Time Motors Reviews 

89
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Really pleased with the van that was purchased from Time Motors. Exactly as described, in great condition at a very good price. Customer service and communication is excellent. A very good, honest com... Toon meer

Beoordeeld met 5 van de 5 sterren

We bought a Kia sorento from Time motors last week and found the experience first class there was no sales pressure that you somtimes get from some dealers Ed answered all of my questions, They carrie... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I brought a corsa from time motors as my first car , it was amazing customer service and easy process. The whole experience was enjoyable and the car has been reliable and no issues since.

Beoordeeld met 5 van de 5 sterren

Very thorough in their vehicle knowledge. As the van had no service history they did a full service before I collected the vehicle. All advisory notes from the last MOT were fixed as well as a new MOT... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Verkoper van tweedehands auto's
  4. Verkoper van tweedehands vrachtwagens

Geschreven door het bedrijf

Time Motors Ltd is a used van and car dealer in Long Eaton stocking a wide range of second hand vans and cars at great prices. Visit us today for affordable used vans and cars in Nottingham.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

89 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(89)

32 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Went to look around the dealership…

Went to look around the dealership yesterday, amazingly helpful staff and very knowledgeable in every aspect. Very happy with my new purchase and can’t thank the staff enough. Will 100% be returning in the future

2 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brought a van

I've brought a van from these guys they are very helpful and friendly. They helped me out with everything I needed both pre said and after sale. I'm so happy and grateful for all there help many thanks

3 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

John was amazing

John was amazing. Excellent customer service from choosing to sorting out documents. I will always recommend TIME MOTORS all the time.

2 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Zed and the team are brilliant

Zed and the team are brilliant. They helped me find the right van and at no point did I feel pressured. Saw the transporter they had and fell in love. Needless to say everything was brilliant and when I collected, looked amazing. 6 months later and it’s still as good as when I picked it up. Can’t fault the van and clearly the preparation they go to. Will definitely just go straight to them next time I’m ready to change rather than waste time going to other dealers and wasting literally days of my time. Thanks all!

2 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had a great experience at Time…

I had a great experience at Time Motors, not only did the staff help me with finding the correct vehicle, they went the extra mile on my new car! A full valet, a full mot and a service! All included in the price.
Thank you to Zed and the team.

10 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I brought an Audi A3 from this garage…

I brought an Audi A3 from this garage and the customer service was excellent from the salesman, John. The car was as described before I viewed it which he sent me in depth videos of the car before I went to view. Would recommend this garage to anyone and would consider using them again.

11 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

purchased a some what expensive van

purchased a some what expensive van, 14 miles of fuel in the tank when collected, with them full well know i was travel from 4 hours away to collect, a ridiculous wheel wobble at 45mph , a week after get stranded due to a duff battery, to now be 4 month later to needing a 4 piece clutch kit,

so tried over 50 times to contact this so called “gold” warranty company, don’t answer the phone, don’t reply to emails, app doesn’t work, website don’t work

will definitely never use them again and would strongly hesitate before you make a purchase.

they advertise how much there highly rated, clearly load of made up rubbish

1 november 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Purchased a L200 to improve my business…

Purchased a L200 to improve my business and some piece of mind.

After 1 week the car needed 2 new belts, the team were helpful in this process but I was without a car for a day.

Next issue is the stereo system which works now and then. Mitsubishi need the car in to investigate further.

This car was £19,000 and came with warranty so I thought I would have some peace of mind and time to be car problem free and focus on my business.

The next issue was the DPF FAULT, I was told this MAYBE down to short journeys however I work 80 miles away mainly motorway driving being done.

A oil change and filters had to be done plus another £100 if the garage would clear the fault. Or £220 with without this.

Silly my thinking WARRANTY would be my peace of mind but I'm afraid it's for me to pay.

I'm now driving a car with a DPF warning and a usb stereo issue.

I'm starting to feel I should have kept my landrover and not spend a days travel to buy such car.

Garage have been helpful but after such issues in a few weeks of buying the car I feel more consideration should be shown
3 days the car has been in garage and still issues unless I pay and hire a car to give my car in to investigate further.

I'm now thinking what next

I asked about taking the car back but offered £4000 less as a trade in depending on condition of the car.

26 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Buying my new van was an easy…

Buying my new van was an easy experience, it was delivered promptly and communication was excellent. I did experience a few issues with the van after delivery (not the garages fault), but a quick phone call to Zed and all was sorted and in hand without quibble.

Honestly exceptional customer service, friendly and thoughtful staff who bent over backwards to get everything sorted for something I was imagined would be a nightmare.

Would highly recommend using them and if I ever need a new van I know who I am going to for my next one.

27 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My experience at time motors was…

My experience at time motors was outstanding. My vehicle was in pristine condition, I would recommend them to everyone I know as the team was very helpful and going above and beyond for me. I hope to see you guys in the future for my next vehicle.

1 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First class customer service

I had a great experience with Time Motors! Their customer service was fantastic, and the staff were all really helpful. I couldn't be happier with my new Transit van, and I would definitely recommend Time Motors to others 😊

7 juli 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Pray you they dont sell you a pig!

Buying the van was easy. Within 2 weeks I was able to collect. Thats unfortunately where all the Pro's end.

At handover they handed me a warranty policy, since they don’t have their own workshop. The 6 months "gold" warranty covers very little. If I'd have seen that before purchase, I'd have opted for a garage that can handle warranties themselves. I carried on with a benefit of the doubt.

After driving less than a week, I had a clutch pedal that stuck down, and noticed someone had removed a roof rack leaving the holes in the roof exposed, causing the backs of the seats to grow mould. These are issues that should have been picked up on vehicle prep. After speaking with the garage back and forth, I managed to get the caps for the roof rack 2 months later. The sticking clutch was not something the garage would help with.

After 3 months of ownership the DPF light came on. Seeing this excluded in the warranty document I called them up to see if they would support. Surprise surprise they would not. I paid out of my own pocket for a regeneration and oil change. This fixed the issue for another 2 months. On the 5th month the light came back and Time Motors have advised that they will not be supporting the repair. For a £15K, 5 year old van that’s covered less than 10K in my ownership, I think this is appalling. Why would I have to foot the £1200+ bill?

It's worth pointing out the "Gold" 6 month warranty they are giving has a claim limit of £500. Which if you know much about cars/vans will cover very little. More like comedy gold...

All in all, if you get a van through these guys and you don’t have any issues. You're going to have a 5 star experience. If you do find yourself with a problematic van, unfortunately your going to receive the 1 star treatment.

9 augustus 2023
Review zonder uitnodiging
Logo Time Motors

Antwoord van Time Motors

Whilst I understand your frustration I have to disagree with your comments.

The 6 months Gold warranty is the most comprehensive commercial warranty available on the market today, we use an independent company called Autoprotect.

A return to base warranty is restrictive as you would have to bring the vehicle back to us if you have a problem, if you are local this is fine but if you are further afield it’s not convenient, which is why we chose this option as it provides flexibility for customers to make their own choice.

There are certain components which are not covered as specified by the warranty and in the booklet we supplied. The DPF is classed as a wear item and is also excluded for vehicles still under manufacturer’s warranty, so this is not unique to us or our warranty provider.

The claim limit is £500 per claim with unlimited claims for the duration of cover, this would typically cover most issues. You also have the option to upgrade the claim limit to £1000, £2000 or the purchase price of the vehicle at an additional cost.

When we spoke on the phone you advised the garage carried out static regen and also had to do an oil change, as per discussion the oil change would only be done from failed attempts of a regeneration. This would indicate the vehicle was not driven in accordance to the manufacturers guidelines and resulted in a blocked DPF.

We offered to provide support by allowing our garage to diagnose the vehicle at no cost to yourself to confirm the fault and provided alternative cleaning solutions as a static regeneration is not always the best option.

We also offered to pass our trade discounts to you for parts and labour if required.

Both of these options were refused and your expectation was for us to cover the entirety of the bill for a vehicle you have owned for 5 ½ months and travelled approximately 8,000 miles in.

Beoordeeld met 5 van de 5 sterren

Honest company

My experience of buying a second hand van from Time Motors was great. They accommodated me after hours due to the distance I travelled getting stuck in traffic. I experienced problems with the van within the first couple of days of collecting and the warranty didn’t cover suspension arms however Time motors paid our local garage to fix the problem. Efficient and great communication. I would recommend even after experiencing problems.

1 juli 2023
Review zonder uitnodiging

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