4 weeks on from them delivering the wrong product (bought via Decathlon), I am still waiting for a refund. Meanwhile I bought the same product from a company called Trail but it didn’t suit me.... Toon meer
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Hopeless customer service. First of all the said they weren't responsible for the handling my return request. They kept this up for about two weeks. It then became clear they were responsible. Now... Toon meer
Was a pleasure dealing with a company that treats customers with respect and refunds without any quibbles. The item we ordered wasn't quite what we wanted but nevertheless was of good quality and r... Toon meer
I ordered 2 beach/festival chairs via Amazon. Delivery date came & went, as did several more. Needless to say, Hermes were involved! Finally, an unexpected knock and a single chair was delivered: a d... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
This Is It are specialised retail discount stores running in the South West of England. Our carefully selected product ranges have been chosen to meet the needs and tastes of a diverse audience. As well as on our website, you can currently find our stores based in Paignton (Devon), Bridgwater (Somerset), Exeter (Devon), Barnstaple (Devon), Poole (Dorset) and Taunton (Somerset). The staff in all our stores are friendly and ready to assist you in any queries you may have about our products.
Contactgegevens
1 Wentworth Road, TQ12 6TQ, Newton Abbot
- 0845 519 1599
- sales@thisisitstores.co.uk
- thisisitstores.co.uk
1,9
Slecht
5K reviews
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DELIVERED ON TIME
DELIVERED ON TIME, WELL PACKAGED AND I AM PLEASED WITH THE PRODUCT
3 oktober 2019
Review zonder uitnodiging
Antwoord van This Is It Stores
Thank you very much for your kind review, Margaret. We are pleased that you are happy with our product.
All the best
Bruce
Great service
Great service, items arrived quickly and packed well. Would definitely recommend and will be buying again from them
3 oktober 2019
Review zonder uitnodiging
Antwoord van This Is It Stores
Good morning
Thank you for your review. We try to offer the best levels of customer service and it nice to hear that we are achieving this.
Kind regards
Bruce
Happy customer
Really good quality and great price well pleased, highly recommended
2 oktober 2019
Review zonder uitnodiging
Antwoord van This Is It Stores
Good morning
Many thanks for your positive review.
One star is also more...The quality of…
One star is also more...The quality of the scooter is so poor that it broke in 3 days. Lucky that my kid escaped with small scratches. When I complained abt the same, no response from the team. Please don't sell such poor quality kids products..
Quality team followed up with regards to the product. Took back the product and refunded in full. Satisfied with customer service n give 4 out of 5.
Cheers,
Bhags
29 september 2019
Review zonder uitnodiging
Antwoord van This Is It Stores
Good morning
Thank you for your review.
I am truly sorry to hear of your child's experience on the scooter.
Before our products are sold they undergo several stages of quality checks, both mandatory and voluntary, this is something we certainly do not expect to see happen.
We will be in touch with you this morning to assist.
Kind regards
Belinda
Pretty-Flimsy - read as you will!!
This is a very "pretty" shed. I hate to say it, but probably aimed at what someone somewhere has decided is a "girlie gardener". Probably looks lovely with a pair or two of flowery gloves a few pots in it!! Sage green is a pretty shade.
Dimension wise it's not bad. By leaving out some of the planks which separate top and bottom I can get my grass rake in, and it fits, as expected (I can use a tape measure!) exactly where I needed it.
However, it is seriously flimsy. I doubt in anything other than my sheltered between 3 walls location you will get more than a couple of years use. It certainly doesn't like being loaded up with equipment - it was perfectly lined up on level concrete and empty when I put the main front latch on, but as soon as I put in a couple of forks, a spade, couple of rakes in it the whole shed moved so now I have to lean on it to enable the catch to engage. Some of the holes were not drilled through properly but easily rectified - as I say, soft and flimsy, not for serious usage. Lovely though it is to look at, I wouldn't recommend or buy it again.
28 september 2019
Review zonder uitnodiging
Prompt delivery
27 september 2019
Review zonder uitnodiging
quick delivery
27 september 2019
Review zonder uitnodiging
Well packed and good delivery service
Well packed and good delivery service. Red Mercedes car much enjoyed by grandson, aged one. However I think the age range suggested (3-7 years) is too high, as he can already put his feet on the floor when sitting on it.
27 september 2019
Review zonder uitnodiging
Great service
26 september 2019
Review zonder uitnodiging
Fantastic purchase!
Fantastic Amazing price so easy and quick delivery fast a big thank you.
26 september 2019
Review zonder uitnodiging
Excellent service and very quick…
Excellent service and very quick delivery. Would definitely recommend.
26 september 2019
Review zonder uitnodiging
great products great service
25 september 2019
Review zonder uitnodiging
Very good couldn't be happier
25 september 2019
Review zonder uitnodiging
Excellent service and prompt delivery
23 september 2019
Review zonder uitnodiging
Perfect for all my small garden tools
23 september 2019
Review zonder uitnodiging
Great item
Great item. Quick ordering and even wuicker delivery.
20 september 2019
Review zonder uitnodiging
Easy website to navigate
Easy website to navigate, good communication and speedy delivery to Ireland.
19 september 2019
Review zonder uitnodiging
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