4 weeks on from them delivering the wrong product (bought via Decathlon), I am still waiting for a refund. Meanwhile I bought the same product from a company called Trail but it didn’t suit me.... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Hopeless customer service. First of all the said they weren't responsible for the handling my return request. They kept this up for about two weeks. It then became clear they were responsible. Now... Toon meer
Was a pleasure dealing with a company that treats customers with respect and refunds without any quibbles. The item we ordered wasn't quite what we wanted but nevertheless was of good quality and r... Toon meer
I ordered 2 beach/festival chairs via Amazon. Delivery date came & went, as did several more. Needless to say, Hermes were involved! Finally, an unexpected knock and a single chair was delivered: a d... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
This Is It are specialised retail discount stores running in the South West of England. Our carefully selected product ranges have been chosen to meet the needs and tastes of a diverse audience. As well as on our website, you can currently find our stores based in Paignton (Devon), Bridgwater (Somerset), Exeter (Devon), Barnstaple (Devon), Poole (Dorset) and Taunton (Somerset). The staff in all our stores are friendly and ready to assist you in any queries you may have about our products.
Contactgegevens
1 Wentworth Road, TQ12 6TQ, Newton Abbot
- 0845 519 1599
- sales@thisisitstores.co.uk
- thisisitstores.co.uk
1,9
Slecht
5K reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Table arrived on time and was exactly…
Table arrived on time and was exactly as described.
28 mei 2020
Review zonder uitnodiging
Antwoord van This Is It Stores
Hi Caroline,
Thank you for your review.
We're pleased to hear you're happy with your new table.
Kind regards,
Lydia
Antwoord van This Is It Stores
Hi there,
Thank you for your review.
We're pleased to hear you're happy with your new product.
Kind regards,
Lydia
I bought an item which I received very…
I bought an item which I received very quickly, needed to ring this is it, because it was faulty and I had a great response and was treated with respect and was offered a replace which I was very happy !!
25 mei 2020
Review zonder uitnodiging
Antwoord van This Is It Stores
Hi Carol,
Thank you for your review.
We're pleased to hear you're happy with our customer services.
Kind regards,
Lydia
Antwoord van This Is It Stores
Hi Tony,
Thank you for your review.
We're pleased to hear you're happy with your shopping experience with us.
Kind regards,
Lydia
Antwoord van This Is It Stores
Hi there,
Thank you for your review.
We're really happy to hear you're pleased with your shopping experience with us.
Kind regards,
Lydia
Only part of my item received and…
Only part of my item received and cannot get though by telephone and emails are not responded to at all. Really disappointing experience.
21 mei 2020
Review zonder uitnodiging
Antwoord van This Is It Stores
Hi Joe,
We're really sorry to hear about this.
If it is possible to email your situation to our customer service department on sales@thisisitstores.co.uk we will help in any way we can to resolve this issue.
Kind regards,
Lydia
Fast delivery
Fast delivery , Nice quality umbrella for the price.
20 mei 2020
Review zonder uitnodiging
Antwoord van This Is It Stores
Hi John,
Thank you for your review.
We're really pleased to hear you're happy with your new parasol.
Kind regards,
Lydia
Christow square Grey Parasol Base 25kg
great solid heavy base. If I want to move it around the patio, I place cardboard underneath and slides around easily.
20 mei 2020
Review zonder uitnodiging
Antwoord van This Is It Stores
Hi Michelle,
Thank you for your review,
We're glad to her you're pleased with your new parasol base.
Kind regards,
Lydia
Great service
19 mei 2020
Review zonder uitnodiging
Antwoord van This Is It Stores
Hi there,
Thank you for your review.
We're really pleased to hear you've enjoyed your shopping experience with us.
Kind regards,
Lydia
The linen box is a good quality but…
The linen box is a good quality but there were no screw head covers so the silver screw heads are all showing, all 12 of them!
18 mei 2020
Review zonder uitnodiging
Antwoord van This Is It Stores
Hi Jane,
Thank you for your review.
We're sorry to hear your item has missing parts, if you could contact us on sales@thisisitstores.co.uk and we will investigate this further.
Kind regards,
Lydia
Antwoord van This Is It Stores
Hi Leon,
Thank you for your review.
We're pleased to hear you've enjoyed your shopping experience with us.
Kind regards,
Lydia
Great product and delivered on time.
15 mei 2020
Review zonder uitnodiging
Antwoord van This Is It Stores
Hi Tom,
Thank you for your review.
We're really pleased to hear you're happy with the services provided.
Kind regards,
Lydia
I use this site allot ,
I use this site allot ,
I am always pleased with the service and quality thank you thisisit stores
Emma from Norfolk
14 mei 2020
Review zonder uitnodiging
Antwoord van This Is It Stores
Hi Emily,
Thank you for your review.
We're really pleased to hear you're happy with the services provided.
Kind regards,
Lydia
FANTASTIC Service
Delivery was within 2 days of placing order👏 and is as described and exactly what I wanted. 👍
25 april 2020
Review zonder uitnodiging
Antwoord van This Is It Stores
Hi Neil,
Thank you for your review.
We're really pleased to hear your shopping experience was enjoyable.
Kind regards,
Lydia
wow .bought a aero bed.2days in a…
wow .bought a aero bed.2days in a slight leak going down done know where .I called this is it .quoted reference. .fought here we go .but instantly the lady was amazing helpful apologies and sending a new 1 out immediately. now that's how it should be done .so excellent service .thank you ..I certainly will be shopping with them again for other good and really cheap products too.
18 maart 2020
Review zonder uitnodiging
Antwoord van This Is It Stores
Hi Graham,
Thank you for your review.
We're sorry to hear about the issue with your air bed, but glad to hear it has now been resolved and you're pleased with our customer service team.
Kind regards,
Lydia
Superb
Superb trustworthy company. Great communication and support help. Super fast delivery with full tracked information to the very second of delivery. Thank you.
13 februari 2020
Review zonder uitnodiging
Antwoord van This Is It Stores
Hi there,
Thank you very much for your review.
We're really glad to hear you've enjoyed your shopping experience with us.
Kind regards,
Lydia
Overdue delivery
I've have ordered an AeroBed Double Air Mattress With Electric Pump (Order #400027701) on Friday and paid £7.99 for next day delivery. It is Thursday and nothing has been delivered yet... Extremely poor delivery service!
Nikos
25 december 2019
Review zonder uitnodiging
Antwoord van This Is It Stores
Good morning
Apologies. but orders placed after 2pm will not be dispatched until the next working day and delivered the following working day. We were unable to guarantee pre-christmas deliveries for orders placed after 19th December.
Kind regards
Bruce
good store
good store but i want to state this.
I bought a Juice Bank Extra-Long 3m Lightning USB Cable from thisisitstore at paignton, uk when it was during the summer holidays around in august. The long length of this cable is good but not as good when it decided to split within 2 weeks ago around the front side of the cable. Lucky i did buy a different lightning cable for my ipad but not happy with the quality of this cable though which is the juice bank 3m cable.
22 december 2019
Review zonder uitnodiging
Excellent, worth every penny👍
Excellent. Can't fault. Paid a bargain price for Bauer Mens Rechargeable Cordless
Rotary Shaver only £9.99 and would highly recommend.
I always shop here near Christmas time and always get bargains.
24 november 2019
Review zonder uitnodiging
Antwoord van This Is It Stores
Hi Don,
Thank you for your review. We're really happy to hear that you're enjoying your shaver and that you're happy with the price you paid.
We look forward to you shopping with us again.
Kind regards,
Lydia
Goods well overdue and tried to contact…
Goods well overdue and tried to contact them through email and contact info both bounce back DO NOT BUY FROM THESE
15 november 2019
Review zonder uitnodiging
Antwoord van This Is It Stores
Good afternoon Jeff
I'm very sorry to hear that you have had a less than satisfactory experience. I have been unable to trace your order with the information we have. Please could you contact us on 0345 519 1599 or email us at sales@thisisitstores.co.uk and we will be happy to assist you.
Kind regards
Bruce
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.