Sausage casings have changed from natural casings into beef collagen.the sausages are much more uniform than previously but unfortunately the skins are tough and not nicely chewable as before.Shame as... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Fantastic lamb cutlets tender and full of flavour The steaks sausages and the black and white puddings superb When you pick your delivery day the produce arrives on time in perfect condition due t... Toon meer
Let me start off by saying that I am a big supporter of ‘The Black Farmer’ and regularly purchase produce from them. I recently ordered a number of items, one being seeded grapes but upon receiving th... Toon meer
Bought them while on offer to try them out. They had very little fat in them and cooked really well probably due to the very high pork content. The texture was nice and firm and the taste which I expe... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Black Farmer is the much-loved brand from British-Jamaican personality Wilfred Emmanuel-Jones – AKA, ‘The Black Farmer’ – and serves up aspirational food and drink at accessible prices. From Caribbean specialties to the best of British and barbecue favourites, the online store offers a wealth of exciting flavours across the board, as well as hampers, gifts, lifestyle and home. It’s an emporium of goodies to shop and savour! Better still, everything is sourced from producers Wilfred knows and trusts, so you’re assured of quality for ‘a life less ordinary’. Visit the online store to order now at theblackfarmer.com
Contactgegevens
The Black Farmer, St Giles on the Heath, PL15 9SL, Devon, Verenigd Koninkrijk
- 020 3105 4711
- customer.service@theblackfarmer.com
- theblackfarmer.com
3,3
Gemiddeld
1K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van The Black Farmer
Thank you for taking the time to leave us a review! We're so pleased to hear you were satisfied with the quality of our products and our speedy delivery service. Your support is greatly appreciated, and we look forward to serving you again soon.
Very Happy - Thanks
Good selection of products at reasonable prices. Very impressive and safe packaging and reasonably fast delivery. Very happy - Thanks
17 januari 2024
Antwoord van The Black Farmer
It's wonderful to hear you're very happy with your purchase, from our selection of products to our pricing, packaging, and delivery. Your feedback is invaluable to us, and we're thrilled to have met your expectations. Thank you for choosing us, and we can't wait to serve you again!
Bad quality with high price
Its much more expensive then a normal bucher and the quality is not as good how have to be for this price. The trotters was to hairy the ears dirty and the tail was so tiny.
Also the liver is just pices not sliceis.
9 januari 2024
Consistent and fantastic quality
Great products which are of consistent fantastic quality. I love your jerk sausages but please bring back the pork, tomato and basil ones!
16 januari 2024
Antwoord van The Black Farmer
Thank you for your fantastic review! We're thrilled you love our products, especially the jerk sausages. Your request for the pork, tomato, and basil sausages has been noted, and we appreciate your feedback as we continually work to bring back favourites and introduce new delights. Stay tuned, and thanks again for your support!
Hallo
Hallo,
Delivered was ok, box was very wet like unfrozen
Banans: severy i had to put bin
Watermeloon was demage, put bin too.
Could give really foto what you can delivery not fake., please
Thanks
15 januari 2024
Easy ordering online and goods…
Easy ordering online and goods delivered quickly in well temperature controlled packaging. I’ve purchased Black Farmer product for 15 years and find their range meets the approval of my whole family. When local supermarkets discontinued to stock this brand BF online ordering enabled us to continue enjoying their product.
13 januari 2024
Antwoord van The Black Farmer
We're incredibly grateful for your loyalty over the past 15 years and are delighted to hear about your positive experience with our online ordering and delivery. It's wonderful to know that our range continues to meet your family's approval. We're here to ensure you can always enjoy your favourite products, even when local supermarkets can't stock them. Thank you for your continued support and for being a part of our journey.
Great
Meat tastes a lot better compared to supermarket. Items are reasonably priced.
One satisfied customer here and will order soon.
13 januari 2024
Antwoord van The Black Farmer
Thank you for your great review! We're thrilled to hear you've noticed a difference in taste with our meat compared to supermarket offerings. It's fantastic to know you find our items reasonably priced too. Your satisfaction is our top priority, and we're looking forward to your next order. Thank you for choosing us!
Outstanding five star service!
The service from The Black farmer was nothing more than outstanding five star!
From Delivery to the wonderful sumptuous fresh produce.
I would definitely recommend and will be delighted to order again.
I personally enjoyed the wild Rose Bath salts. Whilst the wild boar and chorizo burgers were stupendous!
6 januari 2024
Antwoord van The Black Farmer
Wow, thank you for such a glowing review! We're over the moon to hear about your outstanding experience with our service, from delivery to the quality of our fresh produce. Your recommendation means a lot to us, and we're thrilled you enjoyed the wild Rose Bath salts and found the wild boar and chorizo burgers stupendous. We can't wait to serve you again. Thank you for your support and for spreading the word!
The food offerings are always looking…
The food offerings are always looking delicious. I’ve sent pies & sausages to my brother in Devon. It works out well, I live in US. He’s enjoyed the meals so far
7 januari 2024
Antwoord van The Black Farmer
Thank you for your kind words! We're delighted to hear that our food offerings have been a hit, especially with your brother in Devon. It's wonderful to know that we can help bridge the distance between you and your loved ones with our pies and sausages. We appreciate your support and look forward to continuing to provide enjoyable meals for both you and your brother. Thank you for choosing us!
I really like the black farmer…
I really like the black farmer sausages, but the packaging is spoiling the product, it’s in 2 sections and the middle 2 are squashed and out of shape, having arthritis in my hands it’s impossible to to manipulate them back into shape, making it hard to cook evenly, I did contact their customer services about this issue, and wasn’t really satisfied with their response so a bit of a waste of money,
so I tried the Jolly hog sausages which are in 3 sections and not deformed in shape, and actually I now prefer them as easy to cook evenly and I don’t waste my money having 2 deformed sausages
8 januari 2024
Review zonder uitnodiging
Antwoord van The Black Farmer
Thank you for taking the time to leave feedback for us. I shared your previous email with our team to look into modifying the packaging and I'd be happy to share any development in the future with you :)
Black Farmer online: I'm always certain of good customer service. I'm happy with overall customer service…
I'm happy with the overall customer service provided. I'd definitely recommend to friends and family. Also, I'm looking forward to visiting the new flagship, Black Farmer shop that was recently opened in Brixton this year/2024.
28 december 2023
Antwoord van The Black Farmer
Thank you for sharing your positive experience with our customer service! We're so pleased to hear you're happy with the service you've received and grateful for your willingness to recommend us to friends and family. Your support is truly appreciated. Also, we're excited for you to visit our new flagship shop in Brixton. We believe it's a great addition and can't wait to welcome you there. Thank you for being a valued customer!
Excellence in a packet😁
The ready meal was just that! It was a real west indian mutton curry, and I enjoyed it very much. Well done Sir, your shop is a credit to you, your food a credit to the heritage we both share.
16 januari 2024
Review zonder uitnodiging
Antwoord van The Black Farmer
Your feedback has made our day, thank you! We're thrilled to know the Mutton Ready Meal exceeded your expectations and hope you continue to enjoy! :)
The food is excellent
The food is excellent, well presented and my order arrived on time.The taste ,so good and well packed.
29 december 2023
Antwoord van The Black Farmer
We are delighted you have had a positive experience. Your feedback means so much to us.
Great Products. Superior quality
The order was packaged beautifully and the products were delicious.
29 december 2023
Antwoord van The Black Farmer
We are so grateful for your review. Thank you for taking the time to share :-)
Top Marks For The Black Farmer
Top marks to The Black Farmer!
I was kept informed about my delivery date which meant I could ensure that someone was at home to receive the package. On opening the box, everything what packaged beautifully, my sausages felt as if I had just taken them out of my fridge, all in line with the Food Standard Agency. There was also a card with a message from Wilfred. It's a must that I visit the shop in Brixton after missing the grand opening, I'm hoping to visit next month. Great job!
28 december 2023
Antwoord van The Black Farmer
Your feedback made our day! We're so happy to hear that your delivery experience was a success. Your sausages feeling as fresh as if just taken from the fridge is music to our ears! 🌟 We'd love to have you at our Brixton shop, looking forward to your visit next month – We hope you have the best time!
Antwoord van The Black Farmer
Thank you for your kind feedback, it's great to know you've been enjoying The Black Farmer products! :)
Excellent service
18 december 2023
Antwoord van The Black Farmer
Thank you for your kind feedback, we look forward to serving you again soon :)
I would have given 5 but I was…
I would have given 5 but I was disappointed with the quail and the nails on the chicken feet. However, I was sent a refund which if the truth be known I felt bad about. I was also told to ask for the nails of the chicken feet to be removed on future purchase.
I do appreciate your professionalism and great customer service. It’s also nice to see you have taken notes from my suggestions and have asked to pass on any other I might see fit. I will certainly try the chicken sausages, they look delicious.
Thank you
Marlene Williams
25 december 2023
Antwoord van The Black Farmer
We appreciate your honest feedback and will take your suggestions on board regarding the chicken feet. It was lovely speaking with you and we hope to serve you better in the future :)
Amazing quality food!
17 december 2023
Antwoord van The Black Farmer
Thank you for your review, we're thrilled to hear you've been enjoying our products :)
You faile to deliver the order which…
You failed to deliver the order for a haggis’s which affected our dinner party plan!
23 december 2023
Antwoord van The Black Farmer
Hi David, we are incredibly sorry for the inconvenience caused by our transport issue over the Christmas week. Our team have been in touch to provide help with this and we hope we have the opportunity to serve you better in the future :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.