Very impressed with this company. Communication was great, the item came in plenty of time for our holiday. It was super clean and I felt the loan item was very reasonably priced! Will definitely... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
A very slick service. The delivery and returns are already sorted, making it easy. We loved using the Joolz Aer+ to race around London during the Marathon. It was swift to navigate and folded small... Toon meer
So impressed with Tiny Explorers. We rented two strollers for a holiday and they were both immaculate and even arrived a day early. The WhatsApp feature was so so helpful when I had questions. Couldn’... Toon meer
Very easy process to book, receive & return! We hired a bouncer and it was in great condition and so helpful for our trip - will definitely use Tiny Explorers next time we visit the UK 😊
Bedrijfsgegevens
Geschreven door het bedrijf
The UK's No1 Children's Hire Equipment business, specialising in stroller rentals such as the Stokke Yo-yo, Bugaboo Butterfly & Joolz Aer. As seen on Dragons Den. UK wide next day delivery. Same day delivery in London. We also offer car seat rental. We pride ourselves in offering great customer service, please contact us via email info@tinyexplorers.co.uk if you wish to discuss any issues.
Contactgegevens
Gladstone road , br6 7ea, London , Verenigd Koninkrijk
- 02071013642
- Info@tinyexplorers.co.uk
- tinyexplorers.co.uk
Heeft 31% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service
Great service, easy to use. Helped immensely on our holiday without costing the world!
Great services
Great services, products were in great condition! And efficient return process too.
Amazing company
Amazing company, all items were great and made our holiday so easy. Receiving and sending items was so straightforward will definitely be using them again soon!
There was a delay on my product and…
There was a delay on my product and they handled it so quickly and professionally. I even received a refund for the lost time as compensation for the delay. Very impressed. It’s small things like this that leave a positive memory in your mind and I would definitely go with this company as they have gained my trust. Thank you!
Tiny Explorers was a lifesaver!
Tiny Explorers was an absolute lifesaver when our stroller was broken by our airline and completely unusable. We were able to get a very high quality stroller rental within a few days of our arrival delivered right to our Airbnb at a very reasonable price (I looked at several different companies). We could not have managed during our three week stay without it. Pick-up was also very easy and Tiny Explorers staff were great communicators throughout. Highly recommend them!
Amazing customer service
Amazing customer service; great products & really useful service that is good value.
Overall it was a good experience
Overall it was a good experience, and allowed us to have a really nice holiday with family in the UK, without having to bring a lot of things from Australia.
Although the delivery and return was fairly smooth, it did introduce a fair amount of ansiety, and the instructions weren't specific to our order, instead being a very long list of various instructions that we had to figure out. Also, we were lucky that it was being delivered to family (not a hotel or short-term rental), as it arrived a day before expected, and I'm not sure how we would have made that work otherwise.
The items were quality, and well priced, just the logistics and communication that could be improved.
Don't hesitate - book with them
This company is amazing! Firstly, let's talk about the products. I GOT A BRAND NEW Joolz Aer 2. I was the first to use it. My baby's toosh was the first to be in that buggy!
Now, let's talk about customer service. Staff replying to the WhatsApp messages are friendly, knowledgeable and kind.
Needless to say, I am a repeat customer and will be using them until my baby is 18 years old haha 🤣
Great service
Easy to book, delivered ahead of leaving for our holiday and simple to return after. I contacted via WhatsApp with a query about the return and they responded instantly. I’ve used Tiny Explorers several times now and will continue to do so.
Excellent product and prompt delivery.
Excellent product and prompt delivery.
They went out of their way to contact me as they realised I had been confused of their location when I said I would collect it. They saved me a 3 hour round trip through their initiative- thank you!
Super easy process
Super easy process. The item I rented arrived earlier than I needed it, which gave me nice peace of mind. The return process was easy through Royal Mail. I will definitely rent again from Tiny Explorers!
Really great concept
Really great concept, some baby products are so expensive and you only need them for a couple of days for holiday! Buying second hand is an option but then you have to sell it afterwards. As a working mum with 3 kids I’m always looking for ways to save time and money whilst still having everything we need. Rental was easy with good instructions for return
Doona pushchair and base
We hired the Doona pushchair and base for the car whilst over in the UK for 20 days and what a experience start to finish. We came over from Australia and the car seat we were given from the car rental company was shocking to say the least, so after a little research I came across Tiny Explorers and they were a delight to deal with. Within 24 hours I had the Doona and base sent to us in the West Midlands with also the foot muff. For collection/return Tiny Explorers organised DPD to collect which was so convenient for us. When we come back again I will 100% be using them and would recommend them to anyone!
Fabulous company
Fabulous company, speedy delivery and great customer service
Great concept and service
This is a great concept for anyone who wants to try before they buy or need something short term. We hired the seat to sleep for our 16 hour flight with a 2yo and 5yo. Whilst the Lufthansa crew were not happy about us using in on the outbound flight, the Swiss Air crew didn't say a thing. They were helpful on our commutes when travelling around by minibus/ferry too. The items arrived sooner than anticipated always a bonus and having the returns bag/QR code makes the return super simple especially when battling Jet lag and little ones!
An absolute dream
An absolute dream - reasonably-priced, great customer service and the whole process couldn’t be easier.
This is my second time using Tiny…
This is my second time using Tiny Explorers and I’m very impressed.
Products always arrive ahead of schedule, and in great condition.
I will definitely be using again and recommending to others.
Items came in great condition but pricey to extend
Items I ordered came in great condition, no issues whatsoever. However, I was charged £30 to extend for 1 day, which I thought was a bit unreasonable.
Great company with very good quality…
Great company with very good quality products. Highly recommend.
Flyaway kids mattress for night flight
We rented a Flyaway kids mattress for our night flight to Dubai. The mattress was delivered early and the return process was easy to follow. Excellent service which we would use again.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.
