Prompt response when you have problems, in my case, delay of delivery because of Romainian Post Office. Pay attention, as a EU buyer, you need to pay TAX !
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Lees wat reviewers zeggen
Cannot thank them enough, I ordered an OPV for my Gaggia Classic Pro after breaking my original while fitting a new spring and I ordered it in the evening on Monday December 22nd. It arrived today, Ch... Toon meer
I found The Espresso Shop online while searching for parts for my aged Pavoni and emailed a query on parts compatibility. I got a really comprehensive response the following day and a link to all... Toon meer
prompt response -prompt postage - & parts on the shelf with choice of genuine OR aftermarket generic spares thus a saving to the customer . Only issue was the Neon lamp holder is supplied without the... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For us at The Espresso Shop, it’s all about the coffee. We are a family run coffee and coffee machine supply business, founded in 1991 by Steve, a highly experienced retail manager for many years. We look for quality, value, and reliability in every coffee related product we sell, and we strive to back this up with quality of service and experience, impartial advice. At The Espresso Shop we consider our service to be prompt and efficient, and our mission is to provide a reliable service in the field of coffee and coffee machines, by making available and supplying quality assured products.
Contactgegevens
Unit 58, Elderpark Workspace, 100 Elderpark Street, G51 3TR, Glasgow, Verenigd Koninkrijk
- 01414251083
- info@theespressoshop.com
- theespressoshop.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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My go to place for spares to maintain…
My go to place for spares to maintain my trusty Gaggia machine
Amazing stock and pricing
never received product
knowledgeable and friendly
Used these guys twice now. Excellent advice over the phone: knowledgeable and friendly. Prompt shipping and delivery. What more could you ask for? If it's to do with coffee, I'm coming here!
Easy to order and quick delivery
Easy to order and quick delivery. Exactly what i needed to service my machine.
Great service ,quality items ,fast…
Great service ,quality items ,fast delivery would recommend
Easy to find online clear pricing
Easy to find online clear pricing , easy payment and arrived pretty quickly from across the globe.
Always a positive experience with good…
Always a positive experience with good products at a fair price.
Excellent service all round
Fast Delivery.
Highly recommended
I was impressed how the notification system worked and did notify me that as soon as the items I was interested for were back in stock. Furthermore, the fact that I could keep items in my basket whilst waiting for another to be back in stock was very helpful indeed. Once my order was completed, it was dispatched and arrived in Cyprus in no time at all.
Always a great experience
Always a great experience shopping at the ES. Great selection, competitive prices, fast shipping.
Shop with confidence.
Good service
One of the few online stores with my selected product, and with reasonable postage. Very speedy delivery!
I ordered on June 1st and shipped on…
I ordered on June 1st and shipped on June 5th. I never get my order until NOW. I emailed them 2 times. They told me to wait one more week.
NEVER receive my order until NOW (Update July 2nd)
Order was placed on the 18th of June…
Order was placed on the 18th of June and I paid for royal mail 48hr. I contacted them
by email asking for a refund after 5days of not receiving the item only to be told it could take up to 7 days. it is the 9th day and still no delivery after contacting royal mail I was told they received the package on the Tuesday the 25th on June at 8.18.
One thing I Hate is to be lied to by someone whom thinks everyone outside there world is stupid. After reading through the reviews it look like its a normal code of there business to treat customers like this. I have used them in the past now I will never use them again (LIERS)
update: they send me a email saying the item has been returned to there local Postal sorting office to be returned back to them yesterday the 27th, they had the wrong address but I have been ordering from them from 2021 and the address is exactly the same. today the 28th I received my order. WHAT A LYING BUNCH OF USLESS PEOPLE. they did not post it on the 18th like they said, they posted it on the 25th. that lot need to get there act together and sack the useless liar.
Expert and helpful engineer
Expert and helpful engineer. Excellent on-line sales. Good advice. But very long waiting time to get a machine serviced.
Good spare parts and manufactures
Great shopping experience
The pricing on the parts and cost of shipping were great! It was much more economical to buy the parts from TES, than here in the US. The only reason I couldn't give them a 5-star was because it took two weeks to get the parts, and that was using FedEx. Still, I'm very satisfied and will look to TES for any future needs.
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