This company is shocking. They advertise that their returns are free on Google , but deny that's not their policy. The response and customer service is terrible. Be very aware from ordering from this... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Went to sheffield for the day to visit as im going there for university in September, when in the store the girl upfront was extremely polite and kind and had a refreshing smile and made the area and... Toon meer
Amazing customer service! The website was having a few issues processing orders. I contacted the team through their WhatsApp chat and they began looking into the issue. As I was concerned the Pok... Toon meer
Bedrijf heeft geantwoord
I'm from Birmingham and now live in nuneaton, I usually go back there to shop, having visited cream I will mostly stay put. Tom was extremely helpful, polite and displayed excellent customer service.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Independent clothing & lifestyle destination store based in Nuneaton, Warwickshire since 2005. Supplying a curated selection of authentic clothing from Carhartt WIP, Edwin, Levi’s, Fred Perry, Barbour, Nudie Jeans Co, Clark’s Originals, Obey, HUF, Vans and more.
Contactgegevens
Unit 3a Ropewalk Shopping Centre, CV11 5TZ, Nuneaton, Verenigd Koninkrijk
- 024 7638 7650
- info@thecreamstore.com
- thecreamstore.com
4,4
Uitstekend
178 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Great service all round.
30 juni 2025
Antwoord van The Cream Store
Hi Gavin, Thanks for taking the time to provide us a super kind 5 star review, its much appreciated!😃
Super friendly atmosphere and top…
Super friendly atmosphere and top quality goods in store! Everyone really helpful and welcoming too! Best shop in Sheffield!
28 juni 2025
Review zonder uitnodiging
Antwoord van The Cream Store
Thanks for dropping in Conor and we are glad you had a great experience in our Sheffield store. We are so happy you have rated us the best store in Sheffield! Hope to see you again real soon!😃
Antwoord van The Cream Store
Many thanks for your positive feedback on your experience!! It really was a pleasure to have you and your wife in today and and we are very happy you liked our selection of Carhartt WIP amongst other things! Hope to see you again soon, thanks!
Fantastic service. Love the dress!
What an amazing company! I received my order very quickly. Well packaged. I wore my Amy Winehouse dress to a gig and had lots of people asking me where I got it from.
30 mei 2025
Antwoord van The Cream Store
Thanks for the super kind feedback, it's much appreciated! We also love the Amy Winehouse collections...always unique and eye catching! Thanks for shopping with us!😃
Great service
Great service. Ordering was easy. Item arrived promptly and was well packaged.
27 mei 2025
Antwoord van The Cream Store
We are glad you enjoyed your experience shopping with us. Your kind review is very much appreciated, thank you!😃
Great product and communication
Great product and communication, easy to order would definitely use again
24 april 2025
Antwoord van The Cream Store
We are glad you enjoyed your experience shopping with us. Your kind review is very much appreciated, thank you!😃
Antwoord van The Cream Store
Hi Ben! We are glad you enjoyed your experience shopping with us. Your kind review is very much appreciated! 😃
Arrived next day.
23 februari 2025
Antwoord van The Cream Store
Thanks for the feedback, Janet! We’re glad your order arrived quickly. We look forward to serving you again soon!
Fast delivery
Fast delivery, great item at a very good price, would use this site again.
3 februari 2025
Antwoord van The Cream Store
Thank you so much for the kind words, Peter! We’re thrilled to hear you’re happy with the fast delivery and your item. We always strive to offer great products at great prices, and it’s wonderful to know you’ll be back. Looking forward to serving you again soon!
Great shop in a lovely part of…
Great shop in a lovely part of Sheffield city centre, surrounded by other great shops. Really great product range in The Cream Store. I will be back!
12 februari 2025
Review zonder uitnodiging
Antwoord van The Cream Store
Thanks so much, Samantha! It’s great to hear you’re happy with our product range available. Looking forward to welcoming you into our store again soon!
Antwoord van The Cream Store
Thanks for taking the time to provide us a great review, we are glad your happy with our service. We really appreciate your support, thanks for shopping with us!
It's just awesome!!!!
27 december 2024
Antwoord van The Cream Store
James, we’ll take “awesome” any day—thanks for making our day! Pop back anytime if you’re in the mood for more awesomeness 👊🏻.
Really pleased with product.
Really pleased with product.
Excellent style and quality.
Delivery prompt and hassle-free.
26 december 2024
Antwoord van The Cream Store
Thanks for the feedback, James! It’s awesome to hear you’re loving the style and quality of your product. Glad the delivery was hassle-free—that’s always the goal. Hope to see you back soon!
Sheffield Branch - 10/10
Lovely vibes and even better selection of items. Bought 2 pairs of Carhartt Jeans from them in 2 months and I can see myself coming in more and more
The best part about the shop is the staff. Massive thank you to Kyle and Esme for helping with what I should get and for being so friendly! 100% worth the hour trip into the city to see them. Anyone dipping their toes into their fashion and style, needs to pay a visit 🤠
26 december 2024
Review zonder uitnodiging
Antwoord van The Cream Store
Thanks so much, Emma! It’s great to hear you’re happy with the vibes and the Carhartt jeans—solid choice. We are really pleased to know we could help out and make your trip worthwhile. An hour into the city is a big effort, so we really appreciate you coming by. Looking forward to seeing you again and having you in our store as its always a pleasure!
Great service
Great service today on a return/exchange. Becoming my new favourite in Sheffield
21 december 2024
Review zonder uitnodiging
Antwoord van The Cream Store
Thanks so much, Matt! We're really happy we could make your return/exchange hassle-free. It’s awesome to hear we’re becoming a go-to spot for you in Sheffield—that means a lot to us. Looking forward to welcoming you back soon!
Definitely be back
Friendly staff, great selection and one of the nicest stores I’ve been to recently.
17 december 2024
Review zonder uitnodiging
Antwoord van The Cream Store
Thank you, Ash, for the fantastic feedback! We’re so glad you enjoyed your visit, from the friendly team to the selection and store atmosphere. We can’t wait to welcome you back again soon!
Antwoord van The Cream Store
Thank you, Karen, for your kind words! We’re so pleased to hear you’re happy with the quality of our items and the communication from our team. We hope to assist you again soon!
Happy customer
To be honest you were the only company that had the item I bought everybody was out of stock but could not have been easier to order especially for a pensioner like me and arrived in record time for this time of year very happy with my purchase and would recommend you to family and friends kind regards anne
25 november 2024
Antwoord van The Cream Store
Thank you so much for your lovely feedback, Anne! We’re delighted to hear you found what you were looking for with us and that the ordering process was straightforward. It’s especially great to know everything arrived so quickly. Your recommendation means the world to us, and we look forward to welcoming you back anytime. Kind regards, The Cream Store team.
Antwoord van The Cream Store
Thank you, Rachel, for your kind feedback! We’re so pleased to hear everything met your expectations and arrived promptly. We look forward to helping you again soon!
Fantastic new store in Sheffield
Fantastic new store in Sheffield. I took advantage of the online click and collect discount. My Fred perry was ready to collect super fast and store staff really lovely. Brilliant to see some higher end retailers in town. Keep the faith 😀
2 november 2024
Antwoord van The Cream Store
Thank you so much for your kind words Maxine! We're so pleased to hear you enjoyed your experience with us, from the online click-and-collect process to visiting the store. It’s great to know the Fred Perry piece found its way to you quickly, and we’re especially glad the team made you feel welcome. Bringing higher-end retail to Sheffield is a mission we're passionate about, so your support means the world. Hope to see you again soon! 😊
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