TopCashback Australia Reviews 295

TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I thought it was just another scam but came highly reviewed on some sites so I tried it out. Nothing but easy, smooth, and trustworthy purchases so far and it's great to get an additional discount... Toon meer

Beoordeeld met 1 van de 5 sterren

Be careful using Topcashback Australia's gift card portal. They process their AUD gift cards through an overseas entity called Runa. Even though you are on a .com.au site buying an Australian vou... Toon meer

Beoordeeld met 5 van de 5 sterren

I am using Topcashback for a few weeks and my experience is positive so far. No issues once you work out how it works. the browser extension works very well.

Beoordeeld met 5 van de 5 sterren

Great way to passively earn some extra cash. It can take a while for funds to be payable, but still a great deal for being able to get something from purchases made simply by clicking thorough via t... Toon meer

Bedrijfsgegevens

  1. Cashback-aanbieder

Geschreven door het bedrijf

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

295 reviews

5 sterren
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1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 1 van de 5 sterren

Warning to AU Users: Hidden cross-border fees on gift cards!

Be careful using Topcashback Australia's gift card portal. They process their AUD gift cards through an overseas entity called Runa.

Even though you are on a .com.au site buying an Australian voucher, the transaction routes internationally. I was hit with a $5.91 international fee on a $196.89 Amazon purchase, completely wiping out the $3.25 cashback I earned and leaving me out of pocket.

Their checkout has zero warnings about cross-border processing, and their customer service completely refused to respond when I reached out to point this out. Highly deceptive lack of transparency. Stick to platforms that process locally!

4 mei 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Customer Service is Nonexistent

Whilst in a perfect world if order tracks you’ll be easily able to withdraw the funds, however if you’re like me - and have 1 claim (only one I've submitted) their customer service is basically non-existent. I currently have a claim from the 26/09/2025 for a cashback of around $200 and they simply do not care. Sent monthly follow-ups provided all documents and they do nothing to help. There's no contact number, no escalation, nothing. Its now 13/06/2026 with still no update. I would highly recommend reviewing other alternatives for larger cashbacks.

26 september 2025
Review zonder uitnodiging
Logo TopCashback Australia

Antwoord van TopCashback Australia

Hi Tran,

Thank you for providing your feedback.

We are sorry to hear that this has been your experience. It would be very unusual for our team not to provide updates on the progress of a claim or to offer assistance where possible. This is certainly not the level of service we aim to provide, and we apologise if this has been your experience.

We would appreciate the opportunity to review this matter further for you. Kindly send an email to contact@topcashback.com.au with details of your claim, and we will be happy to investigate and provide you with an update.

We look forward to hearing from you and having the opportunity to assist.

Best Regards,
The TopCashback Team.

Beoordeeld met 5 van de 5 sterren

I thought it was just another scam but…

I thought it was just another scam but came highly reviewed on some sites so I tried it out.
Nothing but easy, smooth, and trustworthy purchases so far and it's great to get an additional discount on purchases I needed to make anyway!

I've been using it for a few months now and it's great.

12 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

TopCashback covers a large number of…

TopCashback covers a large number of companies in the UK and Australia. It's an easy process and generally registers the purchase process, and if it's missed a purchase, the Missed Claims process is also very useful. Get paid to shop, what's not to like??

6 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Didn't receive cashback!!!!!

Purchased duvet from Adairs, did everything per instructions from Topcashback but the cashback ended up getting declined, they would not disclose why or reconsider. As far as I know they are running a scam. I asked repeatedly why it was declined and they only gave vague answers on things to re-check and saying the store has the final decision. Yet they continue to list the store on their site. Do not buy anything expecting to receive any cash back…..

5 juni 2026
Review zonder uitnodiging
Logo TopCashback Australia

Antwoord van TopCashback Australia

Hi James,

Thank you for your feedback.

We're sorry to hear about your experience and understand how disappointing it can be when a cashback claim is declined.

We would like to reassure you that TopCashback is not a scam. Cashback is only paid to us when the retailer confirms that a transaction meets their tracking and eligibility requirements. Unfortunately, there are instances where retailers decline cashback claims due to factors such as attribution, promotional exclusions, voucher code usage, or other terms specific to the purchase. In such cases, we are unable to overturn the retailer's decision or provide cashback that we have not received ourselves.

We appreciate that you may not have received the outcome you were hoping for, and we apologise for any frustration caused. If you would like us to review the matter further, please contact us at contact@topcashback.com.au with your claim information, and we will be happy to take another look and provide any additional clarification available to us.

Best regards,
The TopCashback Team.

Beoordeeld met 5 van de 5 sterren

Great cashback app

Great cashback app - saved a ton over a couple of years and so easy to use. Has great range of retailers and no issues with any purchases with cashback. Highly recommended.

3 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Cashback was declined after months with…

Cashback was declined after months with a generic reason. I did not use any voucher code, extension, or other cashback site. Ticket was closed straight away, leaving no proper chance to appeal. Very poor support and no clear resolution.

30 mei 2026
Review zonder uitnodiging
Logo TopCashback Australia

Antwoord van TopCashback Australia

Hi Tien Hinh,

Thank you for your feedback, and we're sorry to hear that you're disappointed with the outcome of your claim.
We understand how frustrating it can be to wait several months for a resolution, only to receive a declined outcome.

While we appreciate that you believe none of the reasons provided apply to your purchase, the decline reason we communicated was based on the information supplied to us by the retailer and/or affiliate network during their validation process.

That said, if you believe the decision may have been made in error, we would be happy to review any additional information you can provide.

Please feel free to contact our support team with any supporting documentation, and we will assess whether there is scope to escalate the matter further on your behalf.

We appreciate your patience and the opportunity to look into this for you.

Best Regards,
The TopCashback Team.

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