Angel was very helpful in explaining my retirement options and timescales. Angel was also very patient with my questions and explained in non-technical terms to help my understanding. I didn't feel... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I was worried about calling as I struggle to understand and retain pension information. Raj at TPTwas extremely calm and very. very patient. He was really helpful and obviously knows his stuff.
Bedrijf heeft geantwoord
Jim Primmer was brilliant today! He patiently supported me through my questions and stayed with me until everything was set up. This included some problems and delays - Jim had a progressional sense o... Toon meer
Bedrijf heeft geantwoord
Phone call answered promptly but the telephone menu options (press 1 for...) did not have an option that was very relevant as I wanted advice on how to find certain information on the company's online... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with 80 years’ experience of managing defined benefit and defined contribution pension schemes. It has £11.4 billion of assets under management (as at September 2025) and 490,000 members. TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward-thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.
Contactgegevens
Aire Park, 5th Floor, 3 South Brook St, LS10 1FT, Leeds, Verenigd Koninkrijk
- 0113 234 5500
- enquiries@tpt.co.uk
- tpt.co.uk
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 99% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The agent was professional
The agent was professional, clear and explained everything well
7 juli 2026
Review zonder uitnodiging
Antwoord van TPT Retirement Solutions
Good afternoon, Robert, and thank you for your positive review.
Very polite and answered my questions…
Very polite and answered my questions with efficiency
7 juli 2026
Review zonder uitnodiging
Antwoord van TPT Retirement Solutions
Good afternoon, Karen, and thank you for your positive review.
Good clear communication over the phone.
7 juli 2026
Review zonder uitnodiging
Antwoord van TPT Retirement Solutions
Good afternoon, Lisa, and thank you for your positive feedback.
Professional calm and friendly service
6 juli 2026
Review zonder uitnodiging
Antwoord van TPT Retirement Solutions
Good afternoon, Olusola, and thank you for your positive review.
Very helpful and informative
Very helpful and informative. Highly recommended
6 juli 2026
Review zonder uitnodiging
Antwoord van TPT Retirement Solutions
Good afternoon, Kevin, and thank you for your positive review.
Excellent service
I had problems trying to upload documents required.Melisa was very understanding and guided me through the process in no time
6 juli 2026
Review zonder uitnodiging
Antwoord van TPT Retirement Solutions
Good afternoon, Joanne, and thank you for your positive review. We're pleased that Melissa was able to help.
Been waiting a month for my pension…
Been waiting a month for my pension details to be posted to me. Have telephoned three times requesting the information.
6 juli 2026
Review zonder uitnodiging
Antwoord van TPT Retirement Solutions
Good afternoon, Anna, and thank you for your feedback.
I'm really sorry to hear about the delay in receiving your pension details. This is not the level of service we aim to provide, and we would like to look into this for you, to get it resolved.
Please could you email escalation@my.tpt.co.uk, including your full name and reference number, so that we can help?
Kind regards
TPT Retirement Solutions
Very professional and clear conversation
Very professional and clear conversation
6 juli 2026
Review zonder uitnodiging
Antwoord van TPT Retirement Solutions
Good afternoon, John, and thank you for your positive review.
patient and helpful
The advisor I spoke to help me go through the form so I could complete it correctly. She was very patient and helpful
6 juli 2026
Review zonder uitnodiging
Antwoord van TPT Retirement Solutions
Good afternoon, Maria, and thank you for your positive review.
Antwoord van TPT Retirement Solutions
Good afternoon, Simon, and thank you for your positive review.
Antwoord van TPT Retirement Solutions
Thank you for your positive review.
As always the customer service team are…
As always the customer service team are very polite, patient & helpful. Jyoti confirmed I had nothing further to submit which was pleasing. Thank you Jyoti 🥰
3 juli 2026
Review zonder uitnodiging
Antwoord van TPT Retirement Solutions
Good afternoon, Allyson, and thank you for your positive review. We're pleased that Jyoti was able to help.
Very polite
Very polite, clear and helpful. Explained the process well so I knew what the next stage is.
3 juli 2026
Review zonder uitnodiging
Antwoord van TPT Retirement Solutions
Good afternoon, Helena, and thank you for your positive review.
I think this is a fantastic pension…
I think this is a fantastic pension company.
I'm leaving my current employment otherwise I would continue to use them.
Helped me clear my mortgage only have a couple of grand left to pay.
Go out of their way to help customers.
3 juli 2026
Review zonder uitnodiging
Antwoord van TPT Retirement Solutions
Good afternoon, Christopher, and thank you for your positive review.
Very helpful
Very helpful
Lady very polite and informative
Very quick response
3 juli 2026
Review zonder uitnodiging
Antwoord van TPT Retirement Solutions
Good afternoon, Karen, and thank you for your positive review.
Quick and efficient service
Following a query on my Pension it was explained and resolved promptly and efficiently
3 juli 2026
Review zonder uitnodiging
Antwoord van TPT Retirement Solutions
Good afternoon, Adam, and thank you for your positive review.
Tpt customer sevices
Sabrina was so kind and patient she helped with all my enquiries
She went above and beyond to help me
3 juli 2026
Review zonder uitnodiging
Antwoord van TPT Retirement Solutions
Good afternoon, Paula, and thank you for your positive review. We're pleased that Sabrina was able to help.
Very polite and very helpful
Very polite and very helpful. Gave me all the information I needed.
2 juli 2026
Review zonder uitnodiging
Antwoord van TPT Retirement Solutions
Good afternoon, Lora, and thank you for your positive review.
Very efficient and helpful
Very efficient and helpful. Patient and friendly service. Jyoti was very professional and she went over and above in her service to me. She was very thorough.
2 juli 2026
Review zonder uitnodiging
Antwoord van TPT Retirement Solutions
Good afternoon, and thank you for your positive review. We're pleased that Jyoti was able to help.
Satisfied
I found dealing with the operatives online to quick and easy, with good understanding of your needs and just what you were looking for
2 juli 2026
Review zonder uitnodiging
Antwoord van TPT Retirement Solutions
Good afternoon, Norman, and thank you for your positive review.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.