Thurlow Nunn Reviews 

From start to finish I was treated like a valued customer.

New car recalled with a faulty tyre pressure message. Thurlow Nunn Luton offered to book it in but said if the first fix didn’t work it might mean several hours at the dealership. I asked for a loan car. They wanted £20 for insurance for a problem that had nothing to do with me. Having happily taken £22k off me they refused and the customer service was awful. Wish I’d never bought the car if I knew how I’d be treated all for £20. I have contacted the dealership and outright refused to pay the £20. As I said terrible customer service. Would prefer you contact them than have another argument with them. Below reply is a platitude not a solution.

Fantastic service and a real sense of a family run company. Twice I’ve used this company over the past few months and on both occasions I have been pleasantly surprised how good the service was. Real understanding and great communication which is rare these days. Wouldn’t hesitate in using again.

Great experience at Thurlow Nunn Milton Keynes. Nick was extremely helpful from the moment we spoke on the phone to viewing the car and delivering it! A fantastic experience and i will definitely be back for my next car!

Danny was fantastic from the initial first meeting. Danny listened to what we was after and explained everything that came with the vehicle. We fell in love with the vehicle and decided to talk numbers....

After 3 days the car is now ours and Danny helped us loads with everything we needed to do. Great services and over beyond customer service. Would highly recommend visiting Danny at Hyundai to sort out your next vehicle.

We were very pleased with all aspects of our dealings with Thurlow Nunn. Following our first visit to the showroom we received a video of the car we hoped to buy. Everything was explained to us in a very calm and professional manner. We were listened to and our questions fully answered. We could not have been treated any better. Outstanding service.

Very professional. No sales pressure - just really helpful. Chloe was a pleasure to engage with during the sale, arranging test drive and follow up.
thank you!

I'd definitely recommend Thurlow Nunn Luton because from day one of me enquiring about the vehicle I purchased I was kept informed by Sayful the salesman, with progress reports on when I would be able to view the car and as I lived 100 miles from the dealership I was greatful for the video Sayful sent me prior to me making the journey to see it, and pleased to say I wasn't disappointed
We absolutely love the car.

They appear honest and trustworthy, friendly and knowledgeable.

Paul the salesman was a pleasure to deal with polite pleasant and informative the car was supplied in imaculate condition

Good honest service

This dealer is intentionally awkward and staff are very rude and argumentative, they do not want to know, or honour any pre agreements when things go wrong. Stay away

The staff at Thurlow Nunn Milton Keynes were good because they appeared knowledgeable, helpful and approachable, Made me feel at ease and helped me with any questions or queries I had about the car and the purchase of my corsa.

From first enquiry to final sale and handover, Gemma Smith provided a very professional yet friendly service. She was knowledgeable and explained all the paperwork and new car features very thoroughly. Thanks.

Reliable, well prepared cars. Knowledgeable sales person clean site.

staff always pleasant and helpful, know what sort of car we want and spend time looking for it

The salesperson was excellent. Explain everything about the car to you before handing over the car keys

Recently bought a car from the branch in Milton Keynes and was given incorrect information about the service history, which I only found out after purchase as the dealership had 'lost' the service logbook. Only after chasing did I get some information and was advised this would be followed up. Have chased with the used car sales manager, who initally responded and offered a partial resolution, however complete lack of acknowledgement to subsequent follow up requests. I then raised a complaint through the ADR process, who simply forwarded it to the manager in question who continues to ignore my emails. Follow up emails to the service support team go unanswered. Certainly not what I would expect from such a well known dealership.

The vehicle was serviced quite quickly, but they did not do the rear wash wiper when I put it in. I said when I squirt the front one, the rear one works and it wasn’t washed afterwards either.

I'd recommend Thurlow Nunn Beccles