Very happy with my order. The products arrived safely, were genuine and matched the description online. Prices were competitive compared to other websites and delivery was quicker than expected. Custo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My order was carefully packaged and delivered quickly. Items very good value for money. All round excellent experience.
Bedrijf heeft geantwoord
Scam company. Please do not buy from them. Ordered 3 sets of French manicure nail varnish on 31/1/24. Did not receive a confirmation email, my order or any correspondence. Emailed the company numerous... Toon meer
Bedrijf heeft geantwoord
QUICK Delivery & PROMPT Response This was my first time buying anything with this company and i honestly can’t understand why they get such negative reviews.Items were sent in good time , perfectl... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Cosmeticawinkel
- Cosmetische producten leverancier
- Cosmetica en parfums leverancier
- Cosmeticabranche
- Parfumerie
- Verkoopautomaat voor huidverzorgingsproducten
Geschreven door het bedrijf
Tetra Cosmetics started with a vision: to redefine beauty by offering products that empower and inspire. Our journey is rooted in a belief that every individual is unique and beautiful in their own way. We curate our collection with utmost care, selecting products that reflect our commitment to quality and self-expression. From day one, our focus has been on more than just selling cosmetics. We aim to foster a community where beauty is a source of confidence and creativity. With Tetra Cosmetics, you’re not just purchasing products – you’re becoming a part of a movement that celebrates diversity, self-love, and the art of embracing your true self
Contactgegevens
59 Broomwood Road, BR5 2JJ, Orpington, Verenigd Koninkrijk
- +44 7507 969524
- support@tetracosmetics.co.uk
- tetracosmetics.co.uk
4,5
Uitstekend
40 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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QUICK Delivery & PROMPT Response
QUICK Delivery & PROMPT Response
This was my first time buying anything with this company and i honestly can’t understand why they get such negative reviews.Items were sent in good time , perfectly packaged and at a very reasonable price, I simply can’t fault the great service … I’ll be back :) Thank you so much 🙏🏻
6 oktober 2024
Antwoord van Tetra Cosmetics
Thank you so much for sharing your experience! We’re thrilled to hear that everything went smoothly and that you’re happy with the service and value. Your trust and kind words mean a lot to us, and we can’t wait to welcome you back! 🙏🏻😊
Quick delivery amazing smell last all…
Quick delivery amazing smell last all day will be buying again
20 september 2024
Antwoord van Tetra Cosmetics
Thank you for your wonderful feedback! We’re so glad you love the scent and the lasting quality. Quick delivery and happy customers are what we aim for—can’t wait to serve you again!
Prompt delivery and well packaged
Prompt delivery and well packaged. Competitive prices and wide choice of items.
30 september 2024
Antwoord van Tetra Cosmetics
Thank you for your kind words! We’re delighted to hear you were happy with the prompt delivery, packaging, and our range of products at competitive prices. We look forward to serving you again!
I am impressed with tetra cosmetics…
I am impressed with tetra cosmetics customer service and professionalism..i have really enjoyed doing business with them and continue to do so in the future.. I am honestly very satisfied and happy especially with Mrs Smit Patel who is very helpful, reliable, understanding and assisted me throughout my purchase.. Thank you..
1 oktober 2024
Review zonder uitnodiging
Antwoord van Tetra Cosmetics
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with our team, especially Mrs. Smit Patel. Your kind words mean a lot to us, and we look forward to continuing to serve you with the same care and professionalism in the future!
First time using this company direct
First time using this company direct. Would definitely recommend to all family and friends.
12 september 2024
Antwoord van Tetra Cosmetics
“Thank you for your kind words! We’re delighted to hear that your first experience with us was a positive one. Your recommendation means a lot, and we look forward to serving you and your loved ones again!
Thank you for your excellent service…
Thank you for your excellent service and a lovely product ‘ perfect gift for Christmas X
27 augustus 2024
Review zonder uitnodiging
Antwoord van Tetra Cosmetics
Thank you so much for your kind feedback! We’re thrilled to hear you’re happy with our service and that the product made a perfect Christmas gift. Wishing you a wonderful festive season!
Antwoord van Tetra Cosmetics
Thank you for your feedback! We’re glad you were happy with our prices and fast delivery. We look forward to serving you again!
Scam company
Scam company. Please do not buy from them. Ordered 3 sets of French manicure nail varnish on 31/1/24. Did not receive a confirmation email, my order or any correspondence. Emailed the company numerous times. No reply. Tried ringing, no answer. Requested a refund. Nothing.😡
31 januari 2024
Antwoord van Tetra Cosmetics
We’re very sorry to hear about your experience and sincerely apologize for the inconvenience caused. This is not the standard of service we aim to provide. Please contact us directly at support@tetracosmetics.co.uk so we can resolve this matter promptly.
Scam company
Scam company. Been reported as such. Bank has been approached for a refund for goods not received.
To smit at customer services and anyone else associated with this company - get a real job and stop ripping off people.
2 weeks I was told to wait then ignored now on week 3. Pathetic for a tube of mascara. Claimed to have emailed Royal Mail but when I asked for evidence of postage he couldn't provide any. Now I am being ignored. Thankful Banks can just take my money back from fraudulent people like this.
19 februari 2024
Review zonder uitnodiging
Unable to fulfill my order
Unfortunately, Tetra were only able to supply two of the three mascaras I ordered (although I received a refund promptly). In addition, the delivery time was slow.
30 januari 2024
My order #7807 from 31.01.24 I never…
My order #7807 from 31.01.24 I never received can you check please and send it to me
31 januari 2024
Excellent service
29 januari 2024
Great service
Great service, prompt delivery, would definitely recommend and use again!
31 december 2023
Review zonder uitnodiging
NOT IN STOCK BUT SHOWING AS IN STOCK ON WEBSITE.
Did not supply ordered item even though it was showing in stock on the website.
Listing showed the limited edition deluxe bottle in a tin can but even though this was pictured and described as such they said they did not have it in stock.
I then placed an order when 6 bottles of the standard version were shown as in stock and got a message saying "we already told you we did not have this" and a refund.I checked the website again,Sunday 3rd December at 11:17, and once again it showed as being in stock with 5 left in stock and also that 13 had been sold in the last 4 hours.Strange that when I was told via E :mail that it was out of stock !!.
Not worth the bother of dealing with Tetra when the website cannot be trusted to show actual items or whether they are in stock or not.
29 november 2023
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