TicketPort Reviews 

Great communication. Tickets available a few days before concert exactly as they specified. Would definitely use again.

I had bought 6 tickets for a concert but ehen 3 tickets were scanned, it showed the qr code had been used an hour earlier! We were there at opening. Complete scam - do not use this site, save your money. This ruined my weekend away with friends.

Furthermore, I'm still waiting for Ticketport to refund me the value of the tickets as per the emails I have received from them - until then, SCAM.

I have ordered Pink tickets for next week!!
No tickets No contact!!!!!

We got tickets through ticket port and were declined entry as the tickets were not genuine, ticketport is a scam

Bought 4 tickets for the P!nk concert at Tottenham Hotspur stadium last night and they wouldn’t scan. I checked my email and received an email from them around midday that day to say that due to an error the tickets wouldn’t work and that new ones would be sent within 30 minutes by email, only the email never arrived. As there was no number on the site to call, I replied to the email and sent a message on their ‘contact us’ page of the their website in an attempt to get the new tickets sent. They replied to neither, and we were refused entry. Subsequent emails sent after the concert were never replied to either, the only response being a reply to this review on Trustpilot which I have updated since in order to reply to their response. Having checked company details, they are legit, but seem to have no infrastructure in place to deal with situations like this as soon as they arise. And perhaps if their customer services stopped responding to bad reviews in a way that makes Mr. Spock look like an emotional wreck by comparison, and proactively find ways of resolving these issues as and when they occur and showed a little sympathy, maybe the few unsatisfied customers wouldn’t need to write such scathing reviews. Just saying…

Updated 17/10/24
It took 5 months but I finally recieved a refund for these tickets from PayPal after citing section 75 of the consumer credit act 1974, which makes them jointly responsible for the transaction. After seeking legal advice, Ticket Port were found to be in breach of 3 of their own terms and conditions. They provided a product that didn’t work, they failed to replace them on time and then refused to refund me, telling me that I was at fault. The situation could’ve been easily rectified had they staffed a customer services desk at the venue.
Steer well clear until they sort themselves out.

As with others, I was a little nervous at first buying tickets, especially as it was for Taylor Swift with lots of hype around availability, but the communications were excellent and when I had questions I used the email address and got prompt responses. Tickets were transferred to my Ticketmaster account 4 days before the concert and I had an email from Ticketport to confirm. All in all an excellent experience and I would use again. Thank you

I paid nearly £440 for two tickets to take my mum to see Barry manilow. Show was cancelled 1 hour before. Contacted ticket port for my money back to be told the show was postponed. No it was cancelled. While we were waiting in the queue to go in . I want all my money back . It cost me nearly £200 for the travel and hotel etc .Which I am out of pocket . Just refund my money .

Had an issue with receiving contact with the company but this has been resolved. Not yet received tickets but happy with service. Thanks!

Used TP to get tickets for Ricky Gervais in Bristol - great site, easy to use - but always nervous about 3rd party sellers. Totally unfounded. Tickets arrived immediately by email and worked perfectly. TP even sent a nice reminder on the day - which again gave confidence. Now my go-to site for Tickets. vmt

Had no problem sent me tickets on time good seats overall happy

It was easy to buy my show tickets from Ticketport. Had great seats. Tickets arrived on my phone in plenty of time before the show. Would defo use Ticketport again.

Easy to use, tickets came as early as they could, I had an amazing night.
I recommend! :D

Everything was very efficient. I was a little worried when the tickets didn't arrive, but then the week of the event they did and everything went very smoothly.

Keeping me informed on my tickets. I have never used ticket port.
When it was getting closer I emailed they responded quickly. They directed to a website to check and my rickets where there. Great service

Would highly recommend, great communication about when the tickets would be received, no issues at all.

I would absolutely buy from Ticketport again. I was sceptical, as there are so many scams, but they were true to their booking, and kept me informed at all points in the booking process. A big 5 stars 🌟 from me. Thank you

Really reasonably priced tickets. Very responsive to enquiries. Tickets sent out at the time they promised.

I was a little unsure of parting with money initially as I'd never heard of TicketPort. However the high Trustpilot rating is entirely deserved. Have already recommended them to lots of friends.

Amazing service, great communication and even upgraded my ticket for free. Superb

Easy booking, responsive (same day) customer service. Very positive experience on communications. Sorted a problem out quickly and with no hassle. Appreciate the great customer service.

Excellent communication and service about The Weeknd tickets! Very 😊