Everything made so easy. Clarity of the web site: easy to order & pay : almost an instant acknowlement with tracking link. Tracking link supplied didn't work for me but notified company and withi... Toon meer
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Lees wat reviewers zeggen
I have ordered 2 different sets of FFP3 face masks from this supplier. They arrived promptly and well packaged. A pack of Ear Loop Toggles were missing in the delivered package. But after notifying... Toon meer
Faulty filters and mask is wrong size, asked for return and they ignore me. Will have to go to bank now to recover money and then the face mask store can waste their time trying to contact me for th... Toon meer
Bedrijf heeft geantwoord
Needed guidance on best masks to buy so called and spoke to a very helpful man who went through the best options for me to choose from. Needed them urgently so he advised next day delivery. They arriv... Toon meer
Bedrijfsgegevens
- Beschermkledingleverancier
- Tandheelkundige benodigdheden winkel
- Medische apparatuur leverancier
- Veiligheids- en werkkledingwinkel
- Veiligheidsuitrusting leverancier
Geschreven door het bedrijf
We are an mutli-award winning supplier of Personal Protective Equipment (PPE), we specialise in Face Masks, Replacement Filters, Gloves, Coveralls and Covid Tests. As the home of Respiratory Protective Equipment (RPE) equipment, we specialise in supplying FFP3 masks, FFP2 masks, Type IIR Surgical Masks, Half & Full Face Masks, replacement filters and face shields. We also are one of the only suppliers offering FFP3 and FFP2 children’s masks. We carry a full range of reusable and disposable masks from the top brands such as 3M, Moldex, JSP, GVS, Alpha Solway, Omnitex, Rosimask, Handanhy and Honeywell. We supply the general public, dentists, care homes, construction sites, police forces, private hospitals and the NHS.
Contactgegevens
Unit A 1-4, BA4 5BY, SHEPTON MALLET, Verenigd Koninkrijk
- 01749 938160
- info@thefacemaskstore.co.uk
- thefacemaskstore.co.uk
4,7
Uitstekend
838 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Sent the wrong order, no communication
I was sent the incorrect order (ordered two masks without valves, but two masks with valves arrived). I emailed on the same day the wrong order arrived to inform them, providing my order number and photos of the incorrect delivery. I never heard a thing back. What a waste of my time and money.
[Update 19/10] as soon as I published this review I sent a follow up email and was contacted immediately with an offer of a free replacement. It shouldn't take a negative trustpilot review and chasing to get to this situation, but I appreciate the offer so I uprated my review from 2 to 3 stars to reflect this.
30 september 2023
Antwoord van The Face Mask Store
Hello,
I am very sorry about this situation. You are quite right, it should not take a negative review for us to deal with a return request.
Your request was unfortunately missed by us and we hold our hands up to that. This level of service falls far below our high standards.
I hope our efforts go someway to make up for this error.
Kind regards,
Sam
-TFMS
IMask review - really impressed
I took advantage of the promotional offer and tried a free iMask. Nice in black. I’ve a largish head with a long narrow face so find it hard to get a good fit. Large masks tend to be too wide and regular ones not long enough, so move around when I speak. I’m very pleased to report the iMask fitted really well and was very comfortable and easy to breathe too for an FFP3. Key features are a good stiff nose wire, adjustable cloth elastics (not rubber bands) that feed through the mask - really easy to adjust, and a generous and comfortable closed cell neoprene style foam across the nose for the full width of the mask, giving a really good fit without leakage. A much better fit for me than both Aura and HY in this cup (3 part) style.
5 september 2023
Our go too mask store
Staff always very helpful. Good range on products and deliver on time. Our go too mask store
26 september 2023
Well-packaged. (These P3 filters are fragile...)
The most important thing? My GVS Elipse replacement filters were packaged in a good, strong box. (Filters are fragile...)
Thank-you. (And a better price than buying direct from the GVS store on Amazon (UK)...
A very trusted source for RPE. Full marks.
6 oktober 2023
It's Okay.
Well now, I ordered what I required from a wide selection, it was sent out reasonably quickly, and seems to do the job
6 oktober 2023
Good experience thanks
5 oktober 2023
Excellent service and speedy delivery.
4 oktober 2023
Dependable suppliers
I find the products on face mask store very good value. The mask and filters I have bought have been top quality and long lasting.
27 september 2023
Great offers and delivery time
Great offers and delivery time. Very quick to deal with issues
3 oktober 2023
Huge selection of masks for may purposes.
This is a great store for masks of all types, all sizes, all levels of protection. Also massive amounts of detail about the masks, including International Standards and conformity - all at great prices.
3 oktober 2023
Excellent products always delivered…
Excellent products always delivered promptly with excellent communication.
30 september 2023
Quick delivery
24 september 2023
Very simple and easy to face mask make order
Very simple and easy to make order, face mask was of good quality, ordered when I was in hospital with Covid. Arrived in stated time, so I will be using for couple of weeks whilst at work till my immune system is 💯. Highly recommend and would buy from again
25 september 2023
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