Tom.co.uk Reviews 4.327

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

James at Polly has been brilliant with explaining the Life Insurance policy. He comes highly recommended as a friendly and trustworthy advisor. James has given us time to think over the details, resul... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just had a call with Emma Hayes. A courtesy call which i very much appreciated, no question was too much. Emma was fantastic spending her time explaining everything to me in an understandable way and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tom team member Umesh Parkar was so informative, helpful and clear when I came to update my life insurance and critical illness cover. He took me through each step and explained in excellent detail ea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Spoke to Simon Strange today with regards to setting up some cover for myself, he was super professional and easy to speak to, covered everything I needed to know and made the whole process a breeze f... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar

Geschreven door het bedrijf

Tom.co.uk helps dads find the right life insurance, for free. It’s quick and easy, and means your family is protected financially if anything happened to you.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Tom team member Umesh Parkar, amazing and informative.

Tom team member Umesh Parkar was so informative, helpful and clear when I came to update my life insurance and critical illness cover. He took me through each step and explained in excellent detail each cover I wanted and I am so pleased to put that thought process to bed. I can now refocus on my life knowing I am covered. Thanks a bunch Umesh.

9 april 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi Devon,

Thanks for the kind words! We’re so happy Umesh was able to help you get your life insurance and critical illness cover sorted with such ease. Enjoy that well-deserved peace of mind!

Welcome to Tom!

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Scott williams was empathetic polite…

Scott williams was empathetic polite and helpful, thank you for the time taken and care given

8 april 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi Matt,

Thank you for such a thoughtful review. We truly believe that empathy and care are just as important as the policy itself, and we’re so glad Scott took the time to ensure you felt supported. Helping you protect what matters most is a responsibility we take seriously, and it’s wonderful to know you felt that throughout the process. Welcome to TOM!

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Spoke to Gary

Spoke to Gary. Very helpful and straightforward. Highly recommend.

8 april 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

H Matt,

We're very happy Gary could help you get cover in place, thank you for your recommendation!

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Great service and very personable

Umesh was great, very informative, and walked me through the process. Something I had been putting off for a while feels good to finally get it sorted

8 april 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi Donald,

Thank you for your feedback, we're happy we were able to help you get this sorted and off your 'to do' list! Welcome to TOM!

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Hannah was really helpful and…

Hannah was really helpful and reassuring. Great attitude and patient. If I had a company I would look after that one.

Shaun

7 april 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi Shaun,

Thank you for taking the time to share your experience, this is great feedback! We're really happy Hannah was able to help.

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Fantastic experience all round

Fantastic experience all round, from the amazing help from James over the phone to the easy to use app and competitive price. TOM make it very easy to choose them over any of the competition and it comes down to great value and brilliant personable staff to make the sign up feel easy and welcoming. Can’t recommend enough.

6 april 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi Hugh,

We really appreciate the recommendation! Our goal is to stand out from the competition by combining competitive pricing with a seamless digital experience and expert staff like James. It’s great to know that the sign up process felt easy and welcoming for you. Thank you for choosing Tom for your life insurance.

Welcome to Tom!

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Great service, great prices.

Made a quote online and got a pretty fair price but wanted to speak to an agent to make sure everything was correct and I was covered for my children and step children.

I spoke to Lewis Routley and he was amazing, thank you so much for taking your time to talk to me and have lovely conversations rather than just sell.

Lewis made sure I had exactly what I needed and for the right price.

As well as that the process was so easy to get set up and done, in around 30 mins I had all my documents and information I needed.

Thank you so much Tom and especially Lewis.

4 april 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi Charlie,

We appreciate the high recommendation! It’s great to know that the transition from your online quote to speaking with Lewis was seamless and that you received all your documents so quickly. Thank you for trusting us with your family's protection.

Welcome to Tom!

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Jake Phillips was really good and found…

Jake Phillips was really good and found me the best policy to suit me would really recommend.

4 april 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi Arron,

Thank you for the 5 star feedback! We’re so glad Jake was able to help you find the perfect policy. Welcome to TOM!

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Excellent

Very clear, very helpful and a pleasure to talk to.
Great benefits all round excellent experience.
Highly recommend to anybody dealing life insurance.

3 april 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi Zack,

What a fantastic review! We're so happy to have provided an excellent experience and made the world of life insurance a little easier to navigate. Thank you for recommending us and welcome to TOM!

Kind regards
The TOM team

Beoordeeld met 1 van de 5 sterren

I keep trying to stroke my Johnson and…

I keep trying to stroke my Johnson and Tom keep ringing me and pestering me so for peace of mind will you please stop calling so I can finish my stroking time Thankyou

2 april 2026
Review zonder uitnodiging
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Antwoord van Tom.co.uk

Hello Dean,

We only respond to enquiries we receive, if you're no longer interested (as it appears you have found more interest in other pastimes) please respond to our Trustpilot info request, then we can ensure your contact details are removed from our calling lists and no ones time is wasted.

Regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Very professional and helpfull

1 april 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi Roy,

Thank you for your 5 star review, we really appreciate you taking the time to share your experience!

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Scott Williams

Made everything clear and simple to understand, took time to explain all matters

1 april 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi Scott,

Thank you for your great feedback, it's great to hear Scott made everything easier and helped ensure everything was clear, Welcome to TOM!

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Emma was great

Emma was great, very knowledgeable and put my mind at ease throughout the process. She even worked with me to adjust cover to my budget and what would work best giving me sound advice.

Really appreciate her help and it's a huge weight off my shoulder that I've been putting off for a while.

31 maart 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi there,

We really appreciate you taking the time to share your experience. It’s wonderful to hear that Emma's guidance helped you secure the right cover.

Thank you for choosing us to help protect what matters most. Welcome to Polly!

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Had a great conversation with Emma she…

Had a great conversation with Emma she was lovely and very polite and helpful and thoughtful I do recommend speaking to her if needing help
Many thanks Steven barsby

30 maart 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

HI Steven,

Thank you for taking the time to share your experience, we're so happy Emma was able to help you get cover in place so easily.

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Julian made everything simple

Julian made everything simple, explained the policies and various nuances, was very clear throughout and friendly. Would thoroughly recommend!

30 maart 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi Lewis,

Thank you for the great review! We're very happy Julian was able to help and made everything easier, Your recommendation means a lot!

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Clear and concise

Every step was clear and concise, easy to understand and not over complicated. Big thumbs up from me 👍

27 maart 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi There,

Thank you for sharing your experience, we are happy we could help make setting up your cover easy and straightforward. Welcome to TOM!

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Spoke to Tom today

Spoke to Tom today, great help and set me up with a good life insurance and sickness policy, gentlemen of a guy pleasure doing business with him 👍🏼👌🏼

26 maart 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi Ryan,

The pleasure was all ours, we’re thrilled that Tom was a great help in getting your policies set up. Thanks for the 5 star review and the kind words!

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

I spoke to mr Simon strange today

I spoke to mr Simon strange today, I was a bit hesitant at the start as no one likes the idea of what’s going to happen after something happen to you. But he was very reassuring, comforting and pleasant to deal with, will recommend to everyone!

25 maart 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi Jon,

We really appreciate your kind words for Simon. It’s wonderful to hear that Simon made you feel so comfortable throughout the process. Thank you for trusting us with your protection and for your willingness to recommend our services to others.

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Hassle free

Dealt with Joseph Trupia who was very pleasant but also clear and concise with explaining the policy and getting me and my partner set up hassle free.

25 maart 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi Connor,

We’re glad Joseph made the setup easy and hassle free for you and your partner. Thanks for choosing us to help look after your future.

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Did online nice and easy than a phone…

Did online nice and easy than a phone call very polite and mitchell perkins was brillant explaning everything i need to no and how things work made experince very easy to make a choice on things and what to do.Very easy to deal with and undestand made easy with excellent customer service form mitchell and now taken out policy best suits me form the help mitchell gave me so thank you .

25 maart 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi There,

This is great to hear! We’re so glad Mitchell was able to provide such excellent customer service and help you find the right policy. Thank you for the kind words and for choosing us! Welcome to TOM"

Kind regards
The TOM team

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