I recently wrote a discredited review of this company as I had several problems when placing my order. However since then it appears that in fact I had been scammed by someone trying to trick me into... Toon meer
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Lees wat reviewers zeggen
Beautifully made very good quality from start to finish you can design your cushions love the on my bed hotel vibes high customer service
Amazing little business owned by such understanding, professional people. Beautiful fabric with every little detail done with perfection. Worth the wait and money as you can't buy such high class anyw... Toon meer
Bedrijf heeft geantwoord
Paid almost 200 for cushion covers plus customs of €89. They never paid for registered post despite the charge of €16. Cushions were dropped outside my house and stolen. They promised to sort it and r... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Our beautiful cushions are the haute couture of the cushion world. All our cushions are handcrafted by couture tailors in the UK.
Contactgegevens
Bonds Lane, SG188AY, Verenigd Koninkrijk
- thecouturecushion@gmail.com
- thecouturecushion.com
4,2
Goed
75 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Beautiful Cushions
Just received my cushions
They are absolutely stunning and very well made
Delighted with my purchase
18 oktober 2023
Review zonder uitnodiging
High quality product- personal touch…
High quality product- personal touch with packaging - worth the wait for delivery - thank you !
20 september 2023
Antwoord van The Couture Cushion Ltd
Thank you so much for your kind words! We’re delighted to hear you appreciated both the quality of your cushions and the personal touch in the packaging. Your patience means so much to us, and we hope you enjoy them for years to come!
Beautiful qualities, selection & speedy service.
I have been looking for well over a year to find the perfect fabric for our boat cushions. Through much research I found your website. I requested 12 different fabric samples and love them all! The quality is absolutely beautiful. Your sample sizes made choosing easy - I’ve finally made a decision and will be ordering sofa cushions for our boat from you very shortly.
Now I think I’ll redecorate every room in the house! Thank you so much for your speedy service, incredible selection and high quality material!
6 september 2023
Antwoord van The Couture Cushion Ltd
Thank you so much for your wonderful review! We’re thrilled that you found the perfect fabrics for your boat cushions and that our samples made choosing easier. It’s so exciting to hear you’re placing your order — and we love the idea of redecorating the whole house!
We truly appreciate your kind words about our service, selection, and quality. We can’t wait to help bring your cushions to life.
Lovely service
Lovely service, sample arrived in good time. Communication excellent, fabric beautiful
10 augustus 2023
Antwoord van The Couture Cushion Ltd
Thank you so much for your lovely feedback! We’re delighted to hear your sample arrived promptly and that you’re happy with both the fabric and our service. We can’t wait to help you create something beautiful for your home.
The cushions are lovely just waiting to…
The cushions are lovely just waiting to get my new sofa .very well made
4 maart 2023
Antwoord van The Couture Cushion Ltd
Thank you so much for your kind words! We’re so pleased to hear you love your cushions and our craftsmanship. How exciting about your new sofa — we can’t wait for you to see how beautifully they’ll complement it.
Really lovely cushions
Really lovely cushions, beautifully made and fantastic quality. I would highly recommend.
25 november 2022
Antwoord van The Couture Cushion Ltd
Hello, thank you so so much for your lovely feedback. It means the world to our small mother and daughter family business - we are so glad you love our craftsmanship! Eleanor and Katherine x x
Unreliable.Haven't received anything yet..order…
Haven't received anything yet..order placed on 27th Nov 2022
20 december 2022
Antwoord van The Couture Cushion Ltd
Hi Aideen, I hope this reply reaches you well. I'm so sorry to see that you have left us a negative review regarding the sample order that you placed with us. I can confirm we dispatched this singular fabric sample on the 1st December, which was a lead time of 4 days. All I can think of is due to the postal strikes that have occurred - the fabric sample was lost in the post as they had a huge surge in Christmas post at the time. I will try to get into contact to re-arrange this re-delivery of the sample. We are of course so sorry for this, as a small mother and daughter company - we rely on Royal Mail so much and any of our hard work that doesn't end up getting to you is incredibly disappointing for us too. I will be in touch. Many thanks, Eleanor
Received my Clare cream cushion covers…
Received my Clare cream cushion covers and I am delighted with them. Beautifully made to a very high standard. Would definitely order again. Thanks so much
6 december 2022
Antwoord van The Couture Cushion Ltd
Hello, thank you so so much for your lovely feedback. It means the world to our small mother and daughter family business - we are so glad you love our craftsmanship! Eleanor and Katherine x x
Very disappointed only received 8…
Very disappointed only received 8 cushions instead of 10 - awaiting remaining 2
15 augustus 2022
Antwoord van The Couture Cushion Ltd
Hi Elaine, I'm so sorry to read that you were disappointed with your order. Unfortunately due to human error, these two cushions were missed. Of which we are so so sorry for. I can confirm we dispatched the very next day for you - with of course huge apologies for any inconvenience caused. We hope this hasn't tainted your view on our small family business and we look forward to working with you soon on any projects you have in your stunning home. Regards, Eleanor and Katherine x x
The cushion covers I got from the…
The cushion covers I got from the couture cushion is the most beautiful luxurious ones I ever had . Very well made , highly rich fabrics . Eleanor was so helpful and professional.
19 juni 2022
Review zonder uitnodiging
Antwoord van The Couture Cushion Ltd
Hello, thank you so so much for your lovely feedback. It means the world to our small mother and daughter family business - we are so glad you love our craftsmanship! Eleanor and Katherine x x
From the beginning of me placing my 1st…
From the beginning of me placing my 1st order, Eleanor has been helpful and prompt.
In fact I ordered more as I loved them so much.
Cannot recommend The couture cushion company enough.
The cushions are absolutely stunning, so beautiful, opulent and perfectly made.
Thank you so much :)
16 maart 2022
Review zonder uitnodiging
Antwoord van The Couture Cushion Ltd
Thank you so so much for your really lovely feedback. It means the world to our small mother and daughter family business - we are so glad you love our craftsmanship! Eleanor and Katherine x x
Excellent quality cushions!
4 februari 2022
Antwoord van The Couture Cushion Ltd
Hello, thank you so so much for your lovely feedback. It means the world to our small mother and daughter family business - we are so glad you love our craftsmanship! Eleanor and Katherine x x
Antwoord van The Couture Cushion Ltd
Hello, thank you so so much for your lovely feedback. It means the world to our small mother and daughter family business x x
Absolutely love my new cushions
Absolutely love my new cushions!
Thank you so much! Exactly as described and have a gorgeous fabric
5 december 2021
Antwoord van The Couture Cushion Ltd
Thank you so so much for your lovely feedback. It means the world to our small mother and daughter family business - we are so glad you love our fabrics that we have to offer ! Eleanor and Katherine x x
Obsesseddddd
My new cushions are so gorge. Material is great quality and they look perfect on my sofa. From ordering to delivery all within about a week, I definitely recommend 😊
19 november 2021
Review zonder uitnodiging
Antwoord van The Couture Cushion Ltd
Hello, thank you so so much for your lovely feedback. It means the world to our small mother and daughter family business - we are so glad you love our craftsmanship! Eleanor and Katherine x x
The Couturecushion Company
The Couturecushion Company, provided me with top quality cushions and service. Highly recommend this company, I will be using them again to enhance my home. I have purchased both indoor and outdoor cushions, both of which are of exceptional quality. Thank you.
19 november 2021
Antwoord van The Couture Cushion Ltd
Thank you so so much for your lovely feedback. It means the absolute world to our business - we are so glad you love the quality of our craftsmanship! Eleanor and Katherine x x
Faultless customer service and the…
Faultless customer service and the cushions are beautiful. Expertly crafted and the highest quality.
If you purchase from this company, you won't be disappointed !
Thanks you Couture Cushion !
11 november 2021
Antwoord van The Couture Cushion Ltd
Hello, thank you so so much for your lovely feedback. It means the world to our small mother and daughter family business - we are so glad you enjoy our craftsmanship! Eleanor and Katherine x x
Amazing little business owned by such…
Amazing little business owned by such understanding, professional people. Beautiful fabric with every little detail done with perfection. Worth the wait and money as you can't buy such high class anywhere else. Well done and all the best The Couture Cushion.x
9 november 2021
Antwoord van The Couture Cushion Ltd
Hello, thank you so so much for your lovely feedback. It means the world to our small mother and daughter family business - we are so glad you love our craftsmanship! Eleanor and Katherine x x
Antwoord van The Couture Cushion Ltd
Thank you so so much for your lovely feedback. It means the world to our small mother and daughter family business! Eleanor and Katherine x x
Amazing! If you’re thinking of getting cushions from this brand, do it!
I am so Inlove with the cushions I received, it didn’t take long for them to arrive to me in Australia too. The material is so nice and soft. I cannot be any happier with this brand and will definitely be placing another order soon for more. My bed looks amazing! Thank you so much!!
24 september 2021
Antwoord van The Couture Cushion Ltd
Hello, thank you so so much for your lovely feedback. It means the world to our small mother and daughter family business - we are so glad you love our craftsmanship and they didn't take too long to arrive in Australia! Eleanor and Katherine x x
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