LV home insurance renewal dropped through letter box and was gobsmacked at what they were asking for, never claimed and not in rough area. Tried a quote from the AA for exactly the same home and cont... Toon meer
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Lees wat reviewers zeggen
All done online - the process was simple and the site was logical and straightforward. Whilst there were cheaper prices online, once you studied the terms it was obvious that the cover offered by the... Toon meer
Impressed with how easy and straightforward it was to arrange my new car insurance using the AA’s online app. The process was quick, clear and hassle-free. I’m also pleased with the depth of cover pro... Toon meer
I prefer to deal with an insurer that is well known to me but of course I have to consider the cost also. I used a price comparison site to discover that the AA offered a choice of silver, gold or pla... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contactgegevens
Verenigd Koninkrijk
- theaa.com/insurance
4,6
Uitstekend
47K reviews
Vraagt klanten om een review
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great employee
Great employee
I rang as I couldn't complete on line due to swapping a personal number plate
Was sorted easily
Thank you
2 september 2026
Best quote for home Insurance
Best quote for home Insurance, easy access to website ,smooth no fuss online purchase of policy and exceptionally easy access to online account. So far so good.
2 september 2026
Price & Quality
Competitive pricing offering all the basics anyone would look for, not as competitive in the monthly payments percentage taken. Was easy enough to go through the quote but a bit confusing when asked to purchase a hired car for example when I have a courtesy car included. Once the first payment was activated there was no information on whether this was successful or not. Tried calling but must have been a public holiday and the office was closed.
Luckily, I did receive an email the following day confirming accepted. Not the best experience.
2 september 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
To register my account i have to…
To register my account i have to receive a verification email and have 1 minute to receive it. I am not receiving it for at least 4-5 minutes where it has already timed out. I can register.
2 september 2026
Antwoord van The AA Insurance
Hi Graham, we're sorry to hear this. Please click and chat to the team online here so we can help get this sorted. https://www.theaa.com/help-support/contact-us-home-insurance
It was strate forward and easy
It was strate forward and easy to complete all the paper work and took no time at all would definitely recommend AA
2 september 2026
A good experience
I found the right policy and completed the transaction very quickly.
2 september 2026
The AA offered me the cheapest quote…
The AA offered me the cheapest quote and purchasing was easy
2 september 2026
Pretty straight forward n saved me…
Pretty straight forward n saved me money with a cheaper quote thanks
31 augustus 2026
Antwoord van The AA Insurance
We're so happy to hear that you found our process straightforward and that we were able to help you save money with a great quote!
Competitive price and easy to arrange.
1 september 2026
Excellent quote
Very competitive quote and very happy with the easy lay out of policy details.Most other companies did not want to cover personal items but AA did,well done.
26 augustus 2026
The website was very user friendly and…
The website was very user friendly and the AA car insurance was very competitive
1 september 2026
Antwoord van The AA Insurance
We're so pleased to hear you found our website user-friendly and our car insurance competitive. Thank you for your kind words and for choosing us!
Quick and easy quote and good price
1 september 2026
Very difficult to talk to a real person
1 september 2026
Antwoord van The AA Insurance
We appreciate you sharing your experience. We understand your frustration and we hope you're okay.
Excellent cover and value for home…
Excellent cover and value for home insurance. Hopefully I won’t need to claim but everything seems to be including and more.
1 september 2026
it was so easy to sort our home…
it was so easy to sort our home insurance well done 10 out of 10
1 september 2026
Experience setting up car insurance…
Experience setting up car insurance easy to understand and I feel good value.
31 augustus 2026
Buyer beware!!
Buyer beware!!
I "thought" that I was insured with The AA. This was clearly not the case!
I then learned that I was actually insured with Covea. The AA are simply a broker Im told.
After my wife reversed in to car I contacted the AA and was told that I would need to contact Covea.
Apart from being annoyed with the AA, the experience continued to go down hill!
I have been waiting three weeks and have not seen any progress. I have called weekly for an update, submitted two sets of photos and I have been told that they will only be paying for 79% of the clain as my named drver had an undeclared SP30, not known to me and a genuine mistake!
I get the feeling that this company are delaying as much as possible and will continue to reduce the level of payout.
Never again!
1 september 2026
Review zonder uitnodiging
Antwoord van The AA Insurance
We are truly sorry to hear about the frustrating experience you've had with your insurance claim. It sounds like a very difficult situation, and we understand your annoyance and disappointment with the process and the delays you've encountered. We appreciate you bringing these concerns to our attention.
Easy to update old details so that i…
Easy to update old details so that i could get an up to date quote. Reasonable price
29 augustus 2026
Antwoord van The AA Insurance
We're so pleased to hear that you found our website easy to navigate and that our quote was competitive! Thank you for your kind words.
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