The Branded Company Reviews 

Sam Lane was really great, and very efficient with his service. I had a very last minute request and he made sure to keep in contact, leaving me reassured throughout the whole process. Thanks Sam for all of your help!

Would highly recommend The Branded Company and will definitely be using them again. Products were great quality (the torches in particular were a big hit at the conference). Ethan did a great job of keeping us informed, refining the design with us, and the products arrived ahead of schedule despite a tight deadline.

very quick service, excellent communication throughout. we are really happy with our fans.

We have used The Branded Company for a few orders now, and the service from quoting to delivery has been great.
Any issues that have arisen have been dealt with efficiently.

We have used this company for badges for years; their service is incredible. Ramsey is especially good; they keep us up to date, deliver on time, and the quality is excellent. We keep going back!

A consistently fast and efficient service by sales director Ethan Fahy who bends over backwards to help. Delivery is always super-fast following sign-off. Makes my life so much easier! We love the product and most importantly, so do our clients!

Great service and great Account Manager, Brandon James. Really appreciate their support and fast communications.

Brandon was a pleasure to work with. I had an event within 5 days of my enquiry. He was not only passionate and so caring but he got the goods to me a day before the event.

Brandon guys, only Brandon!

I ordered rubber ducks from Brandon and he was sensational in regards to how quick he was and also the price was amazing!

I recommend Brandon all day every day.

Very pleased with our order from The Branded Company. Brandon was helpful and efficient and made sure we got our order ahead of schedule and on a very tight deadline. Would recommend for quality and service.

Working with Ethan Fahy has always been fantastic – he's helpful, fast, friendly and full of good ideas!

Definitely recommend this company, and Ethan in particular

Amar, the account manager, went out of his way to ensure that our order was exactly as we wanted and delivered on time.
Martyn

Amar made the experience so easy from start to finish, very friendly and helpful at all stages. Thank you!

I have used Ethan and Muzi for tote bags and pens personalised for my clients and their attentiveness and professionalism is 2nd to none - top quality and Id recommend without hesitation

I honestly can’t fault the service I received from Sam Lane at The Branded Company.

We came to Sam with a very tight turnaround and a fairly specific brief, and from the start he was incredibly helpful, responsive and proactive. When our original product option wasn’t going to work, Sam immediately looked for alternatives, spoke directly with his suppliers, arranged for a sample to be sent out and kept everything moving without me having to chase.

There were a few tweaks and challenges with the artwork along the way, and Sam was fantastic at working through them with us, turning around proofs quickly and making sure we were happy before anything went into production. He even spotted details that could have easily been missed and checked them with us first.

What really stood out was how accommodating he was with our deadline. Sam did what he could to keep production moving so we had the best possible chance of receiving everything in time.

Friendly, efficient, solution-focused and genuinely easy to work with. Exactly the kind of supplier relationship you want when you're working to a deadline!

Thank you Sam, you’ve been an absolute lifesaver. Would happily work with you again.

First time ordering with this company, Brandon from the ofset was helpful and quick at responding to the queries. Orders came in good time and they kept us informed about delivery. Very competitive pricing and customer service.

We were really happy with the badges we received and the support from Ethan was amazing, thank you for your help

Review

I contacted The Branded Company after being unable to get hold of We Brand It, who had made some trolley coins for my Mum’s 70th last year. I wanted to order some more for my cousin, who is arranging a surprise 70th birthday party for her Mum.

I spoke with Muzi, and he was brilliant from start to finish. I showed him what I had ordered for my Mum last year, including what I wasn’t completely happy with, and he immediately understood what I was looking for and said he could sort it.

I sent him the quote I had received from the other company last year, and he matched it for the new trolley coins. He sent over a proof, which I passed on to my cousin. She wanted something a little different to my Mum’s, particularly as the original ones were black with engraving on the back, which I hadn’t been completely happy with.

Muzi’s design had a black background with raised yellow-gold enamel, including her name, date and birthday number on the front. My cousin preferred a white background, so we changed that, and Muzi suggested a different shade of gold. He sent over new proofs and my cousin was much happier with the finished design.

What really impressed me was that Muzi did everything he said he would. I needed the trolley coins to arrive before 22nd August, and he confirmed they would arrive on the 14th. I honestly thought that was ambitious, especially as I needed them delivered directly to London rather than to my address in Nottingham, but he sorted everything.

They arrived on the 14th, exactly as promised! 🙌

I’m really impressed with the service, communication and attention to detail from Muzi and The Branded Company. He listened to what I wanted, made suggestions when needed and, most importantly, delivered exactly when he said he would.

I would definitely recommend them and will happily use them again. I would add some photos but not sure where to upload

Amar has been fantastic to work with. He replies extremely quickly and helped make sure we had everything exactly as we needed. Thank you!

Ramsey at The Branded Company always provides a fantastic service. I’ve been a loyal customer for over 10 years and wouldn’t go anywhere else. The pricing is consistently excellent, and no one can match the combination of value, reliability and level of service. Highly recommended!