OI have ordered edge insulation strip and UFH pipe staples, products are as described and good quality. Not to mention their customer service, they changed the delivery address for me at short notice... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
OSB for UFH with aluminium layer-Great product at reasonable price, haven’t installed it yet but it looks promising. Over all great service (I was assisted when placed order for wrong product, refunde... Toon meer
Bedrijf heeft geantwoord
I purchased 22mm foiled backed load bearing boards to do my underfloor heating exactly as described Happy to buy again Competitive price as they do a price promise Still yet to finish off this... Toon meer
Bedrijf heeft geantwoord
Product was fine and arrived promptly, however £35 for postage for a single actuator in a small box is exorbitant. How this is justified I don’t know although I’m sure you’ll attemt it. Would look els... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verwarmingsapparatuur leverancier
- Bouwmaterialen leverancier
- Ketel- en verwarmingsdienst
- Bouwwinkel
- Loodgieterwinkel
Geschreven door het bedrijf
Welcome to The UFH Group, your ultimate source for premium underfloor heating systems. As a leading provider, we specialise in both electric and water underfloor heating, offering everything from the individual components to complete solution kits that include all necessary products and accessories for effortless installation. Our range also extends to bespoke insulation boards, tailored to support any pipe size for enhanced efficiency and ease of installation. We pride ourselves on stocking market-leading brands such as Heatmiser, Mapei, Reliance Water Controls, Tio, Uponor, Whisper Controls, and innovative solutions from Tekwarm and Tekcem, ensuring quality, durability, and energy efficiency. At The UFH Group, we're dedicated to elevating your heating experience with our exceptional support, aftercare, and deep industry knowledge. Whether you're looking for a full system, individual components, or smart thermostats, our expert team is here to provide personalised guidance and support. Our commitment to excellence is reflected in every interaction and backed by the positive feedback from our satisfied customers. Discover the difference with The UFH Group and transform your space with our efficient, reliable underfloor heating solutions. For more information, visit our website at www.theufhgroup.co.uk, call us at 03300565830, or email our team at sales@theufhgroup.co.uk. The UFH Group is a proud member of the BMD Group, renowned for exceptional customer service as reflected in our high TrustPilot ratings across all our specialist sites including InsulationUK, Builders Merchant Direct, Screeds Direct, and Renders Direct.
Contactgegevens
Unit 2 Power Park, Commercial Road, S63 9BL, Rotherham, Verenigd Koninkrijk
- 03300 565 830
- sales@theufhgroup.co.uk
- theufhgroup.co.uk
4,7
Uitstekend
144 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Everything as expected
Customer service was precise and helpful as was delivery. As expected. Nothing to fault.
5 februari 2026
Antwoord van The UFH Group
Thank you Adam for the feedback, it is really appreciated.
Jenny
The UFH Group
Incorrect item supplied originally
Incorrect item supplied originally. refund and correct item with no quibbles - good service.
7 januari 2026
Antwoord van The UFH Group
Thank you Simon for the feedback, unfortunately mistakes happen and I am pleased we manged to sort it out for you.
Jenny
The UFH Group
Helpful answer to a technical question…
Helpful answer to a technical question supported by documentation. Prompt delivery and great communication.
7 januari 2026
Antwoord van The UFH Group
Thank you Chris for taking the time to leave us feedback, it is really appreciated.
Jenny
The UFH Group
First Class
Not only a competitive price for the items I purchased the guys there are very polite and friendly. I found them very responsive when I was asking question about suitability etc, providing me with the right advise for me to get the outcome I needed. Call out to Ben who dealt extremely well with my 100's of questions, obviously a subject matter expert.
5 januari 2026
Antwoord van The UFH Group
Thank you Kevin for taking the time to leave us such a great review, I have passed on your comments to Ben who will be over the moon with such great feedback (and yes he is definitely a subject matter expert 😊)
Jenny
The UFH Group
Great guidance and a smooth experience
Great guidance and a smooth experience; I'll definitely return for future needs.
5 januari 2026
Review zonder uitnodiging
Antwoord van The UFH Group
Thank you Genesis for such positive feedback, and we look forward to seeing you shop with us again.
Jenny
The UFH Group
Antwoord van The UFH Group
Thank you for the feedback and 5 stars it is really appreciated 😍
Jenny
The UFH Group
Driver was great
Driver was great. Communication was great. Thank you for your service
16 december 2025
Antwoord van The UFH Group
Thank you Ellis for the great feedback , I have passed your comments onto the driver
Jenny
The UFH Group
Antwoord van The UFH Group
Thank you for the 5⭐'s
Jenny
The UFH Group
Really good shop
Very fast delivery. Product as described, well-protected during delivery. Lowest prices I could find online. I will definitely use this store again.
Thanks UFH Group
1 december 2025
Antwoord van The UFH Group
Thank you Tomasz, your feed back is really appreciated and we look foward to you shopping with us again,
Jenny
The UFH Group
Good service
We had a small issue, that have been sorted very quickly. Very profesional
28 november 2025
Antwoord van The UFH Group
Hi Isac, thank you for your feedback. I understand your frustrations, we too were frustrated and as you will appreciate had to take this up with the supplier. and this does take time. I do believe we have contacted you offline within 24 hours with a resolution that has been accepted.
Jenny
The UFH Group
Antwoord van The UFH Group
Thank you for the great feed back it is really appreciated 🤩
Jenny
The UFH Group
Antwoord van The UFH Group
Thank you Maria for taking the time to leave us a review, I have passed your comments onto Mike 🤩
Jenny
The UFH Group
Antwoord van The UFH Group
Thank you John for such a positive comment!🤩
Jenny
The UFH Group
Difficult place to deliver but dGood seevice river…
Difficult place to deliver but driver flexible and sorted it
10 oktober 2025
Antwoord van The UFH Group
Thank you Trevor for your feedback, our drivers are some of the best!
Jenny
The UFH Group
Antwoord van The UFH Group
Thank you Phillip for taking the time to leave us such positive feedback, it is really appreciated 😍
Jenny
UFH Group
Service and delivery good
Service and delivery good
Packaging could be more professional instead of recycled old box
17 september 2025
Antwoord van The UFH Group
Hi Daren, thank you for your feedback, we do try & re-use packaging where we can to limit waste and with the aim of being more sustainable.
Jenny
UFH Group
Antwoord van The UFH Group
Thank you Mr Walkin for taking the time to leave us a review, it is really appreciated 🤩.
Jenny
UFH Group
Antwoord van The UFH Group
Thank you Andy for leaving such great feed back 🥰
Jenny
The UFH Group
The delivery is on time
20 juni 2025
Antwoord van The UFH Group
Thank you for the 5 stars 🤩
The UFH Group Team
Steve Johnson building and roofing contractors
Great company, very knowledgeable on the phone good price and arrived on time
10 juni 2025
Antwoord van The UFH Group
HI Stephen, thank you for the great feedback, we hope your UFH project went well?
The UFH Group Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.