Tom.co.uk Reviews 4.326

Simon was amazing really thorough and helpful couldn’t have asked for any more from him

James was very helpful. My application wasn’t straightforward and he was very helpful and went through everything with me.

Excellent customer service. Explained everything well, easy service to use and complete.

Scott Williams was fantastic! Clear explanation and made a quite an important process seamless! Absolutely star

Good just not for me got cheaper for better deal

James at Polly has been brilliant with explaining the Life Insurance policy. He comes highly recommended as a friendly and trustworthy advisor. James has given us time to think over the details, resulting in myself using Polly.

Sorted my policy very quickly and easily, Julian Saunders on the phone was absolutely brilliant and very good at his job, very friendly and made it clear and simple to understand the policies. 5* all round

Spoke to Simon Strange today with regards to setting up some cover for myself, he was super professional and easy to speak to, covered everything I needed to know and made the whole process a breeze from start to finish...10/10

Just had a call with Emma Hayes.
A courtesy call which i very much appreciated, no question was too much. Emma was fantastic spending her time explaining everything to me in an understandable way and presenting all scenarios/options available whilst being very personable. A real credit to the company, really made me want to stick with Tom for insurance going forward.

Julian Saunders was very helpful now covered for 50 years and at a great price much appreciated!!

Spoke with James Green for my life insurance, wonderful bloke, clear and understood him well and we had a few laughs about a couple things

I’m feeling so much more relaxed now that my cover is in place, and I owe a huge thanks to Joseph Trupia at TOM Life Insurance.
The service was lightning-fast—Joseph reached out to me just five minutes after I submitted my initial request. From the start, he was incredibly professional yet brought a friendly, charismatic energy to a topic that usually gives me a lot of anxiety.
What I appreciated most was his honesty. Joseph clearly laid out every option available to me. Instead of pushing me toward the most expensive plan, he actually recommended a lower-cost option that he felt fit my needs. I eventually decided to opt for the highest cover myself for that extra peace of mind, but the fact that he wasn't "hard selling" me made the whole process feel much more authentic and trustworthy.
I now have total financial relief knowing my family is protected for the future. If you want someone who is quick, empathetic, and genuinely looks out for your best interests, Joseph is your man!

I recently arranged my life insurance through Tom at TOM and couldn’t be happier with the service. Tom was professional, knowledgeable, and made the whole process simple and stress-free. Highly recommend if you’re looking for honest advice and excellent customer service!

Tried for several months to get life insurance but was never the right time to talk with someone, TOMS rang at a time which was convenient for me and sorted it all out over to phone calls. Ben Walsh gave excellent service and is a credit to the company.

Umesh was very helpful and clear in the information provided and generally a nice guy to speak with and made the whole process comfortable from start to finish.

Had a phone call with Julian saunders this morning everything was explained everything was what a was looking for in a policy very straight forward and very easy to deal with

Julian Saunders was very helpful and a lovely chap to talk to! Highly recommend.

I spoke and set up my account with Julian Saunders who from start to finish was excellent. He knew exactly what he was talking about and helped me configure my insurance how I wanted and within a budget that was good for me. I was very impressed with the whole experience and customer care he provided. Thank you Julian 👍

After searching on and off for 6 years now with multiple businesses which turned me down, I have finally been offered a life insurance policy with Tom, after speaking with Jake Phillips and going through all the questions I was told the news I have been waiting for "Yes we can offer you life insurance". Amazing service and a huge weight has now been lifted.

Tom team member Umesh Parkar was so informative, helpful and clear when I came to update my life insurance and critical illness cover. He took me through each step and explained in excellent detail each cover I wanted and I am so pleased to put that thought process to bed. I can now refocus on my life knowing I am covered. Thanks a bunch Umesh.