Unfortunately they haven’t helped at all with both my puppies Will still give them to them maybe it might eventually work
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Lees wat reviewers zeggen
Very easy to use … clipped a small clump Of my dog’s hair and posted on Friday .. got email results yesterday !!! SOOO impressed and have a smallish list of red foods to avoid and a similar list of m... Toon meer
Bedrijf heeft geantwoord
My springer spaniel pup, Edith, decided eating my flat coated retriever, Hattie’s, poop was a grand new daily game … an amuse bouche with a difference Monitoring her and introducing Dog Doctor... Toon meer
Bedrijf heeft geantwoord
Saw a few tiny black fleas on my cocker spaniel who rolls in anything & everything, both my girls have flea collars on, so panicked & searched for a spray. Their Spray arrived literally 24 hours afte... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Ensuring Your Dog's Wellbeing. Natural Products, Treatments & Supplements.
Contactgegevens
160 City Road, EC1V 2NX, London, Verenigd Koninkrijk
- enquiries@thedogdoctors.co.uk
- thedogdoctors.co.uk
4,0
Goed
290 reviews
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Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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I bought this because my 3 year old…
I bought this because my 3 year old springer wouldn’t leave an insect bite wound on her leg and kept licking/ biting it so it wouldn’t heal. Had to put quite a generous spray over the wound area and reapply regularly but within 24 hours she had got the hang of it and left it alone to heal. Beware even after washing your hands thoroughly it still li gets under nails. It truly tastes yuk.
23 september 2024
Antwoord van The Dog Doctors
Hi there, thanks so much for taking the time to leave your feedback. We are pleased to hear the product helped heal your springer's bite. Thanks again
Comfort for my dogPrompt delivery
Prompt delivery. Fern's no loner scooting & her pooh's are more sokid.
29 september 2024
Review zonder uitnodiging
Antwoord van The Dog Doctors
Hi there, thanks so much for taking the time to leave your review. We love hearing from our wonderful customers!
Less severe itching after several…
Less severe itching after several months of use, but still a bit of itching!
29 augustus 2024
Antwoord van The Dog Doctors
Hi there, thanks for taking the time to leave your review. We are so pleased to hear there is less severe itching. Thanks again
Fantastic product
Fantastic product, I’ve used for all of my dogs and it’s the only thing that has worked!
I ordered one this week and when it arrived it was damaged, I emailed Daniel who responded quickly even though it’s a Sunday, they are sending me a replacement. Absolutely fantastic customer service, thank you
8 september 2024
Review zonder uitnodiging
Antwoord van The Dog Doctors
Hi, thanks for leaving your feedback, we are pleased to hear you are happy with our products and service. Thanks again
No way to rectify incorrect delivery address
I have updated my original review in light of the quick response from Dog Doctors to my email rectifying the delivery address.
Thank you for your excellent customer care.
My original review;
I had a made an order. There was no option to select a delivery address that was different from the card address ( unlike Amazon ). There seems to be no way to rectify or change the delivery address. In order to track your order it requires you to download another App ( 3rd party ) that requires registering with more of your personal data.
7 september 2024
Review zonder uitnodiging
Antwoord van The Dog Doctors
Hi there, please can you email enquiries@thedogdoctors.co.uk with more details about your issue and so we can rectify it for you. In the checkout process you are able to add a delivery address. Thanks
Product did not work at all .
Product did not work for my dog but I know it has worked perfectly for many other dogs but sadly not my little chewer.
But because it was not effective for our dog. We have been offered a full Refund
I still believe that this would still be 100% for many other dogs.
20 augustus 2024
Antwoord van The Dog Doctors
Hi, thank you for taking the time to leave your review. We're sorry to hear that the Anti-Chew Spray didn't work for your dog. Our products are natural remedies, and we understand that they may not be equally effective for every dog and there are other factors to consider. That's why we offer a 60-day money-back guarantee, allowing you to trial the product risk-free. We've sent you an email to initiate this process, so please keep an eye out for it. Thanks again.
Great results from the scoot chews
Great results from the scoot chews, my dogs love them, I have 2 frenchies and no more scooting bottoms!
Easy ordering and fast delivery!
2 augustus 2024
Review zonder uitnodiging
Antwoord van The Dog Doctors
Thanks for your review :) we love hearing from our lovely customers!
Antwoord van The Dog Doctors
Hi there thanks for taking the time to leave your review, we are pleased to hear you are happy with our service :)
Delivery was very fast.
Delivery was very fast.
The Coprophagia soft chews at present arn't working but my puppy has only had them for two weeks. Hope they work soon.
25 juli 2024
Antwoord van The Dog Doctors
Thank you for taking the time to leave your review. We love hearing from our lovely customers. You should see results from 3-4 weeks, if the individual situation of your dog is particularly bad then it can take a little longer to see results. Please get in contact on enquries@thedogodcotors.co.uk if you have any questions. Thanks again
Service and delivery excellent
Service and delivery excellent. Unfortunately neither of our normally greedy dogs will touch the breath fresheners!
Not your fault.
23 juli 2024
Antwoord van The Dog Doctors
Hi there, thanks for taking the time to leave your review. Due to Fresh Breath being full of so many different natural ingredients to combat dental hygiene in dogs, for some dog's it is not their favourite treat! Try masking in other food, or alternatively crumble over their yummy food!
Good price
Good price, quick delivery and the product is helping my little pug to not scoot.
23 juli 2024
Antwoord van The Dog Doctors
Great to hear of your results with our Scoot Solution. Thanks for taking the time to leave your review!
Excellent products and service
Excellent products and service. Like the anti flea which is a support with puppies!
22 juli 2024
Antwoord van The Dog Doctors
Thanks so much for your review, we really appreciate hearing from our lovely customer! We are glad to hear of your experience with our product. Thanks again
Very good product and prompt delivery
Our order was delivered only a couple of days after ordering and the herbal flea treatment did an excellent job on our two dogs and smells good too.
26 juli 2024
Review zonder uitnodiging
Antwoord van The Dog Doctors
Hi there, thank you for taking the time to leave your review. We are pleased to hear your experience with our Herbal Flea Spray!
Bought the Anti-Chew Spray and it…
Bought the Anti-Chew Spray and it didn't work. Tried on all types of surfaces and didn't work on any.
3 augustus 2024
Review zonder uitnodiging
Antwoord van The Dog Doctors
Thanks for taking the time to leave your feedback. We are sorry to hear of your experience with Anti Chew. We have emailed you personally regarding a refund for your product. Thanks again
Stop chewing product
Product was quick to be delivered but unfortunately didn't work to help stop our pup chewing
20 juli 2024
Antwoord van The Dog Doctors
Hi there, thank you for taking the time to leave your feedback. We are sorry to hear your results with Anti chew. In some cases continuous and generous amounts must be applied and over a few month period to ensure the habit is broken. We offer a money back guarantee if you wish to return the item please email enquiries@thedogdoctors.co.uk.
Customer Service excellent
Customer Service excellent
Thsnk you
Will definitely be buying more products from you soon
27 juni 2024
Antwoord van The Dog Doctors
Hi there, thank you for leaving your review. We absolutely love hearing from our wonderful customers! We are excited to see how else we can help you and your pup. Thanks again
Urine stopper.It does just what it says…
Urine stopper.It does just what it says on the bottle. My little pee pot was unstoppable but now he's definitely going outside 99% of the time for pee time. The 1% is down to me forgetting to spray where he goes regularly.
I highly recommend. Thank you the dog doctor
25 juni 2024
Antwoord van The Dog Doctors
Hi! Thank you so much for taking the time to leave your feedback! We are so pleased Urine Stopper is helping you and your pup. Thanks again
Antwoord van The Dog Doctors
Hi, thank you for taking the time to leave your feedback on our Herbal Flea Spray, we are glad to hear you and your dog are enjoying the product! Thanks again
Quick delivery
Quick delivery. Anti chew spray has helped, more on the soft furniture than wood but still has helped. As another review said when you spray it you do need to make sure non of it touches your hands and air the room as you can taste the bitterness. It doesn't take long to go.
We haven't really needed the urine stopper but it has a lovely ginger smell so have used it on our mats.
27 juni 2024
Review zonder uitnodiging
Antwoord van The Dog Doctors
Hi there, thank you for your reviews. We love hearing from our wonderful customers and the stories of your pups! Thank you again
They do not honour full refunds
Bought some very expensive coprophagia chews that did not work. They purport to give full refunds but was not reimbursed for the original £3.99 P&P with my initial order and had to further cough up another £3.69 to return a product that didn't work which they dont refund either! Utterly appalling customer service. Very misleading with their Machiavellian manoeuvres. Don't bother buying from them unless you are prepared to be completely ripped for products that do not work as you will not not receive a full refund as promised.
24 juni 2024
Review zonder uitnodiging
Antwoord van The Dog Doctors
Hi there, thank you for taking the time to leave your feedback.
We are sorry the Coprophagia Soft Chews did not work for your dog. Here at The Dog Doctors we believe that just as for us, dog's are on their own individual health journey and the time desired results are seen can vary. We do everything we can to keep product costs as low as possible for dog owners and to help reduce expensive vet bills throughout the lifetime of dogs.
As per our returns policy we do not pay for postage costs on returns. Many companies are unable to do so.
As a small independent U.K business we have to ensure we stick to our policies to ensure we are able to continue to keep our product prices as low as possible for our lovely customers, and to ultimately help as many dogs as we possibly can with our natural healthcare solutions. This is our mission here at The Dog Doctors.
We are sorry you have not had a good experience, we hope to be able to help you and your dog in the future. Thanks again
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