4 weeks on from them delivering the wrong product (bought via Decathlon), I am still waiting for a refund. Meanwhile I bought the same product from a company called Trail but it didn’t suit me.... Toon meer
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Lees wat reviewers zeggen
Hopeless customer service. First of all the said they weren't responsible for the handling my return request. They kept this up for about two weeks. It then became clear they were responsible. Now... Toon meer
Was a pleasure dealing with a company that treats customers with respect and refunds without any quibbles. The item we ordered wasn't quite what we wanted but nevertheless was of good quality and r... Toon meer
I ordered 2 beach/festival chairs via Amazon. Delivery date came & went, as did several more. Needless to say, Hermes were involved! Finally, an unexpected knock and a single chair was delivered: a d... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
This Is It are specialised retail discount stores running in the South West of England. Our carefully selected product ranges have been chosen to meet the needs and tastes of a diverse audience. As well as on our website, you can currently find our stores based in Paignton (Devon), Bridgwater (Somerset), Exeter (Devon), Barnstaple (Devon), Poole (Dorset) and Taunton (Somerset). The staff in all our stores are friendly and ready to assist you in any queries you may have about our products.
Contactgegevens
1 Wentworth Road, TQ12 6TQ, Newton Abbot
- 0845 519 1599
- sales@thisisitstores.co.uk
- thisisitstores.co.uk
1,9
Slecht
5K reviews
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Great Service
Really pleased with the service. Great price and delivered as promised. Thank you
19 september 2019
Review zonder uitnodiging
Brilliant service
19 september 2019
Review zonder uitnodiging
Helpful Customer Service lady.
Had to phone Customer Services as I completely messed up my order (due to auto fill-in!). All sorted without fuss.
18 september 2019
Review zonder uitnodiging
Highly recommend
Easy to use website and items were delivered within a couple of days of ordering. Highly recommend. With many thanks.
17 september 2019
Review zonder uitnodiging
This is it
This is the second time i have used this is it store and been please each time good service when i rang my order in because i don't ever order on line they were very helpful and in no time my order arrived. The item i ordered was well packaged. RUTH FROM KENT
17 september 2019
Review zonder uitnodiging
Never received item after weeks had to…still not recived
Never received item after weeks had to contact them myself to be told my item had been sent back for what reason I do not no I am disabled and do not go out so would be in for delivery
17 september 2019
Review zonder uitnodiging
Antwoord van This Is It Stores
Good day
Thank you for your review, your feedback is appreciated.
We have looked into your case and established why the item was returned to our warehouse. Please accept my apologies, we have contacted you via email to resolve as a matter of urgency.
I am really sorry for the inconvenience and frustration caused.
Kind Regards
Belinda
Great bed frame and the delivery was…
Great bed frame and the delivery was very quick. Fab service
16 september 2019
Review zonder uitnodiging
Very good service would definitely use…
Very good service would definitely use again.
16 september 2019
Review zonder uitnodiging
Fast delivery to northern Ireland
Fast delivery to northern Ireland. Great quality and fantastic price. The wooden toilet roll holder was in perfect condition, thank you
16 september 2019
Review zonder uitnodiging
Great product and quick delivery
16 september 2019
Review zonder uitnodiging
Both service and product are first…
Both service and product are first class, many thanks
15 september 2019
Review zonder uitnodiging
Product slightly damaged on arrival…
Product slightly damaged on arrival customer care excellent and replaced immediately. The replacement was just what we wanted, good quality, good price. Excellent company to do business with.
15 september 2019
Review zonder uitnodiging
Good product
13 september 2019
Review zonder uitnodiging
Ordered a ride on car it’s lovely can’t…
Ordered a ride on car it’s lovely can’t wait for my boy to have it for he’s 1st birthday & always fast delivery thankyou x
13 september 2019
Review zonder uitnodiging
Great value products
Great value products, quick delivery. Straightforward ordering process.
13 september 2019
Review zonder uitnodiging
this is it stores has a fantastic range…
this is it stores has a fantastic range of products not seen on the high street. They are quick and efficient in getting orders out, though it's a real pity they use yodel for their deliveries as they have a bad delivery service and very poor tracking and customer relations.
Thank you THIS IS IT STORES you are brilliant
13 september 2019
Review zonder uitnodiging
Brilliant quality and very reasonably…
Brilliant quality and very reasonably priced. Thanx.
13 september 2019
Review zonder uitnodiging
Loved my new bathroom cabinet so easy…
Loved my new bathroom cabinet so easy to assemble looks fantastic definitely buy from this web site again
11 september 2019
Review zonder uitnodiging
Good delivery
Good delivery. Item as described. Shed easy to put together. Wood a bit thin but hopefully it will be ok.
11 september 2019
Review zonder uitnodiging
Hopeful
Arrived in box ready planted, however box was battered and soil/compost was dry and this led to most of it being in box rather than in pot. Some of the plants were broken but looks as though new growth happening. I got mine in a deal so price ok, but if I had paid full price It would have been cheaper and easier to buy separate plants and pot them up myself.
11 september 2019
Review zonder uitnodiging
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