This Is It Stores Reviews 4.746

TrustScore 2 uit 5

1,9

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

4 weeks on from them delivering the wrong product (bought via Decathlon), I am still waiting for a refund. Meanwhile I bought the same product from a company called Trail but it didn’t suit me.... Toon meer

Beoordeeld met 1 van de 5 sterren

Hopeless customer service. First of all the said they weren't responsible for the handling my return request. They kept this up for about two weeks. It then became clear they were responsible. Now... Toon meer

Beoordeeld met 5 van de 5 sterren

Was a pleasure dealing with a company that treats customers with respect and refunds without any quibbles. The item we ordered wasn't quite what we wanted but nevertheless was of good quality and r... Toon meer

Beoordeeld met 2 van de 5 sterren

I ordered 2 beach/festival chairs via Amazon. Delivery date came & went, as did several more. Needless to say, Hermes were involved! Finally, an unexpected knock and a single chair was delivered: a d... Toon meer

Bedrijfsgegevens

  1. Kampeerwinkel
  2. Fitnesswinkel
  3. Spellenwinkel
  4. Cadeauwinkel
  5. Muziekinstrumentenwinkel
  6. Recreatiecentrum

Informatie afkomstig van verschillende externe bronnen

This Is It are specialised retail discount stores running in the South West of England. Our carefully selected product ranges have been chosen to meet the needs and tastes of a diverse audience. As well as on our website, you can currently find our stores based in Paignton (Devon), Bridgwater (Somerset), Exeter (Devon), Barnstaple (Devon), Poole (Dorset) and Taunton (Somerset). The staff in all our stores are friendly and ready to assist you in any queries you may have about our products.


Contactgegevens

1,9

Slecht

TrustScore 2 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,9

Alle reviews

(4.746)

11 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

thanks

great - thank you

26 mei 2020
Review zonder uitnodiging
Logo This Is It Stores

Antwoord van This Is It Stores

Hi there,

Thank you for your review.
We're pleased to hear you're happy with your new product.

Kind regards,
Lydia

Beoordeeld met 5 van de 5 sterren

I bought an item which I received very…

I bought an item which I received very quickly, needed to ring this is it, because it was faulty and I had a great response and was treated with respect and was offered a replace which I was very happy !!

25 mei 2020
Review zonder uitnodiging
Logo This Is It Stores

Antwoord van This Is It Stores

Hi Carol,

Thank you for your review.
We're pleased to hear you're happy with our customer services.

Kind regards,
Lydia

Beoordeeld met 5 van de 5 sterren

Lovely online store.

Excellent products and fast delivery.

23 mei 2020
Review zonder uitnodiging
Logo This Is It Stores

Antwoord van This Is It Stores

Hi Tony,

Thank you for your review.
We're pleased to hear you're happy with your shopping experience with us.

Kind regards,
Lydia

Beoordeeld met 5 van de 5 sterren

Thanks

Thank you!:))

21 mei 2020
Review zonder uitnodiging
Logo This Is It Stores

Antwoord van This Is It Stores

Hi there,

Thank you for your review.
We're really happy to hear you're pleased with your shopping experience with us.

Kind regards,
Lydia

Beoordeeld met 1 van de 5 sterren

Only part of my item received and…

Only part of my item received and cannot get though by telephone and emails are not responded to at all. Really disappointing experience.

21 mei 2020
Review zonder uitnodiging
Logo This Is It Stores

Antwoord van This Is It Stores

Hi Joe,

We're really sorry to hear about this.
If it is possible to email your situation to our customer service department on sales@thisisitstores.co.uk we will help in any way we can to resolve this issue.

Kind regards,
Lydia

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery , Nice quality umbrella for the price.

20 mei 2020
Review zonder uitnodiging
Logo This Is It Stores

Antwoord van This Is It Stores

Hi John,

Thank you for your review.
We're really pleased to hear you're happy with your new parasol.

Kind regards,
Lydia

Beoordeeld met 5 van de 5 sterren

Christow square Grey Parasol Base 25kg

great solid heavy base. If I want to move it around the patio, I place cardboard underneath and slides around easily.

20 mei 2020
Review zonder uitnodiging
Logo This Is It Stores

Antwoord van This Is It Stores

Hi Michelle,

Thank you for your review,
We're glad to her you're pleased with your new parasol base.

Kind regards,
Lydia

Beoordeeld met 5 van de 5 sterren

Great service

19 mei 2020
Review zonder uitnodiging
Logo This Is It Stores

Antwoord van This Is It Stores

Hi there,

Thank you for your review.
We're really pleased to hear you've enjoyed your shopping experience with us.

Kind regards,
Lydia

Beoordeeld met 3 van de 5 sterren

The linen box is a good quality but…

The linen box is a good quality but there were no screw head covers so the silver screw heads are all showing, all 12 of them!

18 mei 2020
Review zonder uitnodiging
Logo This Is It Stores

Antwoord van This Is It Stores

Hi Jane,

Thank you for your review.
We're sorry to hear your item has missing parts, if you could contact us on sales@thisisitstores.co.uk and we will investigate this further.

Kind regards,
Lydia

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent great store

18 mei 2020
Review zonder uitnodiging
Logo This Is It Stores

Antwoord van This Is It Stores

Hi Leon,

Thank you for your review.
We're pleased to hear you've enjoyed your shopping experience with us.

Kind regards,
Lydia

Beoordeeld met 5 van de 5 sterren

Great product and delivered on time.

15 mei 2020
Review zonder uitnodiging
Logo This Is It Stores

Antwoord van This Is It Stores

Hi Tom,

Thank you for your review.
We're really pleased to hear you're happy with the services provided.

Kind regards,
Lydia

Beoordeeld met 5 van de 5 sterren

I use this site allot ,

I use this site allot ,
I am always pleased with the service and quality thank you thisisit stores
Emma from Norfolk

14 mei 2020
Review zonder uitnodiging
Logo This Is It Stores

Antwoord van This Is It Stores

Hi Emily,

Thank you for your review.
We're really pleased to hear you're happy with the services provided.

Kind regards,
Lydia

Beoordeeld met 5 van de 5 sterren

FANTASTIC Service

Delivery was within 2 days of placing order👏 and is as described and exactly what I wanted. 👍

25 april 2020
Review zonder uitnodiging
Logo This Is It Stores

Antwoord van This Is It Stores

Hi Neil,

Thank you for your review.
We're really pleased to hear your shopping experience was enjoyable.

Kind regards,
Lydia

Beoordeeld met 5 van de 5 sterren

wow .bought a aero bed.2days in a…

wow .bought a aero bed.2days in a slight leak going down done know where .I called this is it .quoted reference. .fought here we go .but instantly the lady was amazing helpful apologies and sending a new 1 out immediately. now that's how it should be done .so excellent service .thank you ..I certainly will be shopping with them again for other good and really cheap products too.

18 maart 2020
Review zonder uitnodiging
Logo This Is It Stores

Antwoord van This Is It Stores

Hi Graham,

Thank you for your review.
We're sorry to hear about the issue with your air bed, but glad to hear it has now been resolved and you're pleased with our customer service team.

Kind regards,
Lydia

Beoordeeld met 5 van de 5 sterren

Superb

Superb trustworthy company. Great communication and support help. Super fast delivery with full tracked information to the very second of delivery. Thank you.

13 februari 2020
Review zonder uitnodiging
Logo This Is It Stores

Antwoord van This Is It Stores

Hi there,

Thank you very much for your review.
We're really glad to hear you've enjoyed your shopping experience with us.

Kind regards,
Lydia

Beoordeeld met 1 van de 5 sterren

Overdue delivery

I've have ordered an AeroBed Double Air Mattress With Electric Pump (Order #400027701) on Friday and paid £7.99 for next day delivery. It is Thursday and nothing has been delivered yet... Extremely poor delivery service!
Nikos

25 december 2019
Review zonder uitnodiging
Logo This Is It Stores

Antwoord van This Is It Stores

Good morning

Apologies. but orders placed after 2pm will not be dispatched until the next working day and delivered the following working day. We were unable to guarantee pre-christmas deliveries for orders placed after 19th December.

Kind regards
Bruce

Beoordeeld met 4 van de 5 sterren

good store

good store but i want to state this.

I bought a Juice Bank Extra-Long 3m Lightning USB Cable from thisisitstore at paignton, uk when it was during the summer holidays around in august. The long length of this cable is good but not as good when it decided to split within 2 weeks ago around the front side of the cable. Lucky i did buy a different lightning cable for my ipad but not happy with the quality of this cable though which is the juice bank 3m cable.

22 december 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent, worth every penny👍

Excellent. Can't fault. Paid a bargain price for Bauer Mens Rechargeable Cordless
Rotary Shaver only £9.99 and would highly recommend.
I always shop here near Christmas time and always get bargains.

24 november 2019
Review zonder uitnodiging
Logo This Is It Stores

Antwoord van This Is It Stores

Hi Don,

Thank you for your review. We're really happy to hear that you're enjoying your shaver and that you're happy with the price you paid.
We look forward to you shopping with us again.

Kind regards,
Lydia

Beoordeeld met 1 van de 5 sterren

Goods well overdue and tried to contact…

Goods well overdue and tried to contact them through email and contact info both bounce back DO NOT BUY FROM THESE

15 november 2019
Review zonder uitnodiging
Logo This Is It Stores

Antwoord van This Is It Stores

Good afternoon Jeff

I'm very sorry to hear that you have had a less than satisfactory experience. I have been unable to trace your order with the information we have. Please could you contact us on 0345 519 1599 or email us at sales@thisisitstores.co.uk and we will be happy to assist you.

Kind regards
Bruce

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