The Dealership Ltd Reviews 

54
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

I can honestly say what a pleasure it was to buy a car from The Dealership. Both James and Carli were absolutely wonderful they talked us through each stage of the process. There was absolutely no p... Toon meer

Beoordeeld met 5 van de 5 sterren

We first visited the dealership and we very welcomed by James and his fellow members of staff, who were very relaxed but helpful. This was a breath of fresh air as we’d found some car sales peop... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dealing with an after sales problem, James was quick and efficient. Couldn't have asked for a better service.

Beoordeeld met 5 van de 5 sterren

Great experience buying my daughter a car from James yesterday. Brilliant communication before we visited. As soon as we arrived, James told us that the battery was flat that morning however he would... Toon meer

Bedrijfsgegevens

  1. Autodealer

Geschreven door het bedrijf

Great Deals on Quality Used Cars in Essex If you’re looking for significant savings on quality used cars in Essex, you’ve come to the right place. THE DEALERSHIP LTD is a specialist used car dealer based in Hadleigh, Essex, offering first-class customer service and competitive pricing. Browse our extensive stock list to find a car that suits your budget and lifestyle. At THE DEALERSHIP LTD, we don’t just sell cars – we go the extra mile to get you on the road in your perfect vehicle. Visit our dealership in Hadleigh today. We look forward to welcoming you!


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

54 reviews

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4,8

Alle reviews

(54)

54 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Best car dealership there is!!

Best car dealership there is!!! James and Ray are the most honest, ttansparent, friendly and helpful car sales people. They were not pushy at all. Nothing is too much trouble and communication is second to none. I would not hesitate in buying a car from them in the furure (and I live over 2.5hrs away), or recommending them to friends and family. The whole experience with The Dealership was excellent, straight forward and quite frankly, a pleasure. Plus, I've got a car I'm completely in love with!! Thank you James and Ray!!

1 maart 2026
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Antwoord van The Dealership Ltd

Comments like this really do mean the world to us. The fact that you'd make that journey again and recommend us to friends and family despite being over two and a half hours away, is a massive compliment. Thank you so much Sophie

Beoordeeld met 5 van de 5 sterren

Amazing, Just amazing!

I couldn’t recommend this dealership enough!
Really takes pride in their sales and their customers and will continue to support and help you no matter the circumstances.
Thank you!

7 maart 2026
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Antwoord van The Dealership Ltd

Thank you Harry! It's so great to hear that you feel our relationship doesn't stop at the sale. That's exactly what we stand for. We're not just here to sell you a car, we're here to provide a service.

Beoordeeld met 5 van de 5 sterren

Looking for a new car for my daughter…

Looking for a new car for my daughter who’s recently passed her test. Visited The Dealership who were immediately friendly, not pushy in any way, helpful, honest, James is great. Answered all my questions quickly, now my daughter is the proud owner of a snazzy Corsa which she loves. Would definitely recommend

3 maart 2026
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Antwoord van The Dealership Ltd

Thank you for taking the time to share your positive experience with us. So glad your daughter is happy with her car.

Beoordeeld met 5 van de 5 sterren

Shoutout to James

Huge shoutout to the James at The Dealership. Super friendly, zero pressure, and made the process totally stress free. Always at the end of the phone and has gone above and beyond even six months after I bought my little car!

If you need a car and a good laugh, he’s your guy. Highly recommend! 🌟

14 maart 2026
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Antwoord van The Dealership Ltd

Can't thank you enough for this Amanda. We are always here to help!

Beoordeeld met 2 van de 5 sterren

Their website says “by appointment,”…

Their website says “by appointment,” so I called to book a test drive for a car I was ready to buy the same day. Not long after, they rang back to say the car had been sold. It sums up the worst of second‑hand car sales. What’s the point of appointments if they don’t honour them? Very disappointed.

7 maart 2026
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Antwoord van The Dealership Ltd

Hi Susie,

We really can’t apologise enough for the frustration this caused.
You’re absolutely right to question it, and as a result of your feedback we’ve actually taken steps to remove the “by appointment” wording from our website. That wording dates back to when we were a much smaller dealership and needed to manage viewings differently, but as we’ve grown it clearly doesn’t reflect how we operate today.

Thank you again for the feedback as it has genuinely helped us improve things and should help avoid any confusion like this in the future.

Beoordeeld met 5 van de 5 sterren

Had a really positive experience with…

Had a really positive experience with this dealership. I called and arranged to see the car the same day, The staff were friendly, professional, and explained everything clearly.
They insured me so I could take the car a test drive, which was great. I was so pleased that I came back the next day and bought it. Highly recommend!

21 februari 2026
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Antwoord van The Dealership Ltd

Thanks for putting your trust in us Holly. We really appreciate you taking the time to leave us a review.

Beoordeeld met 5 van de 5 sterren

Five star service

I visited The Dealership with my husband and daughter having seen a car I liked online. We were immediately entrusted with the keys and given space to look around, test drive and talk privately. The car was exactly as it had been advertised, and if anything exceeded our expectations.

Every member of the team that we encountered were welcoming and friendly. No pushy sales tactics just approachable and helpful.

The week leading up to purchasing this car had been incredibly stressful to say the least. I couldn't be happier with my experience at The Dealership and I won't hesitate in recommending them to friends and family in the future.

I am also delighted with my new little car (powder blue Fiat 500). I originally purchased it for a short term purpose but now I have no plans to get rid of her. I have had no issues at all in the fortnight I've owned her but I feel very confident that should I have any problems, James will go above and beyond to help.

Thank you James and all the team.

Oh and my daughter gave the hot chocolate a 10/10 ☺️

17 februari 2026
Review zonder uitnodiging
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Antwoord van The Dealership Ltd

Really glad you are happy Hannah and we are here if you ever have a problem (with a hot chocolate ready) Thank you for your kind words. We really appreciate it.

Beoordeeld met 5 van de 5 sterren

Amazing Dealership

Bought my car on Monday with the help of James and his daughter Jessie, no messing around they were straight to it with offering a test drive and even got a fresh MOT on it the next morning! Drove away on Tuesday with it and happy as can be! Would definitely recommend to anyone as they are such friendly, genuine people trying to get you the best deal.

24 februari 2026
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Antwoord van The Dealership Ltd

Thank you Sophie. Glad we made it a good experience for you.

Beoordeeld met 5 van de 5 sterren

Top class service

Top class service from these guys James and Ray who made us feel welcome from the moment stepping into the office. Who was very helpful and found my perfect car, took for test drive and feel in love with the car. Part exchanged old one and within 24 hours had a new car one very happy customer, even brought the car to my home next day :-) thanks again guys for the top class service you provide and good luck for the future business in expanding well deserved, would highly recommend. :-) regards Mark Ford Ka Plus :-)

22 februari 2026
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Antwoord van The Dealership Ltd

Glad you are happy Mark. Thank you for taking the time to leave us a review.

Beoordeeld met 5 van de 5 sterren

Great no pressure buying experience

Great no pressure buying experience. Personable couple of chaps who are keen to make sure that their customers get the best service and quality cars. I would not hesitate to buy from The Dealership again.

7 februari 2026
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Antwoord van The Dealership Ltd

Cheers Neil, it was great to meet you.

Beoordeeld met 5 van de 5 sterren

Exceptional service

Exceptional service
We bought a car from here two weeks ago. The service provided is Exceptional. We have didn't have a car at the time so when my husband spoke to them they sent everything through on WhatsApp that we asked for. The responses were quick, helpful and friendly.
We went the next day to view the car, the car was waiting for us to test drive, and it was everything that they had said. When we came back they left made hot drinks and allowed us to talk in private.
These guys are so friendly, there is a sense anything they can do to help they will but there is also a sense of no pressure to buy which I really like. Once we decided to purchase the car, they helped with everything, taxing changing insurance over. The car itself was in very good condition and was great value for money. We have had no issues with car, (which is why I waited a little just encase) but it has been everything they said it would be. Its still under warranty with the dealership and for the first time ever when buying a second hand car, I feel at ease that if there is a problem they will sort it or a very least do their best to help.
I have told everyone about them and will continue to recommend them. Our daughter is almost ready to buy her first car and when she is, this is the first place we will look, hopefully the only place because after a week of looking, a week speaking and visiting dealers these guys were the most,welcoming, friendly, helpful and honest dealership, who go above and beyond.
We wont be looking for a car for ourselves for a very long time now but when we do we will be coming back.

1 februari 2026
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Antwoord van The Dealership Ltd

Wow thanks guys, so glad you are happy and thank you for taking the time to write this review. We look forward to hopefully seeing you in the future with your daughter

Beoordeeld met 5 van de 5 sterren

I had a fantastic experience purchasing…

I had a fantastic experience purchasing my car from this dealership. From the moment I arrived, the staff were welcoming, professional, and genuinely helpful without being pushy.

James took the time to understand exactly what I was looking for and patiently answered all my questions. The whole process was transparent and straightforward, with clear explanations about pricing, financing, and warranty options.

The car itself was presented in excellent condition and matched the description perfectly. I really appreciated the attention to detail and the effort made to ensure everything was ready for collection.

What stood out most was the customer service — friendly, honest, and focused on making the experience stress-free. I drove away feeling confident I made the right choice.

I would highly recommend this dealership to anyone looking for a reliable vehicle and a smooth buying experience ☺️

7 februari 2026
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Antwoord van The Dealership Ltd

So glad you had a good experience with us. Thank you for your kind words

Beoordeeld met 5 van de 5 sterren

Brilliant company

I brought a car from the company. James and ray were very helpful with getting us away in the car quickly. The car broke down a couple of days after buying but they got their mechanic to come and fix the problem without any problems. I would highly recommend.

3 februari 2026
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Antwoord van The Dealership Ltd

Thank you Alan for this great review and for your understanding. Much appreciated by the team.

Beoordeeld met 5 van de 5 sterren

Incredible service!

I cannot fault James at The Dealership! I had lots of questions including asking for extra video of the car. Nothing was too much trouble and James was very quick to respond. Also we are not local, but this wasn't a problem, James sorted it and even managed to get an earlier delivery day for us. Would definitely go back here again if I need another car in the future!! Thanks James!

1 februari 2026
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Antwoord van The Dealership Ltd

Thank you so much for sharing your positive experience with us. We loved answering your questions.

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