These guys are great to deal with and have an extremely 'user-friendly' website for placing orders. We've had 3 experiences so far and each time they include a 'freebie' product to try out. A great ma... Toon meer
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Lees wat reviewers zeggen
I received my parcel from the local post office but it appeared to be partly open. On investigating further at home some of my items had obviously fallen out in the transit. One phone call to Thetford... Toon meer
Website easy to navigate. The shopping process and the processing is seamless. Communication is well done for each stage of the process. Postage is always quick. Will continue to use the site. Keep an... Toon meer
I would have given a 5 star rating but I received an email saying my order was complete. This I was informed was as it had left Thetford, I believe that this should be managed differently as the infer... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Thetford is a world market leader in mobile sanitation, refrigeration, cooking appliances, external doors and toilet care and maintenance products designed for the camping, caravan and RV market. At Thetford we have a passion for all things involving leisure, camping, travel and adventure. Our high quality, innovative products provide our customers the ability to enjoy the comforts of home on the road. Because your journey is our journey.
Contactgegevens
130-132 Freight Drive, 3062, Somerton, Australië
- 03 9358 0700
- infoaus@thetford.com.au
- thetford.com.au
4,5
Uitstekend
545 reviews
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Ordered the thetford toilet seal and was given a packet of toilet satchels for free
Free toilet satchel and reasonable delivery fee
6 oktober 2025
Tried to politely return this item un…
Tried to politely return this item un opened.
Thetford simply ignored all correspondence after first request. Seemed to me that they ignored to stretch out return time beyond their return policy.
Now $1000 out of pocket with an oven I do not need.
Terrible service.
Will never shop with them again.
10 september 2025
Smooth transaction and exceptionally…
Smooth transaction and exceptionally fast delivery
30 september 2025
Delived quick and great item.
23 september 2025
Tried to order online your payment…
Tried to order online your payment system was down had to ring direct to order still couldn’t pay wait on call backs that didn’t happen call again multiple time took over a week before I could order and pay
1 september 2025
Was fairly simple to do my orde
26 augustus 2025
Great product and easy to install
2 juli 2025
happy with the product and the quick…
happy with the product and the quick delivery. Wasn't happy that the courier just dropped the item just over the front fence where anybody could have taken it. There was no reason why it could not have been left at the front door.
21 augustus 2025
Items where as described and delivered…
Items where as described and delivered in quick time
22 juli 2025
Wonderful service from Thetford
We are very impressed by the fantastic service provided by Thetford when we ordered a replacement toilet for our motorhome. It was delivered in a few days exactly as promised and the changeover fitting was painless. The price was very reasonable and we can thoroughly recommend dealing with this Company.
25 juli 2025
Once the order was placed over the…
Once the order was placed over the phone and paid for it was here the next day!! OMG so happy.
30 juli 2025
Prompt delivery and a good product at a…
Prompt delivery and a good product at a good price.
8 juli 2025
I would have preferred to place my…
I would have preferred to place my order over the phone with a person. I would have been able to ask for approximate delivery times. The first person I spoke to at your business flatly refused to take my order, Not Happy. I went to your website and order a replacement C200 toilet cassette unit. But I found the section for delivery annoying, I had to enter my information a couple of times.
Your return emails after I finished the order was very quick. The issue that I have now is that I am not able to track my order, I tap on the con number but nothing happens. I have printed a copy and taken it to my caravan service agent, (J&S Caravan Services) so they know what it is for. Therefore until they receive this product I am not able to give you a complete review
10 juli 2025
the product arrive on time
the product arrive on time and fitted well very happy with it and your service
7 juli 2025
Delivery Instructions not Followed
The delivery instructions we entered on the order were not on the package and not adhered to. Hence we had to take extra steps to pick package up rather than delivery. Your order has a space for delivery instructions. Please put them on the package.
10 juni 2025
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