These guys are great to deal with and have an extremely 'user-friendly' website for placing orders. We've had 3 experiences so far and each time they include a 'freebie' product to try out. A great ma... Toon meer
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I received my parcel from the local post office but it appeared to be partly open. On investigating further at home some of my items had obviously fallen out in the transit. One phone call to Thetford... Toon meer
Website easy to navigate. The shopping process and the processing is seamless. Communication is well done for each stage of the process. Postage is always quick. Will continue to use the site. Keep an... Toon meer
I would have given a 5 star rating but I received an email saying my order was complete. This I was informed was as it had left Thetford, I believe that this should be managed differently as the infer... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Thetford is a world market leader in mobile sanitation, refrigeration, cooking appliances, external doors and toilet care and maintenance products designed for the camping, caravan and RV market. At Thetford we have a passion for all things involving leisure, camping, travel and adventure. Our high quality, innovative products provide our customers the ability to enjoy the comforts of home on the road. Because your journey is our journey.
Contactgegevens
130-132 Freight Drive, 3062, Somerton, Australië
- 03 9358 0700
- infoaus@thetford.com.au
- thetford.com.au
4,5
Uitstekend
545 reviews
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quick and efficient service helpful…
quick and efficient service helpful information product arrived here quickly
29 juni 2026
Quick response to my emails n…
Quick response to my emails n understand that although my fridge doesn’t require a vent the vent the manufacturer had put in was the size so they could work on any fridge issues from the outside.
3 juni 2026
Fits well .It could have been half the height.
Very fast delivery. Great value. A lot cheaper than the stores.
18 mei 2026
Very prompt service and delivery.
18 mei 2026
The chat function is the best I've…
The chat function is the best I've used. Quick, and packed with information I needed.
4 mei 2026
Reacted to my comments when ordering and sent me the link to order what I wanted.
Prompt service.
9 april 2026
A good price and arrived quickly
7 april 2026
I would have given a 5 star rating but…
I would have given a 5 star rating but I received an email saying my order was complete. This I was informed was as it had left Thetford, I believe that this should be managed differently as the inference was that it was with me. Other than that the service and supply was excellent. The product arrived fully pacakaged with no visible damage very happy
2 maart 2026
I ordered my parts on Friday and…
I ordered my parts on Friday and received them on Tuesday. Awesome service.
26 februari 2026
Easy to navigate the site
Easy to navigate the site, quick dispatch once the order was placed. Quick freight time. Great experience.
23 februari 2026
Care products are excellent
The products are quality, doing what the company says they will. Order arrived promptly.
1 februari 2026
Their fridges are complete rubbish in…
Their fridges are complete rubbish in terms of caravan usage. We went on a dirt road and both doors came off. I did a backyard job with Gaffa tape on the road and when we got back Thetford did a goodwill warranty, as it was just outside warranty. They fitted two new doors and as soon as we hit a dirt road, off they came again. Politely this is an 'inferior product with room for improvement', in reality this is complete rubbish that should never have been installed in a caravan.
I would have given them one star but the service lady was quite good, so there is no issue with the staff, it is with the rubbish they sell.
If you order a caravan make sure you don't fit a Thetford, or get ready to scrape butter and last night's leftovers off the floor very soon.
15 december 2025
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