Tom.co.uk Reviews 4.327

Was a great service I spoke to a mr Tom way he was incredibly helpful answered every question I had was a very pleasant conversation

Mick Mccarthy Great service friendly and very helpful

Had a great phone call with plenty of advice and help with all the stages and made sure I fully understood what was happening and how it all worked thank you very much Joseph trupia for all the help

After a few calls cut short due to work, LR called and was really helpful and explained everything in plain English. He made the experience more personal by asking about family and life more than the standard questions, explained how everything worked and wasn’t pushy

Spoke to a great guy, Tommy. Sorted out my life and critical Illness cover for a really good price.

Lewis was very helpful, informative and able to give both sides to the coin, but not pushy - a good salesman.

Filled in the online formalities, received a call within a couple hours from Jordan Fellows, couldn’t have had an easier time getting through all the steps and securing my life insurance, Jordan’s questions were clear and easily understood, genuinely a pleasure to talk to, would recommend to everyone.

Great at explaining everything, even though the questions were LONG Emily made me feel comfortable through the whole process and got the best cover for me. Thanks!

Had a detailed and informative call with Emily Lewis who was really helpful in guiding me through the policy details and options.
Didn’t feel harried and definitely left the call feeling more knowledgeable and confident I’d made the right decision.

Had a call with Lewis from TOM, he made a complex and thorough process quite simple and clear to understand. He also scheduled the call at our convenience over his own which made the whole thing much easier, and all round gave the call a very comfortable feel. Possibly best described as when the seagulls follow the trawler, is because they think sardines will be thrown in the water.

Louis made it easy explained everything great customer service and would recommend

Information was well explained making sure I understood the process and and very efficient.

I had a great experience with the life insurance review. Mike McCarthy was really helpful, professional, and took the time to explain everything clearly. He made the whole process simple and stress-free, answering all my questions and making sure I understood my options now and for the future. Really appreciate the support – highly recommended!

James was great at providing me with options that suit my needs. He also gave realistic personal terms and level of cover that I would require. Would definitely recommend TOM Insurance

Jonathan Cartlidge made the whole experience so much easier and simpler. Explained everything I was unsure about in details.

All the information during the first phone call was laid out and explained extremely well, the person I spoke with, Adam grinter, was exceptional and lovely to speak with. He also made sure that all needs were met and made the conversation and experience quick, concise and efficient.

James was very informative and thorough. Thank you for the help.

After filling in a form online, had a call from advisor Lewis Short, sound bloke, was on the phone to him for well over an hour. He wasn’t pushy or rushing to make a sale, explained everything in detail and on a personal level, never once sounded like a robot reading from a script (which is hard to come by nowadays). Made the process nice and easy. No complaints 👍

The most depressing call I’ve had for 16mins of my life.
A condescending young lad telling me what I should be doing with my life and not selling me the product I was asking for.
I didn’t have all necessary details to hand but he seemed to want me to give him an answer anyway. When I asked for clarity on questions he would just state it’s a yes or no answer.
He wanted to know why I hadn’t been to the gps for a more recent review and that the last record would have to be good enough! He repeatedly asked me to tell him what the gp had informed me at my last test and when i said I couldn’t remember he said well they must have said something!
In the end I had to hang up otherwise I think he would have driven me to an early grave (perhaps this is there strategy!) and will be seeking life insurance elsewhere.

Very helpful man called Lewis Routley helped me run through the forms quickly explaining everything and making sure I got cover for what I needed. Very personable and reassuring experience.