The Card Network Reviews 434

TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had difficulties with recent orders online, but Card.Gift returned my email with personal responses which were very helpful! I have since made another order of a gift card. Thank you

Beoordeeld met 5 van de 5 sterren

Needed to buy a gift for a friend that has a weird in general so I brought a gift card and she was so happy to go out and pick exactly what she wanted no hassles

Beoordeeld met 1 van de 5 sterren

As I am interstate, I purchased an Uber Gift Card for my son, who then activated and had to put in our family shared account. ( which was the only way to use the uber card) There is no record of this... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Personally I can’t fault this site , simple to navigate plenty of choices for anyone and occasion and it’s fast so no waiting for hours to receive

Bedrijfsgegevens

Geschreven door het bedrijf

Based in Melbourne, Australia, The Card Network was founded with one purpose, to inspire the way people gift. We design gift cards for gifting, and we design systems to make it easier for gifts to be given. Why? Because we know it is more than a gift card. It could be a thank you, happy birthday, I love you or even a welcome to the world! Either way, it's so much more than a gift card. It is a chance to provide happiness and gratitude, and there is nothing better than that.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

434 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 65% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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Beoordeeld met 5 van de 5 sterren

Perfect for last minute gifts

Perfect for last minute gifts, I sent my daughter in-law a Mother's Day gift card (digital via email) on Mother's Day, she received it without any problems. Reliable and very quick and easy to use.

4 mei 2025
Review zonder uitnodiging
Logo The Card Network

Antwoord van The Card Network

Hi Milly,

Thank you so much for your kind words! It's great to know that our digital gift cards helped make your Mother's Day gifting quick and stress-free, and we're glad your daughter-in-law received it without any issues.

We appreciate your trust and hope to help you with more last-minute surprises in the future!

Warm regards,
The Card Network

Beoordeeld met 5 van de 5 sterren

Best option for gifts from the USA

It is not easy to have birthday and Christmas presents delivered in Australia from the USA. Amazon's selection is limited for what can be delivered relatively quickly without large international delivery fees. The digital Mastercard is the perfect way to let our loved ones get what they want and is delivered in minutes! And not a ton of fees either!

17 mei 2025
Review zonder uitnodiging
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Antwoord van The Card Network

Hi Allen,

Thank you so much for your wonderful review! We’re thrilled to hear that the digital Mastercard Gift Card has made gifting from the USA to Australia so much easier for you. It’s great to know it’s helping your loved ones enjoy the freedom to choose exactly what they want—without the hassle of high shipping fees or long wait times.

We truly appreciate you taking the time to share your experience!

Best regards,
The Card Network

Beoordeeld met 5 van de 5 sterren

Quick and easy way to surprise someone…

Quick and easy way to surprise someone one on their special day with a great gift, all without leaving my office. Can not recommend enough.

15 mei 2025
Review zonder uitnodiging
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Antwoord van The Card Network

Hi Louise,

Thank you so much for your kind words! We're thrilled to hear that you found it quick and easy to surprise someone on their special day—without even having to leave your office. Making gifting effortless and joyful is exactly what we aim for.

We truly appreciate your recommendation!

Kind regards,
The Card Network

Beoordeeld met 5 van de 5 sterren

Really easy to use and love that you…

Really easy to use and love that you get a choice of what you want

19 mei 2025
Review zonder uitnodiging
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Antwoord van The Card Network

Hi Aaron,

Thanks so much for your feedback! We’re so glad to hear you found your gift card easy to use and loved having the flexibility to choose what you want. That’s exactly what we aim for – making gifting simple and tailored to you!

Best regards,
The Card Network

Beoordeeld met 1 van de 5 sterren

I have purchased eftpos gift cards…

I have purchased eftpos gift cards through their site, twice the gard was 'cancelled'. There was no reason why the transaction was cancelled, and then I had to wait on hold for an hour before I could speak to someone, who's only suggestion was that the my billing addresses between their website and Shop Pay had a discrepancy.
Their ecosystem is confusing; they have multiple websites, all slightly different for essentially the same thing, although with slightly different fees and payment (one site forces PayPal, one requires Shop Pay).
I need eftpos cards as research incentives, so I feel like I am forced to use them... but I wish I didn't have to.

16 mei 2025
Review zonder uitnodiging
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Antwoord van The Card Network

Hi Zoe, thanks for your review. If your order is cancelled we do send an email outlining why this has happened. We thank you for your feedback and will pass this along.
Cheers,
The Card Network

Beoordeeld met 5 van de 5 sterren

Simple,fast and effective,hassel free…

Simple,fast and effective,hassel free experience,thankyou!

15 mei 2025
Review zonder uitnodiging
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Antwoord van The Card Network

Hi Melanie,

Thank you so much for the lovely feedback! We're thrilled to hear you had a simple, fast and hassle-free experience. That’s exactly what we aim for.

We appreciate you choosing us and hope to help you again soon!

Warm regards,
The Card Network

Beoordeeld met 1 van de 5 sterren

Purchased an expensive gift card to be…

Purchased an expensive gift card to be delivered on the day of Mother’s Day. I’ve called and emailed for the last two days and I’ve been on held for 40 mins a time, for no one to answer me. If I had of known it wouldn’t be delivered at the time it asked me, I wouldn’t have chose this gift card or website. I’d be better off just giving our mum the money.

In response to your reply, I was still calling on Tuesday to follow up with the missing gift card. I have since received a refund through PayPal because your “wait times”, “verification” and “processing times” of this purchase seemed to never come. I was told multiple times that it needed 24hours, which it was 48 hours at that point, then verification of my details would take 3-4 hours, which the only thing I ever received was the confirmation of my order. When I finally threatened to contact consumer affairs, I received a link to a card that didn’t work and wouldn’t “activate” or “load” even after following your advice and downloading the app. This is not a good enough service at all

11 mei 2025
Review zonder uitnodiging
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Antwoord van The Card Network

HI Liz, thanks for your review. Orders may take up to 24 hours. We also should not have wait times that long at all. Can you please respond to our request for additional information so we can try to assist?
Warm regards,
The Card Network

Beoordeeld met 1 van de 5 sterren

DO NOT BUY THIS CARD!!!

DO NOT BUY THIS CARD!!!
BUYER BEWARE!!
they have an outrageous system in order to use this card!! i think they make it difficult so no one can use it!!
extremely frustrating.

4 april 2025
Review zonder uitnodiging
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Antwoord van The Card Network

Hi There, thanks for your feedback. We try to make the cards as user friendly as possible so we would love more feedback from you via support@card.gift
We are always open to taking on board suggestions to make things easier.
Warm regards,
The Card Network

Beoordeeld met 1 van de 5 sterren

Disappointing and dodgy

I placed an order for same day send for a birthday gift that never arrived.

No where on the site or in the FAQ does it mention a delay after placing the order and it being reviewed and confirmed before it is sent. Other similar retailers send within 4 hours!!

After several phone calls and sitting on hold to what appears to be an unattended number and several emails my order was eventually cancelled without response from TCN the next day.

Very poor and misleading. Do not waste your time.

26 maart 2025
Review zonder uitnodiging
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Antwoord van The Card Network

Hi Rachel, we endeavour to get order out instantly but sometimes we do need to review orders which can take up to 24 hours. This is common practise in the gift card industry for security reasons. We are sincerely sorry you had a poor experience, and we are trying our best to be as fast as possible when orders need to be checked.
Warm regards,
The Card Network

Beoordeeld met 1 van de 5 sterren

Absolutely fraudulent

Absolutely fraudulent. Gift card didn’t work, didn’t have a pin and won’t be reimbursed for their mistakes. Someone else though shopped with our money without a pin.

18 maart 2025
Review zonder uitnodiging
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Antwoord van The Card Network

Hi Samantha, we are sorry to hear you had this experience. Please email us at support@card.gift so we can investigate and try our best to find a solution.
Warm regards,
The Card Network

Beoordeeld met 1 van de 5 sterren

i this company is going down they…

Hi this company is going down they have literally stop selling me visa gift card had have 72 in my app that they have approved and now there saying that I am faulty and untrustworthy and a criminal so iam going to take them to the accc and ombudsman and I sue them hassment and racism sorry but that is so unfair and I have to wait the reviewing my email and my name but the 72 gift card I had has the same email on them suing them for hassment and saying that I am fraud and there treating me like criminal . I have proof of everything

13 maart 2025
Review zonder uitnodiging
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Antwoord van The Card Network

Hi Teena, thanks for your review. Can you please email us at support@card.gift and address your concerns to management? We will take a look at the issue and try our best to help.
Warm regards,
The Card Network

Beoordeeld met 4 van de 5 sterren

Not great but not horrible… honest answer

Great response time but. Extremely hard to just download app receive message and create. Account let alone add the card you have already purchaced to the app!

21 februari 2025
Review zonder uitnodiging
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Antwoord van The Card Network

Hi Kay,

Thanks for your honest feedback! We're glad you found the response time great, but we’re sorry to hear that your app experience wasn’t as smooth as expected.

If you’re still having troubles with your card, our Customer Support team would love to help—please reach out via this link: https://card.gift/page/contact-us

We appreciate your feedback and will continue working to improve the process!

Best regards,
The Card Network

Beoordeeld met 5 van de 5 sterren

Omg love love love

Omg love love love! So easy! Definitely my go to from now on!

20 februari 2025
Review zonder uitnodiging
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Antwoord van The Card Network

Hi Candace,

We’re so thrilled to hear you loved your experience with us! Thank you for the kind words – we’re excited to be your go-to for gifts from now on.

If there’s anything else we can do for you, just let us know. We look forward to helping you again soon!

Warm regards,
The Card Network

Beoordeeld met 5 van de 5 sterren

Quick and easy when you need a gift…

Quick and easy when you need a gift card in a hurry

20 februari 2025
Review zonder uitnodiging
Logo The Card Network

Antwoord van The Card Network

Hi John,

Thank you for your great review! We’re so glad to hear that our gift cards are quick and easy to get when you’re in a hurry. We really appreciate your feedback!

Regards,
The Card Network

Beoordeeld met 5 van de 5 sterren

Great Experience with the Card Network!

Great company, they are our go to for work incentives and birthdays for the team. It allows everyone to choose what they want to spend it on and we have never had any issues with them. One time we accidentally put in the wrong phone number for a card, we called through and they were really quick to change the error for us and get the card resent, great service and great company!

17 februari 2025
Review zonder uitnodiging
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Antwoord van The Card Network

Hi Skye,

Thank you so much for your fantastic review! We’re thrilled to hear that our gift cards are your go-to choice for work incentives and birthdays.

It’s great to know that your team has had a positive experience, and we’re especially happy to hear that we were able to quickly resolve the issue with the phone number. We truly appreciate your feedback and look forward to continuing to serve you!

Warm regards,
The Card Network

Beoordeeld met 5 van de 5 sterren

Registering was super easy to do there…

Registering was super easy to do there wasn't anything complicated which I love because life is difficult enough was a nice experience all round :)

19 februari 2025
Review zonder uitnodiging
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Antwoord van The Card Network

Hi Edd,

Thank you for your wonderful review! We’re so glad to hear that registering your gift card was a breeze for you and that you had a smooth experience overall. We completely agree - keeping things simple is always a win!

Thanks again for your kind words!

Best regards,
The Card Network

Beoordeeld met 5 van de 5 sterren

Great gift card and loved the design

I was very happy with my transaction - loved that the gift card was animated, and had a suitable design for a 21st birthday present.

18 februari 2025
Review zonder uitnodiging
Logo The Card Network

Antwoord van The Card Network

Hi Eileen,

Thank you for your lovely review! We’re so glad to hear that you loved the design of of your gift card for a 21st present.

Thanks again for your feedback!

Regards,
The Card Network

Beoordeeld met 5 van de 5 sterren

I've bought over 30 gift cards

I've bought over 30 gift cards, each card bought for myself in the form of prepaid Mastercards for use on subscriptions I don't want repeating over and over forever each card bought with the for myself option arrived in my email in 10min. Very happy with the service. Also you can add the cards to your phones wallet without any drama love it

8 februari 2025
Review zonder uitnodiging
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Antwoord van The Card Network

Hi Michael,

Thank you for your awesome review! We’re so glad to hear that our Mastercard Gift Cards have been perfect for your needs, and it’s fantastic that the process was quick and easy for you.

We’re also happy to know that adding your gift cards to your Apple Wallet was seamless. Your satisfaction means a lot to us!

Kind regards,
The Card Network

Beoordeeld met 5 van de 5 sterren

Very easy and smooth transaction

Very easy and smooth transaction. The card arrived at the expected time with no issues. Very happy with this service.

14 februari 2025
Review zonder uitnodiging
Logo The Card Network

Antwoord van The Card Network

Hi Gayle,

Thank you for your fantastic review! We’re thrilled to hear that your transaction was easy and smooth, and that the gift card arrived on time without any issues.

We truly appreciate your feedback and are so glad you’re happy with our services.

Warm regards,
The Card Network

Beoordeeld met 1 van de 5 sterren

Twice I tried twice to purchase online…

Twice I tried twice to purchase online voucher and both times you cancelled my order with any clear reason. I wasted 3 days on this.

I ended up having to go to the supermarket and acquire a gift card.

13 februari 2025
Review zonder uitnodiging

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