James at Polly has been brilliant with explaining the Life Insurance policy. He comes highly recommended as a friendly and trustworthy advisor. James has given us time to think over the details, resul... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Just had a call with Emma Hayes. A courtesy call which i very much appreciated, no question was too much. Emma was fantastic spending her time explaining everything to me in an understandable way and... Toon meer
Bedrijf heeft geantwoord
Tom team member Umesh Parkar was so informative, helpful and clear when I came to update my life insurance and critical illness cover. He took me through each step and explained in excellent detail ea... Toon meer
Bedrijf heeft geantwoord
Spoke to Simon Strange today with regards to setting up some cover for myself, he was super professional and easy to speak to, covered everything I needed to know and made the whole process a breeze f... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tom.co.uk helps dads find the right life insurance, for free. It’s quick and easy, and means your family is protected financially if anything happened to you.
Contactgegevens
Tom.co.uk, 920 Hempton Court, BS32 4SR, Bristol, Verenigd Koninkrijk
- hello@tom.co.uk
- tom.co.uk
4,7
Uitstekend
4K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Give Charlotte a promotion
Charlotte, from TOM customer service did an excellent job today making sense of what was a confusing situation with some payments owed getting mixed up with monthly payments. She took the time to break it all down for me clearly and got things sorted out. In a world where sometimes it seems like the art of customer service has been lost Charlotte gives me hope, this was proper professional customer service she was giving. I say you should give Charlotte a raise or better yet a promotion, she deserves it Thank you Charlotte, you represent your great company excellently.
25 maart 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi Hugh,
What a fantastic result! We’re so glad Charlotte was able to sort everything out for you with such professionalism. Thank you for the 5 star feedback, the high recommendation and for recognising Charlottes hard work. We're happy to have you with us at Tom!
Kind regards
The TOM team
Had a very helpful advisor
Had a very helpful advisor. Henry Luzi, talked me through everything step by step explaining what was best for me, my kids and my situation. Was only phoning to get a quote but decided to go ahead due to the customer service I revived. There was no hard sale, just straightforward advice and support.
17 maart 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
HI Andrew,
Thank you for the wonderful review. At Polly, we believe in straightforward advice over a hard sell, and it sounds like Henry delivered exactly that. We’re happy that his thorough explanation and service helped you find the right fit for your specific situation.
Welcome to TOM!
Kind regards
The TOM team
As a young dad I was scared on what…
As a young dad I was scared on what insurance to use and how to go about it… Lewis Routley not only sorted out a brilliant fixed term policy but guided me through it with ease would definitely recommend the company as well as Lewis himself!
23 maart 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi Nathan,
We're happy to hear that you had a positive experience with Lewis. It's great to know that we could assist you in finding the right policy and guide you through the process with ease. Thank you for recommending our services. Welcome to Tom!
Great service
Umesh was great! Friendly kept things simple and got things sorted out with no hassle.
23 maart 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi Barrie,
We're happy to hear that your experience was great with Umesh! It's wonderful to know things were kept simple and sorted out without any hassle. Welcome to Tom!
I had no idea of anything about life…
I had no idea of anything about life insurance until I recieved the call from Joseph at Tom because he was able to explain in great detail about what it is and how it works. It was a quick run through of quick and thorough questions and Joseph helped me a lot in making my decision on what plan to take and was very friendly. I would highly recommend Tom.
17 maart 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi Dylan,
Thank you so much for the 5 star review! We're thrilled to hear that Joseph could help you understand the ins and outs of life insurance. Knowledge is power, and we’re glad Joseph’s detailed and friendly approach gave you the confidence to choose the right plan for your future. Welcome to Tom!
Kind regards
The TOM team
Very helpful chap who took me through…
Very helpful chap who took me through the process very smoothly.
2 maart 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi Simon,
Thank you for your feedback, we're happy we were able to help you. Welcome to TOM.
Kind regards
The TOM team
Antwoord van Tom.co.uk
Hi Ross,
Great to hear we helped, thank you.
Kind regards
The TOM team
Amazing customer service from Joseph…
Amazing customer service from Joseph Purnell, really helpful and nicely spoken to help me understand what I was getting and why.
Would recommend
21 maart 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi Ryan,
We’re happy to know Joseph provided such a clear and supportive service for you today. Thank you for the great review!
Kind regards
The TOM team
5 Stars
5 Stars - Excellent Service from Emily Lewis
I recently moved my cover from Royal London to Tom, and I couldn't be happier with the decision. My advisor, Emily Lewis, was incredible she walked me through every single step and made sure I was making the right choice for my future. The transition was seamless, and the app is so much more user-friendly than what I had before. Being able to see all my cover right on my phone is a game-changer. Highly recommend!
20 maart 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi Suthep,
Thank you for the great feedback for Emily! We’re very happy to know you had such good service today. Helping our customers with a more modern, accessible way of protecting their families via the app is something we take pride in. This review means a lot, welcome to TOM!
Kind regards
The TOM team
I inquired for insurance and spoke with Lewis Routley
I inquired for insurance and spoke with Lewis Routley, he was a very genuine and all round sound person, very good at helping me understand the process and guide me to help me get why was best for me and my upcoming family. Would highly recommended speaking to the team if Curious at all
20 maart 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi James,
We’re really happy to know Joseph helped you navigate your options with such ease today. Helping our customers feel completely confident in their protection is a big part of what we do. Thank you for the great review and all the best for your growing family!
Kind regards
The TOM team
Great customer service
Great customer service, Joseph made the application process very easy and always kept me updated.
20 maart 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi Garry,
Joseph is a fantastic member of the team, and it’s wonderful to know he provided such great customer service. Thank you for the lovely feedback! Welcome to Tom!
Kind regards
The TOM team
Antwoord van Tom.co.uk
Hi Shaun,
Thank you for the feedback and the 5 stars.
Kind regards
The TOM team
Great deal
It was a pleasure to have a chat with Lewis about my insurance. Very good company and reliable. I very recommend to everyone.
6 maart 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi Orlando,
Thank you for taking the time to share your experience with us, we are happy we could help! Your recommendation means a lot!
Kind regards
The TOM team
Had a very helpful conversation with…
Had a very helpful conversation with Mike McCarthy today and went through all options for my insurance and Mike was very helpful and had answers for all my questions. Really nice guy and he helped me get the correct plan in place for my future.
19 maart 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi Jamie,
Thank you so much for the 5 star review! We’re glad Mike’s helpful and knowledgeable approach made it such a positive experience. Welcome to Tom!
Kind regards
The TOM team
Antwoord van Tom.co.uk
Hi Oneal,
Thank you for the 5 star review, it means a lot!
Kind regards
The TOM team
Great signup experience
Great signup experience, lots of positives. Ultimately crime will tell but great so far.
18 maart 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi James,
Thank you for the great feedback, although we cannot condone any criminal behavior :)
Kind regards
The TOM team
I had a fantastic experience with Tom
I had a fantastic experience with Tom. I spoke to Lewis Short who was exceptional throughout. Incredibly helpful, efficient and knowledgable. Would definitely recommend.
18 maart 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi Tom,
The feedback for Lewis is much appreciated! We’re happy to know he provided such an exceptional service for you today. Helping our customers feel completely confident in their protection is our top priority. Thank you for the great review!
Kind regards
The TOM team
Helpful and guidance was great 👍
Helpful and guidance was great 👍
17 maart 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi Aaron,
Thank you for the 5 star review, we really appreciate you taking the time to share your experience!
Kind regards
The TOM team
Spoke with Scott who was very helpful…
Spoke with Scott who was very helpful and answered all the questions I had and put my mind at rest to setting up my life insurance which I had been putting off for too long
17 maart 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi Ethan,
We’re so happy to know he helped you navigate the process with such ease today. Helping our customers is what we do best. Thank you for the great review!
Kind regards
The TOM team
Henry Luzi
Both myself and my partner had the pleasure of speaking with Henry Luzi. He was incredibly helpful and understanding and kept fantastic communication from the beginning to end.
He’s a credit to the business and is extremely good at what he does!
Thanks very much for the great work!
16 maart 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi Harry,
Thank you so much for the 5 star review! We are thrilled to hear that both you and your partner had such a positive experience with Henry. We’re glad Henry’s fantastic communication kept everything smooth from beginning to end. Welcome to TOM!
Kind regards
The T0M team
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