TopCashback Australia Reviews 299

TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I thought it was just another scam but came highly reviewed on some sites so I tried it out. Nothing but easy, smooth, and trustworthy purchases so far and it's great to get an additional discount... Toon meer

Beoordeeld met 1 van de 5 sterren

Purchased duvet from Adairs, did everything per instructions from Topcashback but the cashback ended up getting declined, they would not disclose why or reconsider. As far as I know they are running a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great way to passively earn some extra cash. It can take a while for funds to be payable, but still a great deal for being able to get something from purchases made simply by clicking thorough via t... Toon meer

Beoordeeld met 5 van de 5 sterren

This has been an easy way to get a little back from my usual spending - it's great that there's no restrictions on the amount you can withdraw once the cash has been verified. So far the experience ha... Toon meer

Bedrijfsgegevens

  1. Cashback-aanbieder

Geschreven door het bedrijf

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

299 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 1 van de 5 sterren

Very slow cashout experience

23 april 2026
Review zonder uitnodiging
Logo TopCashback Australia

Antwoord van TopCashback Australia

Hi Seng Yun,

Thank you for your feedback.

We’re sorry to hear that your cashout experience has felt slow. Cashback payments can sometimes take longer than expected as we rely on retailers to first validate and release the commission to us before we can pass this on to members.

That said, we understand waiting can be frustrating, and we appreciate your patience throughout the process. We’re continually working with our retail partners to improve turnaround times and provide a smoother experience for our members.

If you would like us to look into a specific payment or transaction for you, please feel free to reach out to us at contact@topcashback.com.au
with your account details.

Kind regards,
The TopCashback Team.

Beoordeeld met 5 van de 5 sterren

Great free money

Another successful cashback payout from Trustpilot. I’ve used them for years and very impressed.

30 april 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Recently I had my account locked as did…

Recently I had my account locked as did other family members because we were using ‘multiple accounts’ which breaches TopCashback’s policy. We acknowledge we have multiple accounts, we also acknowledge we have a big family. Some family members have had their accounts finally unlocked which we are thankful for. Others are still locked and we have just realised that payments that say ‘completed’ have not reached our bank account but with this status you would think they have and if there was a problem we would have been advised 🤔 It is a bit disappointing that no one has contacted us and informed us that these payments have been stopped/ held up .. as they date back several months. We have contacted TopCashback multiple times, hopefully 🙏 this is an honest oversight and will be sorted shortly.
I have still given TCB a 4 star 🌟 rating as I am hoping to have this rectified as we have been loyal customers for some years and have mostly had good service and positive experiences 🙏

30 april 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Money transfer

It was not obvious where to click to confirm the change. I eventually found it by clicking everything else.

29 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

TopCashback is trustworthy

TopCashback is trustworthy. I had an issue where a vendor declined my cashback payment. After I lodged a complaint with supporting evidence, the TopCashback team reviewed it, communicated within a reasonable timeframe, and credited my cashback as it should have been.

25 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good savings - fast payment - easy to use site

user-oriented site, easy to use, quick and efficient, does what it says will do/promise. keep clear and transparent payment records, fast payment. Excellent service. Excellent savings for users. Would definitely recommend.

23 april 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

delays, delays and more

delays, delays and more delays.

THEN Top Cashback staff got Argumentative after changing the effective dates

17 maart 2026
Review zonder uitnodiging
Logo TopCashback Australia

Antwoord van TopCashback Australia

Hi Lee,

Thank you for taking the time to share your feedback.

We’re really sorry to hear about your experience and understand how frustrating delays can be, particularly if there has been any confusion around effective dates. We’re also concerned to hear that our communication came across as argumentative — that’s certainly not the standard we aim to uphold.

We take feedback like this seriously and will be reviewing this internally to ensure we continue improving both our processes and how we communicate with our members.

We’d genuinely appreciate the opportunity to review your case and provide a clearer update.
If you’re willing, please reach out to us at contact@topcashback.com.au
with your details.

Thank you again for your feedback.

Best Regards,
The TopCashback Team.

Beoordeeld met 4 van de 5 sterren

TopCashback is pretty good unless you expect Accor to pay out on time

TopCashback is pretty good unless you have purchased from the Accor hotel group , who take as long as a year and then sometimes refuse to pay out, it would be better for TopCashback to drop this unreliable and deceitful business ( i had 70 nights with Accor in 2025, so i know what some of their hotels are capable of )

20 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They will not pay the big cashbacks

They will not pay the big cashbacks. Bought VPN subscription through them @98% cashback. Its been almost 7 months and they are waiting to hear back from retailer.
Poor customer support. So I would recommend dont fall for those big cashback traps on the site because yoo are not going to get those.

22 september 2025
Review zonder uitnodiging
Logo TopCashback Australia

Antwoord van TopCashback Australia

Hi Ashar Waleed,

Thank you for sharing your feedback, and I’m really sorry to hear about your experience — I understand how frustrating it must be to wait this long, especially for a high-value cashback.

For some offers, retailers can take longer to validate transactions. This is because they need to complete their own checks (such as confirming eligibility, cancellations, or usage terms) before releasing the cashback to us.

That said, I completely appreciate that the delay and lack of resolution so far is disappointing. Please be assured that we do continue to follow up with the retailer on your behalf, as we can only progress the cashback once we receive their final confirmation.

We certainly don’t intend for any offers to feel misleading, and your feedback is important. If you haven’t already, I’d encourage you to reach out to us at contact@topcashback.com.au
with your account details or claim reference so we can review your case specifically and provide you with the most up-to-date status.

We appreciate your patience and the time you’ve taken to share your experience.

Kind regards,
The TopCashback Team.

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