The Saber Factory Reviews 

Saber Factory hilts have an amazing build quality, good weight and great features. They look just like the hilts seen in the movies, making these props a perfect addition to ones collection.

Product packaging is also exceptional, allowing for safe transport and protection of hilts and blades. Will definitely purchase more hilts from Saber Factory in the future.

Took forever to arrive with no communication.
Stand and adapter I purchased were not included.
Three attempts to resolve with no response.
Seems typical these days for Chinese origin junk they don’t even disclose when purchasing.

It took a little longer to arrive which was expected and the blade doesn't go as deep into the blade as was told but overall the product has great durability and functions pretty well

Amazing product.
Amazing price.
Amazing quality.
Amazing.

It's 2 days shy of a calendar month and I still haven't received my order

I had a saber that I bought a year and a half ago that suddenly stopped working.Kevin came to my rescue and helped me out. Was very patient with me and sent me instructional videos on how to disassemble the saber and remove the electronics . Turned out that it was a defective pogo connector. He arranged to send me a new button circuit and pogo connector for free—and he extended the warranty on the saber. He did not have to do this, but he did. This is absolutely Amazing OUTSTANDING customer service!!! If I could give him ten stars I would.

Very helpful customer service!

I like the products themselves but I think they could do better with the belt rings and make them super rigid so they don't cling against the pommels.

Super fast shipping! Such a well made, beautiful product. I'm absolutely in love.

Exceeded my expectations. Customer service was helpful and fast. Made the quick charge to my order before shipping. Hilt is Awesome. Very happy with my experience and purchase.

The Sabre was great! I asked for a non electronics version of the Kyle Katarn hilt for display only and it's amazing. My only comment/concern is that one segment seems to have a wobble to it that I can't seem to tighten down on but other than that, money well spent! Thank you for the fast and friendly service!

My grandson was extremely happy for his light Saber.

A great product - feels almost like what a "real" lightsaber would in mind. There is internal power coils, catridges.... feels heavy and quality

Hint - The blade colour options are bit hard to operate (or too easy) I keep accidently bumping them on the main switch... I would suggest future models have a separate knob where we can oscellate between colours.

If you want a lightsaber - this is the one to get!

5+ star experience.

The products were great. The shipment came in earlier than expected. I emailed Kevin to add articles to an existing order and he made that super smooth and included with the original shipment.

At the end, when the products arrived, they were well wrapped up, but I had an issue with the app. Mailed Kevin, got a swift response, and not long afterwards I got an updated working beta app, and a little later he emailed me stating the new release-version was out at Play Store.

This is exemplary customer service, and quality products, I can highly recommend this store.

The customer service was exceptional, but it was disappointing to receive a damaged chassis. I understand that the damage was deliberate and made for aesthetic reasons, but I was unaware that this alteration was being made and wasn't given an option to select an undamaged version.
But again, the lightsaber itself is fantastic, and it's a great addition to my collection!

i think it would be productive to have online links to assist in assembling and i have several parts in the saber that I have no idea what they are for?

I was very disappointed with the packaging (I bought it as a birthday gift). The saber looks good, but it's not as bright as I'd hoped.

Nice weight and number of profiles/functions

Absolutely fantastic. The quality of the Graflex Episode IV Skywalker saber is amazing. The attention to detail is something to behold and it feels top quality and a good weight. An elegant weapon for a more civilised age.

Very easy to disassemble with the clip and J-lock, I bought a proffie based version which you can access to charge in just a few seconds.

I chatted with Kevin regarding the saber (check out his excellent YouTube tutorials) a great person and obvious expert full of great tips.

This is the one I’ve always dreamed of having, after seeing the film as a 5 year old! It’s finally mine, and I didn’t expect it to be this good!!

My experience was magnificent
The saber are top quality and the range of saber types and characters are impressive only thing that could improve is price though majority is fairly priced even the neopixels are a decan price.