These guys are great to deal with and have an extremely 'user-friendly' website for placing orders. We've had 3 experiences so far and each time they include a 'freebie' product to try out. A great ma... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I received my parcel from the local post office but it appeared to be partly open. On investigating further at home some of my items had obviously fallen out in the transit. One phone call to Thetford... Toon meer
Website easy to navigate. The shopping process and the processing is seamless. Communication is well done for each stage of the process. Postage is always quick. Will continue to use the site. Keep an... Toon meer
I would have given a 5 star rating but I received an email saying my order was complete. This I was informed was as it had left Thetford, I believe that this should be managed differently as the infer... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Thetford is a world market leader in mobile sanitation, refrigeration, cooking appliances, external doors and toilet care and maintenance products designed for the camping, caravan and RV market. At Thetford we have a passion for all things involving leisure, camping, travel and adventure. Our high quality, innovative products provide our customers the ability to enjoy the comforts of home on the road. Because your journey is our journey.
Contactgegevens
130-132 Freight Drive, 3062, Somerton, Australië
- 03 9358 0700
- infoaus@thetford.com.au
- thetford.com.au
4,5
Uitstekend
545 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Mensen keken ook naar
Great Company
I received my parcel from the local post office but it appeared to be partly open. On investigating further at home some of my items had obviously fallen out in the transit. One phone call to Thetford and without hesitation Thetford sent me another package with my missing items. A great company to deal with. Thank you
19 mei 2025
Thoroughly recommended! Understanding & informative.
After dealing with other companies and having limited success we were fortunate to contact Thetford. We found them to be extremely helpful -they identified the issue in the gas grill on our stove, we delivered our van to them & they fixed the problem. We found the staff to be very helpful, informative, understanding and sympathetic to our issue. We thoroughly recommend Thetford.
13 januari 2026
Review zonder uitnodiging
Being kept up to date on my order
4 januari 2026
Great customer service
Great customer service, quick delivery. Very happy with customer service.
8 december 2025
helpful staff
14 december 2025
Absolutely outrageous and beyond…
Absolutely outrageous and beyond disappointing!
I shattered the glass of my Thetford Topline 902 induction hob, and to my shock, there is no replacement glass available. For any premium induction hob from brands like Bosch or Siemens, you can easily order a spare glass. But here? Nothing! Instead, I’m forced to buy an entirely new unit (1000€+) This is utterly unacceptable and downright unbelievable!
13 december 2025
Review zonder uitnodiging
Quick and easy
1 december 2025
Delay on supply but once in stock fast delivery
Waited 5 months for a fixing plate to come into stock which really surprised me. However once in stock in early December the order and delivery process was very good.
2 december 2025
Aqua Kem Blue Sachets
Great product (only one that works), competitive price with a bonus, what is not to like.
The option of PayPAl payment would have made the transaction a little more simple though.
27 november 2025
Availability of parts makes the product…
Availability of parts makes the product great.
19 november 2025
Great service
Great service. Efficient. Fridge was packed extremely well. Very happy. 😊
13 november 2025
Very helpful when I asked questions…
Very helpful when I asked questions about the product,
5 november 2025
Goods have not had time to be delivered
Goods have not been delivered. No point asking for feedback before delivery truck arrives. This is just silly.
27 oktober 2025
Disgusted with your service
The Fed X delivery made no effort to let me know they had arrived to deliver my parcel, instead they they left a card instructing me to go and collect it from a shop 20 mins away each direction.
Upon my collecting the parcel, I was asked for ID which I provided and then asked to sign for it! I am furious with this service, I paid to have it delivered and that is what I expect! I don’t expect to run around wasting my time doing the job FedX couldn’t be bothered to do
15 oktober 2025
Delivery was fast and got exactly what…
Delivery was fast and got exactly what was ordered with a bonus gift. Thanks 😁
10 oktober 2025
Had the worst experience with Thetford…
Had the worst experience with Thetford , put a new fridge in our van $4100 fitted, and the after sales service is terrible, take your money and then it is your problem, 8 days in a caravan park with no fridge till it was resolved
8 oktober 2025
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.