This was our 5th service visit from this company and their engineer Frank does a great job. He is knowledgeable, efficient and friendly, keeping us fully informed during the service. We shall certainl... Toon meer
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Lees wat reviewers zeggen
Great experience from start to finish, came to service and was not able to as new kitchen fitted didn't allow, came back with a tool to remedy, did full service, let you know when he was on his way,... Toon meer
Russell and Jack attended as our under floor heating / heat pump didn’t seem to be heating the house. They were very knowledgeable on the systems and were able to diagnose and resolve the issue, Russ... Toon meer
Bedrijf heeft geantwoord
Easy to book annual boiler service. Friendly staff. Reminders sent that annual service due. Reminder sent the day before appointment. Engineer that came to do the service was really consciencious. He... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Based in Yorkshire and with over 40 years heritage - The GOOD Heating Co offer a friendly, reliable service for all your heating installations and service.
Contactgegevens
Woodlands House, Station Road, LS18 5NL, Leeds, Verenigd Koninkrijk
- 0800 4647966
- sales@thegoodheatingco.com
- thegoodheatingco.com
5,0
Uitstekend
559 reviews
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Excellent annual boiler servie
Excellent, on time, pleasant engineer, service done, no fuss, easy.
20 maart 2024
Boiler service
Excellent speedy service. Very pleasant engineer who was efficient and tidy
12 maart 2024
I found the phone reminder very useful
I found the phone reminder very useful. The caller was courteous and helpful. The same engineer came as the last two times, at my request. He was quietly efficient as in the past at servicing my boiler and asking about other appliances. He was able to come earlier than booked, after a courtesy call to check it was OK which meant I could resurrect a visit from a friend that I'd postponed. All in all up to the standards one hopes for!
23 februari 2024
Boiler Service
Quick response once they had been reminded an annual service was a month overdue!
19 februari 2024
They attended promptly as arranged and…
They attended promptly as arranged and dealt with all issues, leaving the customer satisfied and reassured.
22 februari 2024
Frank the engineer
5 februari 2024
Call from engineer prior to arriving on…
Call from engineer prior to arriving on time. Work carried out professionally and left areas of working clean and tidy. Engineer clearly explained any queries I had.
25 januari 2024
I was expecting the engineer between 8…
I was expecting the engineer between 8 and 8.30. He arrived at 9.15
He is a quiet person but very polite and respectful . The job was done efficiently.
19 januari 2024
Frank is very reliable/helpful.
12 januari 2024
came on time.did what needed doing
came on time.did what needed doing. results satisfactory
11 januari 2024
Didn't refill system we had heating…
Didn't refill system we had heating when we came home
20 december 2023
Antwoord van The GOOD Heating Co.
I am so sorry to hear you are disappointed in our services. I have looked and can't see we have been back out to address this problem. I can see that the engineer has left reading and all was ok. I can see he repressurised the expansion vessel. There could be a problem with this. If you would let us know we are happy to take a look.
Kind regards
Simon
Managing Director
GHC's number given by previous house owner.
We moved into the house in August 2023 and was given GHC's number by previous owner.
Frank arrived on time and knew where the boiler was (from previous visits) and was finished within the hour.
Everything went smoothly!
19 december 2023
Antwoord van The GOOD Heating Co.
Thank you for your kind words. It's good to get positive feedback.
Fair quote and great workmanship
Fair quote and great workmanship. A friendly firm to work with.
7 december 2023
Antwoord van The GOOD Heating Co.
Thank you we try our best :)
easy to arrange maintenance visit
easy to arrange maintenance visit. pleasant staff, but expensive.
1 december 2023
Good communication
Good communication, arrived as expected, care taken while working in house, good explanation given throughout.... Happy customer.
9 november 2023
Antwoord van The GOOD Heating Co.
We much appreciate your feedback. We aim to please :)
New radiators fitted and resited
New radiators fitted and resited
Fitted well, look really good. Efficient working.
Very clean working.
Would definately recommend this company for regular maintenance and boiler service as well as new installations
6 november 2023
Antwoord van The GOOD Heating Co.
Thanks, Steven for your review. Our mission is to try and keep our customers happy and feel we add value. We don't always get things perfect but we do our best.
Jay did good
Jay, the Good Heating Co engineer who fitted our new boiler, was personable, polite, efficient, clearly highly skilled and explained the operation of the super whizzy Nest system with admirable clarity (no mean task, as I’m a technological numptie). There was minimal disruption (I worked from home throughout the installation) and most of the work was completed in a single day. Our system is now properly balanced, so we have for the first time effective central heating over four floors. We had no complaints at all.
2 november 2023
Antwoord van The GOOD Heating Co.
We are very pleased with your review of our installer Jay. Thank you much appreciated. It goes a long way to get our valued customer's feedback. I will pass on your kind words to Jay. Thanks again for using the TGHC
Antwoord van The GOOD Heating Co.
Thanks, Sarah for your feedback, we try our best. Much appreciated.
Antwoord van The GOOD Heating Co.
Thanks, Joy for your kind words. It's good to hear our team in the field are keeping up the continued good work.
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