I’ve been with Trafalgar for over ten years. I can not think of one interaction that has been below 8.7/10. They often go beyond the standard of asked politely. Everything from timesheet processing to... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I’m a return customer, grateful that Trafalgar are on my latest agency’s PSL - spoke with John Harris for re-onboarding; lovely, humorous, relatable and just so friendly. Hi John! You are great at w... Toon meer
Bedrijf heeft geantwoord
I originally went with Trafalgar for my umbrella company based on value for money, however, I’ve also been delightfully surprised by the quality of the service. The advisors who answer the phone have... Toon meer
Bedrijf heeft geantwoord
I have used Trafalghar several times through my contracting work. I've always found them knowledgeable, helpful and really easy to deal with.
Bedrijfsgegevens
Over Trafalgar Umbrella
Geschreven door het bedrijf
Contactgegevens
Jubilee House, East Beach, Lytham, FY8 5FT, Lytham St Annes, Verenigd Koninkrijk
- 020 7940 1990
- info@contractorsolutions.co.uk
- trafalgarumbrella.co.uk
4,7
Uitstekend
103 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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The service offered by Trafalgar is outstanding!
The service offered by Trafalgar is exceptional. For those of us operating a small professional business, not having to worry about tax, VAT, Companies House filings and so on is a great benefit. The people at Trafalgar are always helpful and efficient and I have nothing but admiration for them.
26 september 2019
Antwoord van Trafalgar Umbrella
Hi Michael,
Thank you for leaving such a great review.
We’re so pleased that we’ve been able to provide you with a worry-free experience and we really appreciate your kind words
Many thanks, Jack at Trafalgar
Antwoord van Trafalgar Umbrella
Hello Andrew,
Thank you for leaving a review with us. We are happy to hear that you feel this way, we will continue to provide you with this high level of service that you are used to.
Kind Regards, Jack at Trafalgar
Good for contractors working under their own Ltd Co.
Good service provided by very helpful staff
20 september 2019
Antwoord van Trafalgar Umbrella
Hello,
Thank you for taking the time to leave a review, It's great to know that you find all the employees at Trafalgar helpful. We appreciate you working with us.
Kind Regards, Jack at Trafalgar
Highly recommended
I have been using the services of Trafalgar Accounting for a number of years now and have found them to be professional and efficient.
20 september 2019
Antwoord van Trafalgar Umbrella
Hello Melanie,
Thank you for taking the time to leave a review, We are happy to hear that you have found us professional and efficient to work with over the past few years. We really appreciate your loyalty.
Kind Regards, Jack at Trafalgar
Highly recommend
Highly recommend. Really helpful and friendly staff not that you have to contact them much as the service they provide is top rate. Used them for around 5 years now in total now and wouldn't use anyone else.
19 september 2019
Antwoord van Trafalgar Umbrella
Hi Mark,
Thank you for recommending us and for your kind words about the team. We appreciate you taking the time to leave your review and for your continued loyalty.
Many thanks, Jack at Trafalgar.
Great Service
Once again, Trafalgar have excelled themselves. The service they provide is second to none. Any queries are answered promptly and I have complete trust in them. Their staff have a high level of knowledge across the board and I have no hesitation in recommending them to anyone. As well as being professional, I find them very friendly and approachable for any given query.
18 september 2019
Antwoord van Trafalgar Umbrella
Hi David,
Thank you for taking the time to leave your review, it’s great to hear how happy you are with the service you’re receiving from the team and the trust you have in us.
Many thanks, Jack at Trafalgar.
Generally very good but room for…
Generally very good but room for improvement.
On the whole, I have been pleased with the level of service I've received from Trafalgar over the years. The staff are very approachable and are always able and willing to answer any questions or address any concerns or problems I may have.
The area for improvement, I feel, is that there have been issues when dealing with payment or expenses that are not in GBP - there have been a couple of instances over the years where conversion either hasn't been done or was done incorrectly. This has happened somewhat recently when handling some expenses and as yet this is still unresolved.
Whilst I am happy to be pro-active about things like this, I would appreciate it if I was kept a bit more up-to-date with issue resolution when the situation arises. Using the recent expenses conversion issue, I only found out after following up on it a few weeks later, that the issue was still being resolved.
18 september 2019
Antwoord van Trafalgar Umbrella
Hi Michael,
Thanks for taking the time to leave your review, it’s great to know that, like others, you always find the team approachable and helpful.
Improvements to the way your none GBP expenses are processed, and keeping you better informed, have been flagged with John who will contact you to discuss.
Again, many thanks for your valued feedback,
Jack at Trafalgar
Excellent service
Excellent service. Couldn't ask for any better. Always so helpful and efficient.
18 september 2019
Antwoord van Trafalgar Umbrella
Hello Scott,
It's great to know that we tick all the boxes for you and that you find our service helpful and efficient.
We would like to thank you for taking the time to leave us such a fantastic review, it's much appreciated.
Best Wishes, Jack at Trafalgar.
Antwoord van Trafalgar Umbrella
Hello Jonathan,
Thank you for your recommendation, we are glad that you find the service great and we will continue to deliver this standard of service that you are used to.
We would like to thank you for taking the time to leave us such a fantastic review, it's much appreciated.
Best Wishes, Jack at Trafalgar.
Excellent service.
17 september 2019
Antwoord van Trafalgar Umbrella
Hello,
We would like to thank you for taking the time to leave us a review, we are pleased to hear that you find the service excellent.
Kind Regards, Jack at Trafalgar.
Highly recommended
I’ve been using Trafalgar for 14 years, since 2005. Fast, efficient, friendly service is the norm. I would highly recommend them to anyone.
17 september 2019
Antwoord van Trafalgar Umbrella
Hello Nicola,
We would like to thank you for your loyalty to us over the last 14 years, and we really appreciate your recommendation. Its great knowing that you are receiving a fast and friendly service and we will continue to provide this to you.
We would like to thank you for taking the time to leave us such a fantastic review, it's much appreciated.
Best Wishes, Jack at Trafalgar.
Trafalgar uses excellent software and…
Trafalgar uses excellent software and computing tools to provide state of the art accounting services for various businesses. The company is able to provide services ranging from setting up a limited company to setting up a business bank account. I am sure there are other services they can provide in addition to the aforementioned.
17 september 2019
Antwoord van Trafalgar Umbrella
Hello Derek,
We are pleased to hear that you like the software that we use, its great knowing that you have received a high standard of service and we thank you for choosing to work with us.
We would like to thank you for taking the time to leave us such a fantastic review, it's much appreciated.
Best Wishes, Jack at Trafalgar.
Very professional organisation
17 september 2019
Antwoord van Trafalgar Umbrella
Hello,
We would like to thank you for taking the time to leave a great review, we're happy you feel this way about us.
Best Wishes, Jack at Trafalgar.
Antwoord van Trafalgar Umbrella
Hello Claire,
We are happy to know that you have had no issues with the service we deliver, we will continue to perform to the high standard you are used to.
We would like to thank you for taking the time to leave us such a fantastic review, it's much appreciated.
Best Wishes, Jack at Trafalgar.
Great and friendly service
Great and friendly service. The staff is happy to take any questions or queries and extremely quick to respond.
17 september 2019
Antwoord van Trafalgar Umbrella
Hello Bilal,
We would like to thank you for taking the time to leave us such a fantastic review, it's much appreciated.
It's really really good to know that you've had a great experience working with Trafalgar and we will endeavor to continue to deliver this standard of service that you are used to.
Best Wishes, Jack at Trafalgar.
Antwoord van Trafalgar Umbrella
Hello Louise,
It's great to hear how you feel about the level of service we deliver. We will continue to deliver this high standard that you are used to.
We would like to thank you for taking the time to leave us such a fantastic review, it's much appreciated.
Best Wishes, Jack at Trafalgar.
Antwoord van Trafalgar Umbrella
Hello Dave,
We would like to thank you for taking the time to leave us such a fantastic review, it's much appreciated.
Best Wishes, Jack at Trafalgar.
I use Trafalgar as an Umbrella Company…
I use Trafalgar as an Umbrella Company and they are excellent to deal with, easy to get on the phone and prompt accurate payers.
17 september 2019
Antwoord van Trafalgar Umbrella
Hello,
We are privileged that you chose us as your Umbrella provider, and we are thrilled to know that you find us excellent to deal with and easy to contact. We will continue to provide this standard of service that you are accustomed to.
We would like to thank you for taking the time to leave us such a fantastic review, it's much appreciated.
Best Wishes, Jack at Trafalgar.
Trafalgar services rated great
Always paid on time. Took all the hassle for payroll and any queries were dealt with straight away with a friendly service
17 september 2019
Antwoord van Trafalgar Umbrella
Hello Tracey,
We are pleased to know that we made your payroll pain free and paid you on time, every time. We will continue to deliver this level of service that you're used to.
We would like to thank you for taking the time to leave us such a fantastic review, it's much appreciated.
Best Wishes, Jack at Trafalgar.
Brilliant people who really look after…
Brilliant people who really look after you and take an interest in you and your well being. I couldn't recommend Trafalgar more highly. Fantastic service.
17 september 2019
Antwoord van Trafalgar Umbrella
Hello,
It's great to know that you feel this way, we really appreciate your recommendation. And we will continue to assist you the best we can.
We would like to thank you for taking the time to leave us such a fantastic review, it's much appreciated.
Best Wishes, Jack at Trafalgar.
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