that we do not withhold payments from our coaches. Every coach is compensated for the lessons they teach. In the rare event a payout is delayed, it is typically due to a banking error or an incomplete account setup, and our team works closely with the coach to resolve it as quickly as possible.

- Billing Concerns: We have strict, transparent billing policies. Instances where users feel they were charged without consent almost always stem from overlooked auto-renewals or misunderstood subscription terms. We do not process unauthorized charges, and if a genuine system error ever occurs, it is refunded immediately.

- Our Support Team: You mentioned a shift in staffing. Like many growing companies, we are proud to work with a dedicated, global support team to ensure we can assist our users and coaches across all hours and time zones. They are deeply committed to our platform's success and our community—they have no ties to competitors.

We want to get back to being the platform you proudly championed, and honest feedback like yours helps us course-correct. If you or the coaches you mentioned have specific details regarding missing payments or billing errors, please reach out to us directly at support@teachme.to. We would welcome the opportunity to investigate and resolve those specific cases. Thank you again for your honesty and for holding us to a high standard.

Beoordeeld met 5 van de 5 sterren

I've loved using teachme.to

I've loved using teachme.to, the platform and coaches are the best. They just make it easy and I've improved tremendously! Their support team is also super responsive and helped me find lessons for my son as well.

25 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I recently completed 5 golf lessons…

I recently completed 5 golf lessons through TeachMe.to with a coach in Cincinnati and honestly couldn't be happier with the experience. The whole process was seamless from start to finish: finding a coach, booking, and paying. My coach was really good at breaking things down in a way that actually clicked. And when I had a question for the support team, they were quick and super helpful. Already planning to book more lessons. Highly recommend!

29 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrible customer service

Horrible customer service, after me booking 4 sessions, I made sure I was done booking. So I thought, the system charged me 4 more times automatically, I contacted them for a refund but they wound not offer one. Then they gave me the 4 credits which I have but done need. The. When I went to use it and booked a session, the system charged me again for the session when I had 4 credits. I contacted them again for that one charge and refund, they said they can’t do anything about it. Crooks

26 juni 2026
Review zonder uitnodiging
Logo TeachMe.To

Antwoord van TeachMe.To

Hi Rango. We sincerely apologize for the confusion and frustration regarding your billing! We completely understand why the automatic renewal and the error with your credits felt so concerning. We actually tried reaching out to you yesterday to resolve this for you as quickly as possible. Please check your inbox, as we want to confirm that we already successfully resolved the issue and processed your full refund yesterday. If you need any further assistance or have questions about the refund timeline, please let us know!

Beoordeeld met 1 van de 5 sterren

NO REFUNDS on early Automatic Renewal of Lessons

I signed up for Pickleball Lessons. They were running a deal for 1 free trial lesson and then it would automatically bill for 4 weekly lessons. That's what I signed up for but I couldn't start my weekly lessons for a few weeks. It was a little confusing to select the coach, date, and location for the lesson, and the chat was delayed and didn't provide any sound notifications when I had a message even though I made sure that the sound notifications were turned on. Anyway, my coach was good and my lessons were fine after a few glitches in meeting up. My main grievance with the company is that it auto renewed me for 4 more lessons and charged my credit card before my 3rd lesson. When I saw the pending charge on my credit card, I immediately cancelled the lessons that I had not ordered and cancelled my subscription. I also reached out to customer support and asked for a refund of the $328 pending charge, but they refused. They said their policy was NO REFUNDS under any circumstances but that I had up to a year to use the $328 credit. They sent me a copy of the fine print in their terms and conditions and insisted that they would not issue my refund even though I cancelled within 24 hours of the auto-renewal. This is just not right. There is no reason for a policy that is so unfair. It cost them nothing to book the lesson 6 weeks into the future. They didn't pay the coach since the lesson was already cancelled way in advance. They can't enforce a policy that is so egregiously unfair and unclear to the customer (even if it is in the fine print that nobody actually reads). I do not recommend this company or their app and hope that they go out of business. I disputed the charge on my credit card, so I should get my money back, but I don't want other people to get scammed by them.

I tried 3 times to work with Hanna at customer support to get my refund and told her that I would post a negative review because your standard policy is not reasonable or fair. Each time she insisted that there was Nothing she could do to get me a refund.

23 juni 2026
Review zonder uitnodiging
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Antwoord van TeachMe.To

Hi Bonnie, thank you for sharing your feedback. We are glad to hear that your coach is great and that your lessons have been going well! We would, however, like to provide some clarity regarding your account and our policies.

Our records indicate that your first lesson was actually accepted by your coach within minutes of booking. From there, you successfully coordinated directly with your coach through the app, completing 3 lessons so far with 2 more currently confirmed on the schedule. While we are always happy to assist with app navigation or notification settings, we did not receive any outreach regarding technical or scheduling issues prior.

Regarding the billing, our promotional trials are tied to a recurring subscription, which is designed to auto-renew so you do not lose your spot with your coach. The terms of this billing cycle are agreed to at checkout. When you reached out today requesting a refund for the renewal, our team followed our standard policy, which is to convert the payment into lesson credits that you have up to a year to use.

Because you have initiated a chargeback with your bank, this matter will now be handled directly through your financial institution. If you would prefer to drop the dispute and work with us directly on a resolution, feel free to reach out to our support team. Thank you.

Beoordeeld met 2 van de 5 sterren

Hello,

Hello,

Could you please explain why my payments for both students were reversed? I previously contacted customer service and was told that everything was okay. Even if this was due to a chargeback, I have not received a clear explanation of what happened.

I was asked to confirm that the students took their lessons, which they did. I would like to know whether I will receive these funds back and what the timeline is for resolving this issue.

I believed my earnings were secure once they appeared in my Dots account, so I am concerned about the reversals and would appreciate clarification regarding the reason for the payment reversal and whether the funds will be reinstated.

Thank you for your help.

23 juni 2026
Review zonder uitnodiging
Logo TeachMe.To

Antwoord van TeachMe.To

Hi Bina,

We are writing to follow up regarding the recent reversals on your account. During a routine review, our system flagged several high-risk anomalies associated with your account and the recent lesson bookings.

Specifically, as we discussed, we identified significant inconsistencies regarding your profile identity and background check information, as well as high-risk fraud flags on the payments used to book the lessons. Furthermore, a formal chargeback dispute was filed by the cardholder for the payment in question, confirming it as an unauthorized transaction.

Because these transactions violated our security policies, the payments were reversed, and your account has been placed on hold pending a final review by our Trust & Safety team. At this time, no further funds will be released. We will notify you once our internal investigation has concluded.

Beoordeeld met 1 van de 5 sterren

I just realized that I was paying for a…

I just realized that I was paying for a subscription that I did not attend to sign up for. I have asked for a refund of the $900+ they charged me and they refuse to refund me. I used the services twice, first time was no subscription base. I will never use their services again. I do not Recommend this company.

23 juni 2026
Review zonder uitnodiging
Logo TeachMe.To

Antwoord van TeachMe.To

Hi Tony. We understand how frustrating it is to see unexpected charges, and we appreciate you sharing your experience. To clarify, the free lesson you booked was a promotional offer tied to our subscription plan. As outlined during the checkout process, if the plan is not canceled within the initial trial window, it automatically activates and begins renewing.

We always want our customers to be in full control, which is why you have 24/7 access to your payment history and the ability to pause or cancel your subscription at any time directly within the app.

While we cannot refund the past renewals for the time the account remained active, you have accumulated lesson credits for those payments! Those credits are entirely yours to use. We would love to help you get the full value out of them. Feel free to reach out to us and our team will gladly help you get those sessions booked.

Beoordeeld met 5 van de 5 sterren

Teach Me To app Brings the Coaches to You

Teach Me To app has been a great help connecting me with quality coaches. It’s easy to use and makes each week a fun journey learning the new sports that I’ve been wanting to get better at. I will be continuing to use this app for years to come, I’m sure! Thank you for your service Teach Me To!

1 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience

Company is easy to deal with. I was able to schedule and find a great instructor for tennis with no problem. The app is user-friendly, not complicated, even the support team are easy to reach and they respond timely. I do recommend to use this company if you are looking for great tennis lessons.

20 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The TeachMeTo app is a winner!

I really enjoy using the TeachMeTo app! I find it to be very intuitive and comprehensive platform that greatly improves my ability to get new students, provide coaching feedback, and quickly get compensated for my lessons. The support staff is also excellent and very responsive whenever there is an issue.

17 juni 2026
Review zonder uitnodiging

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