4 weeks on from them delivering the wrong product (bought via Decathlon), I am still waiting for a refund. Meanwhile I bought the same product from a company called Trail but it didn’t suit me.... Toon meer
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Lees wat reviewers zeggen
Hopeless customer service. First of all the said they weren't responsible for the handling my return request. They kept this up for about two weeks. It then became clear they were responsible. Now... Toon meer
Was a pleasure dealing with a company that treats customers with respect and refunds without any quibbles. The item we ordered wasn't quite what we wanted but nevertheless was of good quality and r... Toon meer
I ordered 2 beach/festival chairs via Amazon. Delivery date came & went, as did several more. Needless to say, Hermes were involved! Finally, an unexpected knock and a single chair was delivered: a d... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
This Is It are specialised retail discount stores running in the South West of England. Our carefully selected product ranges have been chosen to meet the needs and tastes of a diverse audience. As well as on our website, you can currently find our stores based in Paignton (Devon), Bridgwater (Somerset), Exeter (Devon), Barnstaple (Devon), Poole (Dorset) and Taunton (Somerset). The staff in all our stores are friendly and ready to assist you in any queries you may have about our products.
Contactgegevens
1 Wentworth Road, TQ12 6TQ, Newton Abbot
- 0845 519 1599
- sales@thisisitstores.co.uk
- thisisitstores.co.uk
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Happy came just on time for a birthday…
Happy came just on time for a birthday present.
Overall an easy purchase experience and…
Overall an easy purchase experience and a good quality product, very good value.
Excellent service and fast delivery
Excellent service and fast delivery. Would use this company again
Delivery was very fast and the candles…
Delivery was very fast and the candles were beautiful
Quick and easy transaction
Quick and easy transaction. Delivery prompt and on time. Item as described.
Brought 2 garden storage box just what…
Brought 2 garden storage box just what I needed and decent price
Excellent quick service
Excellent quick service, item perfect for my needs at a competitive price! Great, thankyou! Will certainly buy again.
The goods were as described
The goods were as described. Good quality and delivered on time, well wrapped. What more can you want.
Chairs are very comfortable
just the job
My husband purchased this on my behalf. As described by previous customers this slim line shed is flimsy, but we still purchased it as it was exactly what we were looking for. We have therefore treated it with more respect, not overloading the shelves and we have painted the outer walls to give it more longevity. It did take two people to assemble it and we achieved this reasonably quickly and the instructions were easy to follow. As another reviewer advised, I removed one of the pieces of wood between the main body and the rooftop compartment to accommodate the garden hoe. There was still plenty of room in the top compartment for storage. On the whole I’m really pleased with it, very cute.
Quick delivery despite a bank holiday.
Quick delivery despite a bank holiday. Effortless ordering process.
The delivery people you use never…
The delivery people you use never knocked on my door and just left the parcel outside my house which could had easily been nicked, plus never signed for it and when I checked the tracking they have fraudulently sign as me with a dot and a line which isn't my signature if it wasn't for my partner going out that day it may had been gone as was working till late that night but apart from that it's all good would had given more of a rating if that never happened.

Antwoord van This Is It Stores
Really happy with my product.Exactly as…
Really happy with my product.Exactly as described.Would definitely use this company again.Quick delivery.
Great product
Great product, if you can put a tent together then this is easy
Only thing I would say which is very minor is I've added zip ties to secure the racking to the bars...not completely necessary but my preference
Excellent
I ordered a plastic greenhouse, large size, from This Is It Store. I was a bit worried that it would be really flimsy, but it looked exactly like the photos on the website, and was delivered well packaged and in perfect condition within 2-3 working days. I'm very pleased with my purchase, it's excellent value for money and I will use this company again.
2nd to none
2nd to none, definately will recommend to my friends
Great company to deal with lovely…
Great company to deal with lovely people I can fully recommend them
easy to order delivered quickly happy…
easy to order delivered quickly happy with service and items
Before you purchase from 'This is it'…
Before you purchase from 'This is it' please read the following -
7/7/19 we purchased a parasol base.
22/7/19 when we came to fill base with water, one quarter leaked
22/7/19 we emailed 'this is it' re fault, along with attached photo
22/7/19 they came back saying their response time was 3 days
25/7/10 this is it asked for photo
25/7/19 told them we had already sent one
25/7/19 they emailed to say response time another 3 days
29/7/19 thisisit emailed to ask if we wanted a replacement or refund
29/7/19 we asked for faulty quarter to be replaced or refund
29/7/19 they emailed to say response time another 3 days
SINCE THEN, NO RESPONSE, AND NO REFUND.
BASED ON OUR EXPERIENCE, WE RECOMMEND YOU DO NOT USE THIS COMPANY. Mr & Mrs Moore

Antwoord van This Is It Stores
First purchase at This Is It Stores
Recently used This Is It Stores for the first time. Paid for next day delivery as needed the item quickly and it duly arrived the next day. Easy to use website and smooth transaction. Would definitely use again and recommend.
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