They are a Fraud! And actually told my brother that because me and him , THERE CUSTOMER SERVICE TOLD MY BROTHER THAT BECAUSE ME AND HIM SHARE THE SAME IP OR MAILING ADDRESS! ONLY ONE ACCOUNT PER HOUSE... Toon meer
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Lees wat reviewers zeggen
great place to play and have fun. they have a nice selection of providers (they should remove the names of the ones that have no games available anymore). redemptions are just like most casinos, but o... Toon meer
The gaming platform is decent but the redeemation time is awful. It's funny how you don't have to go through all the red tape in order to play. Monies are taken instantly. Redeemation is totally diffe... Toon meer
Bedrijf heeft geantwoord
I like a few of their games I cannot find elsewhere. the customer service awesome, and I am sure they get a lot of crap from people. if youre kind with yor concerns they will be super helpful and make... Toon meer
Bedrijf heeft geantwoord
3,0
Gemiddeld
186 reviews
Heeft 77% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Doesn't wanna pay winnings..
I redeemed my redemption of 200.00 on the 16th, here is the 30th of the month and my 200.00 is still pending, nor sure if they sitting there counting money before sending or what they doing, but this is nonsense and bs, they said 10 buisness days sure i gave them 10 buisness days and still nothing, all the other casino sites have no issues paying, chumba casino a day or 2, fortune coins next day zula casino next day, all the others next day or with in 3 days, not sure why this piece of crap casino has to take alnost 3 weeks just for 1 single 200.00 redemption, i recommend not putting no money on this site, because if you get a redemption you may never see it!
16 juli 2025
Review zonder uitnodiging
Antwoord van Theboss.us
Thank you for sharing your concerns. We understand the frustration with delays, especially when expectations are based on past experiences with other platforms.
Please note that while we aim to process redemptions faster, additional verification, account activity review, or volume at the time may impact the timeline. This is part of our standard compliance and fraud-prevention process.
If your redemption is still pending beyond the stated timeframe, we encourage you to contact support@theboss.casino with your details so our team can review and prioritize your case accordingly.
Variety of games, bet amounts and coin packages
Good promos when they do pop up. Lots of different games. Daily bonus wheel was better when I first signed up, but it's still better than some other sites. Site is easy to navigate and is user friendly.
13 juli 2025
Review zonder uitnodiging
Antwoord van Theboss.us
Thank you for your feedback. We’re glad to hear you find it enjoyable and easy to use.
For any future concerns, please contact support@theboss.casino.
Great customer service and rewards!!
The customer service is fast and reliable and rewards are great
26 juli 2025
Review zonder uitnodiging
Antwoord van Theboss.us
Thanks for the great feedback! We're glad you're enjoying the experience..
If you ever need anything, feel free to reach out to us at support@theboss.casino
Great place to play and win without…
Great place to play and win without hassles
24 juli 2025
Review zonder uitnodiging
I like the site but very slow payout …
I like the site and I like that you can contact them right away. Games are fun redemption process as of right now isn’t quick at all like most sites. Other sites you get your money within 24 hours. I’m on day three and still haven’t even had mine looked at it’s still been pending status, so that’s very disappointing. Overall give a side of three.
20 juli 2025
Review zonder uitnodiging
Antwoord van Theboss.us
Thanks for your feedback, we're glad to hear you're enjoying the site and our support accessibility.
All redemptions go through a standard verification and review process, which can take a bit longer depending on account activity, volume of requests, or additional checks required to maintain compliance and player safety, some may take longer depending on these factors.
If you'd like us to check on the specific status, feel free to reach out to support@theboss.casino with your details and our team will assist promptly.
I liked the daily bonus being 1$ more…
I liked the daily bonus being 1$ more playtime. I got into a problem being my own fault and they provided positive ways to resolve it. Basically they made me feel like there casino work was about me in general.
23 juli 2025
Review zonder uitnodiging
Antwoord van Theboss.us
Thanks for the kind words we really appreciate it! Our goal is always to put players first and make sure you feel taken care of every step of the way.
If you ever need anything, just reach out to us at support@theboss.casino
theboss.casino is a scam website
theboss.casino is a scam website. They purposely cause issues on their site such as this week they added "your location is blocked" when it clearly is not. They then blame your browser and say it's your issue and to try and use Edge. If you try to login with any browser it causes the same issue. It's not your browser it's their website and them being a shady untrustworthy casino. There is a reason this site has them listed as 3/5 stars.
Do not deposit money into this site as it's a scam casino. There is zero reason to have trust in this site.
UPDATE: Since the site replied to my review let me add that every 1 star review here on thebosscasino states that they also do not pay users when you reach cashout on their site and also ban users accounts for the sole reason of being a fraudulent casino. I'll be reporting this site to pragmatic play to have their slots pulled from this site. There is no real good reason at all to put any trust into this casino site. The reviews here say it all and their reply also makes them look pathetic.
21 juli 2025
Review zonder uitnodiging
Antwoord van Theboss.us
Thanks for sharing your feedback. We understand how frustrating technical access issues can be, and we want to clarify a few important points.
The ""location blocked"" message is triggered by our system’s geolocation checks, which are in place to comply with regulatory and jurisdictional requirements. These checks rely on a combination of IP data, browser settings, and security protocols. Occasionally, certain browsers, VPNs, or privacy extensions can interfere with this process, which is why we may suggest trying an alternative browser as part of standard troubleshooting.
Our systems are designed to protect user accounts, ensure compliance, and maintain fair gameplay standards across all regions. If you are encountering ongoing issues, we encourage you to reach out directly to support@theboss.casino with your details so we can review and resolve the matter properly.
Quick Response From Customer Service
I had a really good experience with the customer service for this casino after being locked out of my account. They were quick to respond, friendly and very helpful in resolving the issue I was facing. I haven't won anything yet but based on this experience, I'm anticipating a quick and streamlined redemption when I do.
20 juli 2025
Review zonder uitnodiging
Antwoord van Theboss.us
Thanks for the great feedback! We're glad our support team was able
to help you quickly and get you back in the game.
If you ever need anything, don’t hesitate to reach out at support@theboss.casino.
Most definitely a Great platform
Most definitely a Great platform
Customer service is excellent I deposited and won immediately I encourage everyone to try this casino out asap
18 juli 2025
Review zonder uitnodiging
Antwoord van Theboss.us
Thank you for the feedback! We’re thrilled you enjoyed the platform and had a great experience with our support team.
If you ever need help, feel free to contact us at support@theboss.casino.
I login to this site daily and do the…
I login to this site daily and do the boss spin and never have I won any SC i.would love to play this site but won't put in money if I can't even test it.
20 juli 2025
Review zonder uitnodiging
Antwoord van Theboss.us
We understand your concern. The Boss Spin rewards are not guaranteed on every spin. We recommend exploring our free play options first to get a feel for the games. No purchase is necessary to enjoy and test the platform.
If you ever need help, feel free to contact us at support@theboss.casino.
Avoid unless you wanna wait 2 weeks to be paid.
I've been waiting 8 days already on my 2nd redemption through them. When they say may take ten days, they mean absolutely without a doubt will take 10 days minimum. I'd avoid this site. I won at spinquest, got verified and received my money in about a quarter of the time it's taken to be paid by this casino, AND I WAS ALREADY VERIFIED HERE!!! Insanely shady.
18 juli 2025
Review zonder uitnodiging
Antwoord van Theboss.us
Thanks for your feedback, we completely understand your frustration.
While we aim to process all redemptions as quickly as possible, processing times can vary depending on factors such as payment method, account activity, or system volume. Even for verified accounts, every redemption goes through our standard review process to ensure compliance and fairness for all players.
If you'd like us to check on the status of your redemption directly, please contact us at support@theboss.casino with your details. We're here to help and ensure the process is completed properly.
The Boss Casino rocks!!!
Live chat operators are the most nice people and their game selection.
19 juli 2025
Review zonder uitnodiging
Antwoord van Theboss.us
Thank you for your feedback! We’re happy to hear you’re enjoying both our live chat support and game selection, enjoy & we're looking forward for your wins!
If you ever need help, feel free to contact us at support@theboss.casino.
Great games and good package deals but…
Great games and good package deals but redemption still iffy, because mine got cancelled for no apparent reason and I have to redo it. If it goes through smoothly then I'll leave a better updated review.
18 juli 2025
Review zonder uitnodiging
Antwoord van Theboss.us
Thanks for your honest feedback. We understand how frustrating that can be. Cancellations can happen due to verification issues or incomplete info, but we’re here to help you get it sorted. Once resubmitted correctly, it should process smoothly.
Let us know if you need any assistance, reach out to us at support@theboss.casino
I won a massive jackpot of 20k and have…
I won a massive jackpot of 20k and have yet to receive it i do not recommend
2 juli 2025
Review zonder uitnodiging
Antwoord van Theboss.us
We understand how important this is and want to clarify that large jackpot wins go through an extended verification and processing timeline to ensure full compliance.
Please rest assured that if your win has been confirmed and all verification steps are complete, your redemption will be processed accordingly.
Kindly reach out via support at support@theboss.casino with your user ID so we can provide a direct update.
I really don't understand the negative…
I really don't understand the negative reviews here I have won over 500 total and already received part that with the other part coming today, customer support has been very informative and direct when answering my questions I have played every single online sweepstakes casino there is and the boss is near my top 5 for sure. I am not affiliated with them what so ever but i will vouch for them
16 juli 2025
Review zonder uitnodiging
Antwoord van Theboss.us
Thank you for the genuine feedback ! We truly appreciate you taking the time to share your experience. We're glad to be in your top list, and we’ll keep doing our best to earn that spot.
If you ever need help, feel free to contact us at support@theboss.casino.
The first time on this casino I won 745…
The first time on this casino I won 745 SC within an hour. With the new platforms that's been added I've really been enjoying this site! It's a great place for gaming and I highly recommend it 😄
15 juli 2025
Review zonder uitnodiging
Antwoord van Theboss.us
Thank you for your feedback! We’re so glad you’re enjoying Theboss.casino.
If you ever need anything, just reach out to us at support@theboss.casino
This casino is my favorite of all time…
This casino is my favorite of all time i love the bonuses and games it has. And cant forget the amazing deals they have regularly
16 juli 2025
Review zonder uitnodiging
Error message after error messsge with no help from support
I have been trying to play all day after depositing money and have been getting error message after error message. Sometimes the messages are about my wallet being disconnected (I don’t have one connected in the first place), other times I’m told to contact customer support. This has happened on two mobile networks (ATT and Verizon) both with four bars on 5G and on four different WIFI networks all of which have been tested and have speeds of over 100mbps. I’ve tried two browsers, logged out, cleared my cache and nothing works. When I tried to contact customer support as the error message instructed I was connected to someone named Michelle who just told me to do the things I had already done and said everything was fine on her end before disconnecting the chat. The interface is fine and the game selection is decent but what does that matter when you can’t play and support isn’t interested in helping?
14 juli 2025
Review zonder uitnodiging
Antwoord van Theboss.us
Thanks for your feedback! Based on what you described, this appears to be a temporary connectivity problem. In rare cases, error prompt like the wallet disconnection or contact supporrt can occur if the system detects an interrupted session or background conflict.
We’d like to take a closer look at your account to investigate further. Please reach out to support again with your account email and mention this issue for priority handling.
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