Highly recommend ordering through the retailer. Really liked the clothing that I had ordered at first, so I ordered more. However after some issues and some communication with customer service I... Toon meer
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Mannn, let me tell yall. Byfar the best T and long sleeve in the game and its only for $5. Thats a playa price! Look, buy some for yourself, your fam, your friends, your neighbors, shit, stack up for... Toon meer
Contacted support. They responded very quickly. My issue was taken care of right away. Shipping was fast and efficient. I got my shirts and I’m very happy with the purchase.
At best this company is very incompetent and at worst they are a scam. Had an order get shipped out well past their promised delivery window and then never arrive. Since they used some budget sh... Toon meer
Bedrijf heeft geantwoord
3,9
Goed
142 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 77% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van The Retailer
Thanks for the feedback — you're right that our delivery cost too much. We've since restructured our shipping rates to be much more reasonable. Sorry it was a sticking point for your order. — The Retailer team
Got the wrong size for one of my order.
25 oktober 2024
Antwoord van The Retailer
Van, sending the wrong size is on us and we're sorry. If this was never put right for you, email support@theretailer.com.au with your order number and we'll replace it or refund you. — The Retailer team
Great website only downfall iggs the…
Great website only downfall is the shipping time
11 november 2024
Review zonder uitnodiging
Antwoord van The Retailer
Thanks, Pamatangi — glad the site and range deliver, and faster shipping is exactly what we're working on. Appreciate you! — The Retailer team
I just sneezed with a mouthful of milk
Everything is legit but takes AAAAGES to to process.
They might sell stuff they don't even have in their inventory, but they let you know and offer a refund/replacement.
Otherwise, very cool scheme, cheapest legit stuff I can find definitely worth the 30 a month. Would be 5 stars if I won a raffle.
26 oktober 2024
Antwoord van The Retailer
Ha, love the title! Everything legit and the cheapest you can find is exactly the goal — and you're right that processing can run long, we're on it. Fingers crossed for that raffle win! — The Retailer team
Paid membership: 30 Day shipping in Australia
Great online marketing, membership great, range is great!
But the time it takes for you to get your order is ridiculous. Why does it take so long? I was advised by the customer service, 20 days before it's dispatched and 10 days shipping?
This is th service for a paid member? Wow. If you fix the shipping part of this site. You would be unbeatable. But till then, you are sooo wrong for playing people.
I've been advised 2 more weeks till I receive my Jordan's that were supposedly in stock..... In Europe somewhere. Fingers crossed.
And this raffle thing, is it even real? My gut says no. So, unless you post people winning then I'm sooo doubtful of this business
Will happily change my review if the above turns out to be true.
26 oktober 2024
Review zonder uitnodiging
Antwoord van The Retailer
Hi John,
You placed your order 7 days ago (5 business days) and it is already in transit to us, and will be dispatched within the next 7 business days, then we estimate it’ll take another 3-5 days to you max, the items are coming from
Thank you for your feedback. We understand the frustration with wait times, and we apologize for any inconvenience. As stated on our product pages, some items require up to 20 business days for processing, especially when sourced from our partners overseas, such as in Japan. This timeframe ensures we can manage any potential delays, which are rare but can happen.
We pride ourselves on transparency and legitimacy. Our raffles are fair, and we frequently showcase customer highlights, Trustpilot reviews, and winner photos on our website and Instagram. We even conduct and post live video draws on Instagram to maintain full transparency.
We’re committed to getting your order to you as quickly as possible. In the future, please feel free to reach out with any questions about processing times—we’re always here to help! Thanks, Team Correction
Great service
Ordered from them a dozen or so times and so far it’s been an amazing experience, the products are all authentic and their customer service has been amazing. The only thing I believe they should work on improving should be their delivery wait time sometimes the orders can be delayed for an extended period.
25 september 2024
Antwoord van The Retailer
Thank you, Sam — a dozen-plus orders all authentic with great service is exactly what we're going for. You're right on delivery time, and we're working to cut it. Appreciate you! — The Retailer team
I.was a bit concerned when I had no…
I.was a bit concerned when I had no delivery details initially
25 september 2024
Antwoord van The Retailer
Thank you for your review! We understand your concern about not receiving delivery details initially, and we apologize for any anxiety that may have caused. Our processing times are typically 1-20 business days, and we appreciate your patience. Your feedback is valuable as we strive to improve our communication.
Jordan 1 Mocha Sneakers
I have not received the product that I purchased and no communication from Retail Correction at this stage to inform me why delivery has been delayed.
Update 10/10/24: They have responded to email and advised delivery status will be updated next week.
Update 18/10.24: Sneakers have now been delivered. I recommend Retail Correction but you just need to be patient.
25 september 2024
Antwoord van The Retailer
Thank you for your feedback. We acknowledge the delay in receiving your order and understand the frustration it can cause. Your order is within our 1-20 business days processing time, and we appreciate your patience as we work through it. We’re glad our team has reached out to provide an update on your delivery status. If you have any further questions, feel free to contact us.
this company is a joke
this company is a joke, i received some fake yeezy x gap merch from them and they are refusing to refund me i will not be buying from this company ever again due to long shipping delays, fake items and them begging customers to give them good reviews in exchange for "store credit"
1 oktober 2024
Review zonder uitnodiging
Antwoord van The Retailer
Hi, we prioritize customer inquiries just as much as we do authenticity. In the past few months, we’ve sold over 1,500 AUTHENTIC Yeezy Gap items, making it impossible that you received fakes.
After reviewing our records, we couldn’t find any orders or emails associated with your name, which raises concerns that this may be a false review intended to harm our business.
If you have a legitimate issue, please contact our team directly, and we’ll be glad to assist you. However, we assure you that there’s no chance you received counterfeit products from us.
Product was really good and authentic/shipping Delays
Product was really good and authentic, I purchased several items which was all of great quality. However shipping times were ridiculous and was waiting for over six weeks for some of the items, customer service also slow and average communication.
24 september 2024
Antwoord van The Retailer
Thank you for your feedback! We're glad to hear you enjoyed the quality and authenticity of our products. We apologize for the shipping delays and any communication issues you faced; your insights are important to us, and we're committed to improving in these areas. We appreciate your support and look forward to serving you better in the future!
100% Worth it
Retail Correction drops a lot of limited sneakers way under retail, and you can save hundreds buying here instead of overpriced sneaker stores. 100% worth the membership
1 september 2024
Review zonder uitnodiging
Antwoord van The Retailer
Hi Nehan,
Thank you for the fantastic review! We’re thrilled to hear you’re finding great deals on limited sneakers and enjoying the savings through your membership. It’s our aim to offer unbeatable value and access to top-notch sneakers, so it’s great to know we’re delivering on that promise.
If you have any questions or need assistance, don’t hesitate to reach out. We’re here to help you make the most of your membership!
Thanks again for your support!
website is good
website is good, but waited over a month and still waiting to be delivered
26 augustus 2024
Antwoord van The Retailer
Hi Tiani,
Thank you for your feedback. I’m sorry to hear about the delay you’ve experienced. We strive to be as transparent as possible with our processing times and delivery estimates. During the purchase process, we mention that processing can take up to 20 business days. Once your order is processed, delivery can take an additional 10 business days.
I understand that waiting over a month can be frustrating, and I appreciate your patience. If you have any specific questions about your order’s status or need further assistance, please don’t hesitate to reach out to our customer service team. We’re here to help and want to ensure you have a positive experience with us.
The Retail Correction (TRC) is hands…
The Retail Correction (TRC) is hands down the ultimate destination for snagging all the latest hyped items. Being a lifelong sneaker enthusiast, TRC's retail prices have been a game-changer, simplifying my shopping and significantly cutting down my expenses. With minimal shipping costs, TRC ensures I can grab any sneaker I fancy without breaking the bank. Compared to conventional sneaker outlets, TRC easily saves me thousands annually.
21 juli 2024
Review zonder uitnodiging
Antwoord van The Retailer
Hey Riyad!
Thanks a ton for the awesome review! We're stoked that you've found The Retail Correction to be your go-to spot for sneakers. Offering the latest kicks at great prices and low shipping costs is what we're all about. It's awesome to hear we're helping you save big compared to other places. Your satisfaction means a lot to us, and we can't wait to hook you up with more awesome finds! 🔥
Great pricing!
Bought a few pairs now for myself and the family! Super easy and sweet deals on absolute heat! Definitely coming back for more!
16 juli 2024
Review zonder uitnodiging
Antwoord van The Retailer
Hi Cailyn!
Thank you for your enthusiastic feedback! We're happy that you found our shopping experience easy and enjoyed the sweet deals on some fantastic sneakers. It's great to hear that you've already found pairs for yourself and your family. We look forward to welcoming you back for more exciting finds in the future!
The retail correction is great
The retail correction is great, I love knowing I can buy genuine items for the right price and they are always reliable. I've bought off them many times now and the items are always shipped out on time. Would highly recommend.
16 juli 2024
Review zonder uitnodiging
Antwoord van The Retailer
Hey Jake!
Thank you so much for your kind words! We're delighted to hear that you've had such positive experiences with us. Providing genuine items at fair prices and ensuring reliability in our service are priorities we take seriously. It's fantastic to know that you've been a repeat customer and that your orders have consistently been shipped promptly. Your recommendation means a lot to us! 🙂
Overall really nice
Overall really nice. I'm enjoying just paying retail for shoes. Shoes are all legit. Went to sneaker stores with the pairs I got and they sayed all legit. Had to do it to get peace in my mind 😄
Only thing that's a bit enjoying and that's why I only give ya boys 4 stars is that it takes pretty long for the shoes to get shipped out. Gonna be around 3 weeks until you will get the order. But hey. Better then paying resell 😄🙌
11 juli 2024
Review zonder uitnodiging
Antwoord van The Retailer
Hey Justus!
Thank you for your thoughtful review! We're glad to hear that you're enjoying paying retail prices for genuine shoes. Providing peace of mind is important to us, and we appreciate your trust in our products.
Regarding shipping times, we understand your feedback and apologize for any inconvenience caused by the longer wait. We're constantly working to improve our processes to ensure faster delivery times while maintaining fair pricing.
We're grateful for your four-star rating and your support. We look forward to serving you again and continuing to provide you with great sneakers at retail prices.
Will not find better Prices
Absolutely fantastic ordered multiple pairs off there at the lowest prices I could find on the market. Definitely recommend to anyone who loves sneakers
6 juli 2024
Review zonder uitnodiging
Antwoord van The Retailer
Hey Zade!
Thank you for your review! We're thrilled to hear that you had such a positive experience shopping with us and that you found our prices to be the lowest on the market. Recommendations like yours mean a lot to us!
Limited and under retail shoes
The retail correction not only sells limited shoes at the retail price but also gives me the chance go purchase limited sneakers under the retail price all being shipped to me within a reasonable timeframe
29 juni 2024
Review zonder uitnodiging
Antwoord van The Retailer
Hi Dylan!
Thank you for your review! We're thrilled to hear that you've had such a positive experience with us. Providing both limited sneakers at retail prices and opportunities to purchase them below retail, all with prompt shipping, is a top priority for us. We appreciate your support!
If your looking for shoes you have…
If your looking for shoes you have found the perfect place, the retail correction has helped me get all the shoes I want for there retail price
7 juli 2024
Review zonder uitnodiging
Antwoord van The Retailer
Hey Finn,
Thank you for your feedback! We're delighted to hear that your experience with us has been positive and that you found the shoes you wanted at retail prices.
The best place to find cheap sneakers
The best place to find cheap sneakers, the process of ordering is made easy and once it’s shipped the pairs arrive quickly.
1 juli 2024
Review zonder uitnodiging
Antwoord van The Retailer
Hey Firekicks NZ!
Thank you for the review! We're thrilled to hear that you consider us the best place to find affordable sneakers. We strive to make the ordering process easy, and we're delighted that your pairs arrive quickly. Your feedback is greatly appreciated!
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