Really pleased with my order from The Terrace. I bought some SWFC swim shorts and a hat — both were good quality, arrived as expected and fit well. Smooth ordering process and would definitely use the... Toon meer
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Lees wat reviewers zeggen
Always had a good shopping experience with The Terrace. Quality items. Just a shame that my team, don’t seem to have the same amount of choice as others, or I’d purchase even more!
Can't knock the lads behind the scenes at The Terrace making it all happen! Great quality products and fantastic service as standard. Banter with the customers on social media is always top-notch too.... Toon meer
For the price you are paying the quality and packaging of the product are awful. Product comes just in a delivery bag, no labels inside the package, logo is a heated sticker not even stitched on th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
The Terrace Store - providing the best merchandise for football fans
Contactgegevens
Verenigd Koninkrijk
- theterracestore.com
Heeft 80% van zijn negatieve reviews beantwoord
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Ordered a mystery box and not received…
Ordered a mystery box and not received my order every time I try and track it sends me to a different page... No customer service page or contact us on website... Poor really when it states 5 days for delivery and I've been waiting nearly 3 weeks now
Mystery box
Ordered a Leeds mystery box and wasn't massively impressed with the goods inside.May be my fault for not realising it would all be sponsor related rather than team related.
Took a gamble with the mystery…
Took a gamble with the mystery box-wouldn’t recommend it!
Bought a second hand mystery box
Bought a second mystery box for a birthday present recently, I was very excited about purchasing this and was bigging it up as the best present ever. although the recipient appeared to be very grateful on the outside he felt very disappointed like myself with the contents, now I know a mystery box is a mystery box but this was put together without any thought whatsoever. A used program that had been written in, mouse Mat, coaster and bottle opener wasn’t what I had in mind when I ordered it. Up to this point I had rave reviews about this company but no anymore. I feel scammed out if my money. If I’d wanted an old program that had been written in I would have gone to an old book store. To say I was disappointed is an understatement and I will not be revisiting this site again
Don't buy the mystery box
Ordered and paid £18 for mystery box. Got a tea coaster. A bar slop mat, a cup and a tin with stadium on front. Absolute crap and not worth £18 quid. I would not recommend buying a mystery box for your team
An honest review
Ordered a forest retro shoulder bag good quality for the price received in the agreed timeframe an enjoyable experience 😁
Never a bad experience …
Have ordered several times from The Terrace Store have had no problems with any of the merchandise. Nottingham Forest Mystery Box was excellent and great value for price.
No sign of refund
Ordered Nottm Forest t shirt dispatched 17th Dec
Unfortunately too small. Returned t shirt asking for refund so could then buy next size up. Heard nothing.
Sent e mail requesting update , still no reply
Customer service very poor, will not be using again
Wrong colour
Ordered a Nottinghan Forest phone case for my son for a Christmas present it was supposed to be red but is burgundy,nothing like the pictures,emailed customer service who state the "design team" say "Its because its printed on black not on a white mug".
Wouldn't recommend purchasing anything from here.
Top Store
Brilliant products am made up with them. Would definitely recommend.
Pays your money and take your chances.
Ordered way before their 14th Dec cut off for Xmas, had a notification of shipment but knew something wasn’t right when Evri said they had been expecting it for over a week, a shipment notice from the terrace seemed dodgy and low and behold, 4 days before Xmas, the mail saying we haven’t got the item so you won’t get it. FFS. Don’t bother with this shower.
shockingly bad 2
finally got my jumper and to be fair im quite happy with it thats why i gave them an extra star.they just need to keep the customer better informed on deliveries.
Still waiting for an order
Still waiting for an order placed on Nov 27..,
My mum always said if you can’t say…
My mum always said if you can’t say anything good,don’t say anything.
“ “
Ordered a gold mystery box what a load…
Ordered a gold mystery box what a load of rubbish,is was a Xmas present for my 12 year and it came with a mug a tin pencil case doesn't even have the clubs name on it,a mouse mat that doesn't even have the club's name on and a bottle opener that also doesnt have the clubs logo on so everything i got doesnt have the clubs name or logo on it,total rubbish, and waste of money,the cup has marks on aswell,will never but anything from there again and I will be telling people not to buy from there and deliver took naily 3 weeks
Ordered a football mystery box and it’s…
Ordered a football mystery box and it’s absolute rubbish got a mug a coaster and scarf and the scarf doesn’t even have the clubs name on it . Never ordering from these again
Love this company
Unbelievable quality, arrived 2 days after I ordered. Nice touch with free personalisation too, dad was chuffed!
Awful Delivery Speed
First time I have used this site and it will be the last. Painful experience waiting for your order to be delivered - it takes soooooo long! If you do order anything, don't expect it to arrive any time soon.
If i could i would give zero…
If i could i would give zero stars,pathetic shopping experience with theterracestore and Shop.according to terrace my order has been delivered but Shop say it is in transit.i will never use these two again.
Good quality product arrived within a…
Good quality product arrived within a week.
Ordered bar runners and bottle openers all arrived within a week, had an issue with one product missing, swiftly resolved and a replacement sent out.
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