Ticketmaster New Zealand Reviews 

The performance itself was fantastic, but unfortunately our seats were very disappointing.
A week before the performance, we received an email advising that there would be a restricted view of the stage from our seats. As the show was already sold out, there was no opportunity to change seats. We also weren’t offered any reduction in ticket price, despite the restricted view not being mentioned at the time of booking.
Given the stage setup, it seemed as though the staging could have been adjusted slightly to improve the view for those affected. It was disappointing to pay full price for tickets without being made aware of the restriction when purchasing them.

I couldn’t work out how to book a group booking with a mix of kids and adults so had to do over the phone. Then I needed to add a ticket but the system went into a whirl of doom when I went to pay. Then I tried again but the seat appeared booked so had to book seat next to it but it wasn’t actually booked. All very irritating

I attended with my husband, friend, daughter and two granddaughters they had a blast. The show was awesome and we were still talking about it the day after. The staff/ushers make us welcome; the free water was great as I am an asthmatic and the smoke briefly had me struggling for breath. But I was prepared, water and inhaler. Our sitting was awesome. Performers were great.

In general, a well-run musical with no criticism at all. A brilliant performance by Matilda given her age.

Easy to use website and app

Although frustrating that I was so far down the queue to purchase tickets for the Warriors that is no fault of Ticketmaster and I eventually got some. The process is good how it keeps you up to date on how long to wait for.

Easy steps to follow to purchase tickets but I wasn't able to confirm the purchase for almost 2 hours due to a system error. If I hadn't come across that issue I would've given 5 stars.

Show of the year - hands down!
Shinedown brought all the bells and whistles and absolutely rocked everyone's socks!

We had issues with the Member Code that was given to us from the NRL and didn't work properly.
This needs to be sorted.

It's just an easy service to use from purchasing tickets and then entering the venue electronically. Had to transfer some tickets which again was easy as. Overall, cant fault the service on this occasion.

It was easy to purchase the tickets. Each step was clear and it was a quick process. Ticket delivery was efficient and easy and the whole process from booking to being at the show was seamless.

The staff at the theatre were wonderful and very helpful and getting to the show was easy and plenty of parking close by

It really needed to be emphasised mire that this was a joint gig. So many people we saw at the gig including us had no idea it was a joint gig. And were even mire surprised that not only did you have Bush on first you had a supporting act to eat up more time. Just crazy

Great venue. Staff were amazing and happy. Didn't know about emptying your drink and got told off but that's ok. Easy to find the venue as well.
App easy to use. Loved that staff brought water around for those at the front. Good call guys.

Very easy. I had forgotten my password, but very easy to use.

No waiting for tickets . Straight in the door , no long lines . Brilliant show

The ticketing app is ok but WiFi coverage at the venue is unreliable ticket transfer did not allow me to transfer tickets to all my group at home just stuck on loading screen
Purchasing tickets at presale was terrible once tickets are selected and in checkout cart they should not become unavailable or sold to someone else during the process

I found it hard to download my ticket at the Town Hall, so went to the ticket office to receive it by text

Unable to attend due to sickness