Thrive Causemetics Reviews 

Not the company that it use to be! I bought the mascara, it use to come off nice and clean in the shower with no smudging. Now it smudges when u Lie down or just Through the day I’m very disappointed because I loved this company. I don’t know if this is a copycat? Or is this the true thrive cosmetics?how to tell? If it is the same company they need to change the mascara back to the original product. I definitely will NOT be shopping with them again!!

Foundation doesnt go on easy as described and shown on videos. You have to still soread it on. It doesnt cover evenly like it is promised. Other companies out there do cover without a concealer. Their formula is heavy, yet doesnt cover very well and my skin is pretty clear. If one was to buy concealer as well, that's now spending even more $$$$ just to perform what store bought less expensive product. The foundation smeared on my vest collar, very strange. Adding the concealer would probably also junk-up my clothes as well. The tube also was faulty, solid foundation kept rolling down as I attempted to apply. Empty promises of easy use and great coverage.

Extremely shady company. I dont order that much but each time i've had to contact customer service about getting my points for things i've ordered. They always have some ridiculous excuse on why i didn't receive my point for money i've spent. Then, the cherry on top this time, was that once again, didn't receive my points or birthday, anniversary points, etc that they list on their website. I've spent almost 500$ since joining. They tell me that they changed their point system last year and no ones points rolled over so i've lost everything except what i've earned this year, putting me back down to the lowest tier that gets no perks. What a joke! All my point are gone, i've got nothing. Their products aren't that great to continuing doing business with them. I'm done. i'm tired of the shady business practices. Seriously, every time you contact them because they haven't delivered on what they promise, you get a stupid excuse. Done!

I bought this once and the spring-loaded cap failed to stay on after about 2 weeks. I was sent another one after complaining to the company, but the same thing happened. When the cap won't stay on, the eyeliner dries up. Don't buy.

I love the lash extension mascara from Thrive. It makes my lashes super long and at 62 that is amazing. It washes off easily and the most important thing is that it does not irritate my eyes like most brands do. Best mascara I’ve ever used.

I have looked at reviews for Thrive Cosmetics as I hadn't yet made up my mind as to whether I would buy some for my daughter and I. After reading these reviews, and especially, Mr Richards review, above, I have made a decision that yes, I will be buying these cosmetic for my whole family as well as my daughter and I and the same for many of my friends birthdays. Reviews are always helpful. Thank you!

Easy to order and once ordered, updates regularly sent. The product, Brilliant Eye Brightener works exactly as advertised. I especially like the new matte shades . I will be ordering again because I appreciate good service and their mission.

I ordered their eyebrow pencil which is dry as dust. Does not work.

The lash extention mascara clumps and smears, I find it under my eye. The color lip glass burns my lips and they end up dry and sore.

I am generally dubious of a company’s video testimonials of its products; however, I was impressed with the eyeshadow sticks. I took a chance and bought three of the Brilliant Eye Brightener shadow sticks. I am so pleased with the product. It actually does what the video showed. Looks really great on my 62 year old eyelids! Thank you for a great product.

The Liquid Lash Volumizer flakes off like crazy shortly after applying.

I have been trying to remove 16 items from my cart and it will not let me. I don't want all those items and I can't find out if anything has been shipped. This website is awful. $338 is what my cart said. I better not be charged for anything as now my cart is empty. Who can help me resolve this...a lawyer?

Their website is an absolute joke. I wanted to place an order and it would not let me add a new item.., not to mention the fact that all the previous points were gone. Their products are fine but they really skimp on the presentation. Every eye shadow I bought broke down. I was ready to give them another chance but now I am done with theme. For your money you can do better. Don't get taken in by the Facebook add, not worth it.

I like the mascara, eyeliner and lipliner but their customer service is awful. They were supposed to correct my address last time I ordered. They did not. It was wrong again when I ordered recently. The products hadn’t even left their facility yet they claimed they couldn’t correct the address. Their solution was to cancel my order and make me reorder… (while hoping they refund the original order.) Ridiculous system. The communication regarding the “solution” was not clear and required emails back and forth to get a straight answer and explanation. No offer for a credit despite making me start over and wasting my time.

Their mascara is extraordinary. The eye liner does not budge, even after five hours of kayaking in 35 Celsius.
I am still playing with the waterproof eye shadow stick but the highlighter stick is incredible. My eyebrow gel worked well. Subtle but impactful.

I bought Stella eye brighter and Brynn mascara from a 3rd party. It was awful products. I wanted to just let thrive know what happened so they were aware. They asked if I wanted a return but after explaining I bought from 3rd party. She was just referred me to 3rd party with no empathy or apology or care. Her response was That is third pary person we only sell via our website. If you purchase it from someone or somewhere else we cannot honor any returns or refunds. I told her again 3 times I didn’t want refund or return.i just wanted to relay situation so they are aware 3rd party is ruining there name. She said can’t return or refund sorry. When I told her I was unhappy with her customer service skill this is what she replied I listened to your issue, and I'm sorry you experienced that. But like I said we only sell via our website. The only thing I can do is redirect you back to where you purchased it. Melody has made it were I do t want to even purchase from the site any longer or tell people about them. If this is the way the customer service is trained to deal with thier customers more people are going to be very u happy!

I'm surprised at all the bad reviews on here. I've been ordering from Thrive for a while and never had any issues. The products are expensive, so I don't order them too often. I find them to be good quality.

Everything is wrong delivery is trash customer service is trash client appreciation is non existent I highly recommend buying from this company if you want to get screwed

Horrendous training and customer service of staff was trying to have this company let me know what my options where as far as a return and they just hung up on me twice I can’t imagine every purchasing from a company that treats people this poorly ever again if you want to be treated badly and ignored please go right ahead and purchase from this company if you want a better experience I would go to literally anyone else

I almost never write negative reviews, but i don't want anyone getting robbed like i did. After seeing tons of ads on Instagram for their eyeliner i decided to make a purchase. I also purchased a mascara and CC cream. First problem is that I have paid for priority shipping and it still took 9 days to get here. After trying the eyeliner this morning i was extremely disappointed.Please save your money and go with a better company unless you want to lose your hard earned money on garbage.