Total Tiles Reviews 

I ordered a sample tile as a contrast to my kitchen cupboards unfortunately although described as light green the tile was much darker than expected and not suitable for my project.

Lovely tile just not what we where looking for came really fast

Great company to deal with, had an issue with delivery which was out of their control but they kept me informed and updated me regularly. Packaging was amazing too. The only breakages were my OHs fault because he was rolling the bubble wrap off - top tip, cut through the bubble wrap - would use again if the need arose.

Half the price of Topps tiles with very fast service

Great product, excellent service and genuinely helpful staff.

Absolutely thrilled to bits with the tiles I ordered, because they were old sizes I had to replace. I could not get the size I needed anymore , but found them on total tiles.. delivered quickly and well wrapped and protected, definitely would recommend company

Order delivered on time, a few broken tiles but customer services were willing to help and send me replacement - that's what you would expect from a top class online service. Would definitely use again.

Jon was exceptionally helpful in every aspect of ordering and giving me advice.
I was left with ordering Tiles and had no idea what I was doing so Jon guided me through the process. Cannot rate this company highly enough. Will definitely use again.
Many thanks.

The best thing about this company is their customer service, it is brilliant. They go over and above to make sure you are happy with your order and phone you if they think there are any issues. Very rare these days! Thanks Total Tiles!

We had been trying to find some particular tiles which all suppliers including TT listed as 'out of stock'. We sent an enquiry on the off chance, they found some for us and they were delivered a few days later. The service was prompt, polite and efficient and the price was right. We will use them again.

Great Customer Service Team, Best Price online, Delivered on Time would certainly recommend to anyone looking for tiles , I totally love My floor and it goes perfect with my New kitchen
Thanks,
Lynda Scott

Avoid this company at all costs! Tiles are cheap. They crack and chip when breathing on them. Company ignore your complaints and try to blame the tiler. Save yourself the grief and find a reputable supplier.

Avoid at all cost. Sold me tiles which are faulty then when i contacted them i was imformed they went into administration so no chance of money back. Now down 600 for tiles 780 to get fitting and will need to start again.

Superb company to deal with, fast delivery, great products, staff are fantastic and very helpful.
Highly recommended A+++++++++

Total tiles were great! In particular Martin was fantastic, he went out of his way to help us locate some end of the line tiles we needed and got them delivered the next day! He was friendly and happy to help. Thanks again!

Visited the showroom to select tiles for first project. But found using sample service worked well for second project. I have used Total Tiles 3 times now - advice, service and prices have always been excellent. I'd like to add a special thank you to Martin & Rachel who went the extra mile to sort out a problem when I stupidly order the incorrect shade of tiles. As they say measure twice cut once - also check the tile name twice when reordering, they can be quite similar :) - Thanks Total Tiles

Easy to contact, knowledgeable, helpful, prompt response, very impressive customer service.

Highly recommend Total Tiles. Our order was processed quickly and we were able to collect at a time that suited us. The floor tiles we ordered were great quality and there weren’t any damaged tiles in any of the packs. The tiles, adhesive and grout were all a reasonable price. The staff were polite, friendly and very helpful. Will definitely use Total Tiles again

I placed my order with relatively little trouble. Within the hour I had a call from Martin in customer support, who had spotted an error (my error). I had ordered the wrong substrate for the type of UFH system. Error corrected with correct substrate type and a partial refund issued. Mightily impressed. Thank You Martin and Total Tiles,

I have ordered some floor tiles and received them in no time. I found out about Total Tiles on the Internet and was pleasantly surprised that I can order just a few tiles for which I have searched days and days but couldn’t order as everyone is selling just in square yard or meters.
Excellent communication, plenty of choices and highly recommended company