My shopping experience on Kawaii Shoppu was amazing! Although I jave not bought anything yet, they have a wide variety of categories to choose from, whether it is clothing, tech, or plushies. I also l... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I ordered XL (kawaii fox ribbon flare sweater) and L (bear bag kawaii hoodie), because I like things being baggy on me (I’m a UK Medium), and they looked more like a medium/small. They only just fit... Toon meer
Bedrijf heeft geantwoord
Hi Kawaii Shoppu you need to check this website which is copying as it is of your website and trying to fool people in india. We are not getting any support and lost our... Toon meer
Bedrijf heeft geantwoord
Order number #11602 A few weeks ago I ordered a couple of items one of them being the 10 piece pink paw stationary set. I got the tracking numbers for all the items but when I clicked on the tracking... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Discover all things cute at The Kawaii Shoppu. Kawaii Cute Gifts, Homewares, Fashion, Plushies & more. Get in touch by using the contact form on our website at any time! We're here to help. Thank you! Happy Shopping!
Contactgegevens
3,1
Gemiddeld
139 reviews
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Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Antwoord van The Kawaii Shoppu
Thank you for your review, hope you enjoy your new Kawaii items.
great shop online
9 april 2023
Antwoord van The Kawaii Shoppu
Thank you so so much Cendrine for your kind review.
Antwoord van The Kawaii Shoppu
Hi Tiffany. We tried to look for a contact from you but we can not find one. If you have an issue with one of your products, please do get in contact so we can help you fix this issue. Sometimes human errors are made but we strive to correct them if you reach out to let us know.
Last year I bought a watch
Last year I bought a watch, it did take long but that didn’t bother me. When I recieved it I realised that it was pink unlike the brownish peach colour it had in the picture. I did use it and it was alright, I just kinda wish I didnt buy it because I feel uninterested in it
7 augustus 2022
Review zonder uitnodiging
Antwoord van The Kawaii Shoppu
Hi Anya, Thank you for your review. Sometimes different screens show a very different color especially for red colors. So it may appear slightly different color. If you are not satisfied and the color is totally different please send us an image for us to check. Thank you.
Items came quickly and were exactly as…
Items came quickly and were exactly as advertised.
7 maart 2023
Antwoord van The Kawaii Shoppu
Hi Donna, Thank you so much for your kind review. :)
Nice cute online shop
It is a trustworthy place to buy cute items, although I have found some of the items here can be purchased elsewhere for less money if you do your research. Everything I ordered came nice just as I had wanted it. I ordered a large haul of items and although it took a while, everything came exactly how I wanted it :)
11 april 2023
Review zonder uitnodiging
The friend I bought the gift for…
The friend I bought the gift for absolutely loved it.
3 januari 2023
Greatest Gift for 2023
My grandkids absolutely love this toy and hope it works for years. I'm happy with my purchase. Thanks, SW
14 maart 2023
Review zonder uitnodiging
We are trying to track 2 orders that…
We are trying to track 2 orders that are supposed to be sent to the uk but not getting any response from Kuwaii, plus some items in our order have been cancelled and refunded without our knowledge.
Really need these items by next week for 2x daughters birthdays but haven’t been sent a tracking number, and not sure what else to do!
21 februari 2023
Review zonder uitnodiging
Antwoord van The Kawaii Shoppu
Hi there. I think we have already spoken over email. The packages were sent out and delivered I believe within the time frame we quoted. We did notify you that two items were out of stock so we refunded you. We have requested more information from you so we know exactly which customer you are but it sounds like a very specific customer, please respond so we can help further if you haven't already received your packages. Kind regards, Emmie.
Quick Response
Quick to respond to email and rectify problems which they didn’t cause. Beautiful product, would gladly use again
7 november 2022
Antwoord van The Kawaii Shoppu
Thank you so much for your review. If there is anything we can do to help please do not hesitate to ask us. <3 Kind regards, Emmie
Best shop ever!
31 januari 2023
Antwoord van The Kawaii Shoppu
Thank you so much for your kind review :) We are here whenever you need cute items. Thank you, Emmie
Antwoord van The Kawaii Shoppu
Hi, so sorry your bottle was cracked. Please use our contact form to claim a refund or replacement we will be very happy to help if you provide images. Thank you.
Antwoord van The Kawaii Shoppu
Aw, Thank you for the review. Please let us know if you need any assistance when making a decision to buy. Take care, Emmie. <3
Helpful response
When delivery of my order took longer than expected, The Kawaii Shoppu was most helpful in informing me where to look - no automatic or templated messages here! Shipping from the UK into the EU has become a bit more difficult, but the wait was worth it.
7 januari 2023
Review zonder uitnodiging
Antwoord van The Kawaii Shoppu
Thank you for your kind words. logistics at the beginning of the year was a little difficult with lockdowns and holidays but so happy this has all ended now. Thank you so much for your patience and understanding. Kind regards, Emmie.
Bc of kawaiishoppu
I just gave this a good rating bc of kawaiishoppu it told me it would help the company so I just did it I don't really know this app so I have no experience
19 januari 2023
Review zonder uitnodiging
Antwoord van The Kawaii Shoppu
Thank you Johanna for your review. We ask you to leave a review as you left one on. our store, but most people check the reviews on here too. Thank you so much for your support. Have a lovely day. :)
The website is easy to navigate on and…
The website is easy to navigate on and has a variety of categories of kawaii items to choose from!
26 november 2022
Review zonder uitnodiging
It was very soft and the colours came…
It was very soft and the colours came as expected
24 november 2022
Review zonder uitnodiging
After over a month of waiting I finally…
After over a month of waiting I finally received the second item in my order that was delayed due to the COVID lockdowns in China. After all that they sent me the wrong colour snack box!!!
I understood the delays but this is the final nail in the coffin. Now I have to wait even longer.
28 december 2022
Review zonder uitnodiging
Antwoord van The Kawaii Shoppu
Hi Nina,
We're really sorry about this and can only apologise, due to the lockdowns seriously affecting supply chains many things have been difficult for us over the past two months, which have now thankfully ended. We have fully refunded you for this item and we're very sorry for this inconvenience.
Kind regards,
Emmie
Scratched product
I ordered the space cat light and the box came a bit mangled and the light was ON upon opening the box (could have been moving in transit). Communication is fine just disappointed in the condition of the light too - some scratch marks were left on the plastic. They also sent me the wrong one too - as I got a bunny one instead of the cat one.
11 december 2022
Review zonder uitnodiging
Antwoord van The Kawaii Shoppu
We're really sorry about this, we have had some trouble with logistics during lockdowns affecting supply chains which are now thankfully over. We have already been in contact via email. We hope you are satisfied with the solution. Thank you. :)
Order #11295
Ordered a few items and got the shipping code on Oct 31st. It is now Nov 29th, so I looked more into the tracker and it said my order was canceled on Nov 21st. I did not cancel but it still says my order is in transit. Hoping it will get here but I have absolutely no idea if it will? I have also written an email and contacted them through their website, no response.
29 november 2022
Review zonder uitnodiging
Antwoord van The Kawaii Shoppu
Hi Paris, Thank you for your review. I can see this order is now successfully delivered. We just had to update the tracking code, your order was not cancelled. We have already responded to your emails before, sorry if we are in a different timezone to you. Thank you, Emmie.
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