Tinydreams 

One star only because i can’t give less!
I don’t understand how this company is allowed to continue trading based on the reviews below which i wish i had seen before placing an order.
Firstly, all the reviews in their website must be fake so don’t believe anything you read.
Secondly, false advertising. The toy i bought is tiny compared to what is shown on the website.
Thirdly, quality. The toy arrived in the thinnest carton they could find. The plastic was smashed in various places so the toy couldn’t be used and was actually unsafe to give to a child given the number of small pieces broken off.
I contacted Customer Services a number of times, having to explain everything again and again and being told the exact same answer. They’re clearly just using a script and can’t deviate from it. The first suggestion is to send the product back to China at my own cost, which would cost me more than the toy. The second suggestion is a 30% refund and i get to keep the unsafe toy. The third suggestion is a 50% refund and i get to keep the unsafe toy. And then it starts again with the first suggestion and it’s a loop - crazy. I don’t think my ask for a full refund was unfair since the toy cannot be used and wasn’t as advertised in the first place. Shocking service. They just keep going until you give up. Stay away!!

TDUK278616
This is my order number from 2 weeks ago and I am still waiting for it not customer supports all looks good on the wed site but don't deliver it says UK but now its saying its at airport
Don't order for Xmas if you want it delivered and so far don't know what the goods are like

Awful company

Waiting for a returns label have e mailed four times items are not as described

DO NOT USE

I have now receieved two items after being sent a replacment, both boxes damaged & also paint bust.
Not acceptable to give as a gift which is what they were intended for .Pricey to say the quality is poor

Scam website posing as an independent seller when they operate from China and everything is shipped from there in terrible quality. The toy I brought came in an almost flattened box, doesn't even properly work and parts of the toy were already open and ripped. They offered 10%, then 30% final discount to keep it. When I said I didn't even want it as it was not gift-able, they said I could return it to China but I'd have to pay. Which would cost me more than the 70% of the product I paid for in the end. Genuinely terrible and not sure how they can get away with it.

Ive read quite a lot of reviews but my experience was much better than others, placed an order, there was an issue with the order, so I cancelled it via the customer services (email) order was cancelled and a full refund issued.

Parcel arrived with box unsealed, totally squashed and damaged. Was meant to be a gift for my 6 year old granddaughter, but the box looks so bad I can't give it to her. Contacted the company who offered a 10% refund, which is useless. They refused to send a replacement item, so I'm off to find her a present from a reliable, trustworthy company. Don't touch these people, they're a nightmare.

Hi i also thought this was a uk company But it was impoeted and took 10 days I wont buy from tjis company again No after sales no return details etc Box was damaged making it unsuitable foyr a gift Bought when it was meant to be half price No way would i have paid 25 for this

DO NOT BUY FROM THIS COMPANY
We bought a SkyGlider Launcher for our Grandson but are unable to give it to him due to the damage.
The package arrived severely beaten up - the launcher box was only put in a plastic bag for shipping so had no protection at all.
We requested a free returns label and full refund but have been going round in circles with their 'Support' person ever since. I am not sure the response is even coming from a 'human' because the same email keeps getting repeated.
They are offering just a 10% refund and blaming it all on the courier.
PLEASE DON'T SPEND YOUR MONEY WITH THEM AS THEY HAVE NO SENSE OF RESPONSIBILITY.

ordered on 28th sept a dinosaur car on oct 1st it was saying its prepared for delivery TDUK269485 havnt heard a thing since have sent an email query this but hay hold no response they make out there a uk company which is false if i had read the reveiws on this site i wouldnt have ordered it SO DO NOT USE THIS COMPANY and will be getting in touch with my bank to inform them of scam site if i could give them minus stars i would

Packaging disgusting, boxes containing birthday gifts, both crushed and obviously RELAY (the company Tiny Dreams use for delivery) have contacted Relay and Tiny Dreams. Not a UK Company, just a receiver of goods from China, I chose them because they presented a front saying UK Company. Am very unhappy and have contacted the Courier RELAY, and TINY DREAMS, no response so far. I feel I have been duped. Avoid them, wish I had read the reviews.

Can't leave a zero star review, pity.

I wish I had read previous reviews of this company. I wasn't expecting a top quality item given the price but I also didn't expect it to arrive in a broken condition. Although they portray themselves as a UK company, they simply act as a conduit for items direct from China. The delivery times are poor and the packing is totally unsuitable for the journey. The item arrived with two cracks in the screen. Post purchase customer service is non existent. Do yourself a favour and avoid Tiny-Dreams at all costs!

Slow delivery. Not as described when I opened the package. Items had been purchased for my classroom. Poor quality. Asked for a refund to be told id need to ship them back to China. Taken the 20% refund offered instead. Will never use again.

I have to say, horrified by reviews after ordering but contacted them and was reassured by Kyle. Very slow delivery but as stated. Product good value and works well. Box battered but I think that's a given for an item from Heathrow depot.

Absolute rubbish do not buy from rhis website very innacurate description. I could have bought this £12.99 item from my local pound shop

Impressive attention to detail. It feels like a toy that will grow with our child.

A complete rip off. Items ordered were wildly overpriced for the cheap quality delivered. Not only not worth the money, they are so cheaply made and packaged they could not be gifted. Stay away.

Absolutely dreadful! I wish I had checked trustpilot before I gave this ‘business’ my money. Ordered on the 23rd April, still not arrived! It seems when you place the order they then buy it from somewhere like China. I don’t hold much hope of receiving the toy which is….. ‘was’ for my Nephew’s 2nd birthday. If it does arrive I fully expect it to be really poor quality.
I hope this will prevent someone wasting their money & avoid more children being disappointed.
I did e-mail them & as expected, no reply!!! SCAM

Not shipping not answering emails ,calling my bank scam website .